Ratings based on 245 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
76% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Well worn motel

Posted Dec 24, 2014
Pros: Nada
Cons: I think it's a lost cause
60's era motel. loud and noisy at all times of the day and nite. We used it because they were the only pet friendly hotel in the area. Do not recommend
3 out of 5
by A verified traveler

Ok but not great

Posted Dec 19, 2014
Cons: The couch appeared to be very old
Room was fair. The couch was threadbare and the bed was a little lumpy but not too bad.
2 out of 5
by A verified travelerfrom CA

Serious maintenance issues

Posted Nov 30, 2014
I didn't have any issues with the check-in or the location of the hotel. But overall room experience has been extremely horrible. I don't mind if the room doesn't have a microwave or a refrigerator. However, if the access key doesn't work when you want to get into the room; that's never going to be a good experience. We checked in to the hotel after 12 AM in the night. We had to try more than 20 times with the access key, before we could finally get into the room. Following morning, after breakfast when we wanted to get into the room; once again we had the same issue with the access key. We tried for almost 10 mins, but it never worked. I went back to the front-desk and reported the issue. I was told that the issue was probably with the access card and they would again reconfigure that for me. I tried again with the reconfigured card, but it never worked. Again, I had to rush back to the front-desk and ask for assistance. A maintenance staff came and tried to open the same with their access card, but even that failed. She mentioned that the actual problem was with the access card reader that had a dead battery. Ultimately, we could enter the room after she opened it manually with a key. Unfortunately, the entire episode cost us more than 30 mins and we were late for our onward journey. Hopefully, the hotel management would take care of all these maintenance issues in future.
1 out of 5
by A verified traveler

Bs

Posted Nov 21, 2014
No one answered the night window so I could check in called, ring the bell for 45 minutes
1 out of 5
by A verified traveler

Posted Nov 7, 2014
Pros: nothing
Cons: everything
Location: magic mountain
front desk was rude when checking in, employee looked liked did not like his job.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Good for the price

Posted Oct 25, 2014
The room was in the back off of the parking lot, since my flight arrived an hour late I checked in very late/early am. The desk clerk for the night window was sleeping in the back it took him about 15 minutes or so to realize I was ringing the bell. Once in my room it was ok. For the price I cannot complain. It was clean to thier standards but I decided to go over it with my own cleaning products from the local store. The bed was comfortable on the most part they could use new pillows as the ones in the room were flat. I would stay there again as it was close to where I was going and food places are in walking distance, gas stations right across the street.
1 out of 5
by A verified travelerfrom Kingman,AZ

Never Again

Posted Oct 20, 2014
Pros: Easy to find right off the freeway and close to magic mountain
Cons: new mattresses and lights that stay on
Finding the hotel was easy and its easy access to the freeway and many places to eat and local banks and gas stations. The parking lot entrance is at such an angle that it scrapes under your vehicle if you don't come at it just right and I was in a van not a lowered car. That happened at each entrance and exit. The lights in the room are sensor sensitive so they don't stay on. you have to constantly be moving around the room or they shut off. The beds had old mattresses that are hard as a rock and the beds slanted so it was very hard to actually sleep. Breakfast was limited. A loaf of bread for toast, a waffle maker, juice, milk, 2 cereals.
1 out of 5
by A verified traveler

DO NOT STAY HERE

Posted Oct 13, 2014
Pros: Nothing
Cons: Everything
No towels, bad customer service, and old ammonites. Worst hotel I have ever stayed in.
1 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Sep 25, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Lisafrom Sacramento

Posted Sep 23, 2014 on Hotels.com
Thanks for returning am item left at the hotel. ... Much appreciated!