Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Not worth the money

Posted Jul 17, 2014
Trendy but pretentious with rooms that aren't cleaned properly. Thick dust on bathroom shelves. Most staff friendly but Valet staff extremely pretentious. Booked two double beds and got "upgraded" to a single Queen bed. This is not in the same class as a Trump Hotel, Beverly Hills or even Sofitel up the street. Your money is better spent elsewhere.
4 out of 5
Recommended
for Everyone
by Blinggirl from Calgary, AB

The place to stay!

Posted Jun 23, 2014
Pros: The pool, the beds, customer service & the caesar salad!
Cons: Lighting in the rooms
It's my second time back to the hotel and loved every moment. My only issue is at Bazarre, it was impossible to get service again. I think next time I would skip it, good thing everything else about the hotel is fabulous. The only other thing was the room has extremely poor lighting. For the amount I paid/night, I shouldn't ask for an additional floor lamp.
5 out of 5
Recommended
for Everyone
by baggs from Chicago

Posted May 12, 2014
excellent in every category style, hospitality, location and amenities. Bazaar was superb. Service was great from bell hop to management. Concierge was terrific Looking forward to my return
5 out of 5
Recommended
for Business Travelers
by Karen from New York

SLS will be the last...

Posted Apr 17, 2014
Pros: My room. The over all esthetic, the staff, the dinning, and the spa.
Cons: The quality of the room service menu items was not always consistent.
Location: Honestly? I thought about walking the two or three blocks to the mall... But I was enjoying my stay so much, I never left!
I have stayed at many of the best hotels in LA. However it is safe to say the SLS will be the last. Yes, you can expect the usual eye candy and fan fair that accompanies a hotel of this local and standard... And of course there is the glitzy entrance and finely coifed hotel staff that lives up to every expectation... However what MAKES this hotel stand alone, is the staff themselves. The effortless way I noticed they made each guest feel important and understood at the height of their busy hour, without breaking a sweat, or loosing a smile. The warmth at which I was greeted each day. And the above and beyond service! The other gem that I must mention, is the surprising quality of dining options; One night at the Bazaar, and I canceled my remaining reservations for the week. Over 80 artfully created, mouth watering, tapas selections line the pages of the menu. For a foodie like myself, who is keen to try a bit of everything... This was heaven! I had the pleasure of sitting at the bar. There I could watch the chefs dedicate themselves to each dish and occasionally be offered a taste on the house. Than the short walk to my soft sheets and sleek, high tech room each night? I found my Oasis. One good tip; If you enjoy tea, than I highly recommend the afternoon tea service. The setting is perfect for a day with the girls and the delicate array of tasty, and the exotic assortment of teas, is sure to make for a memorable occasion.
5 out of 5
Recommended
for Everyone
by dulvillagers from CA

Posted Apr 13, 2014
Great hotel super chic and uber trendy. We were looked after really well both at check - in ( thanks to Andrew the manager ) in room and up on the pool deck. We were aware of celeb clientele as it's a uber cool hotel but mere regular guests were not ignored to accommodate the famous. Disagree with some other comments as we found hotel very child friendly. Close to many W LA tourist sites. Pool deck staff and manager are especially welcoming. Hope to return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

SLS Beverly Hills

Posted Apr 8, 2014
Pros: The customer service at the SLS Hotel Beverly Hills.
Cons: Room Service closed early.
Although check-in took a while, the friendly staff was very helpful even giving us a room credit for the delay. I highly recommend the SLS Hotel Beverly Hills for short or extended stays.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and location

Posted Mar 16, 2014
Pros: Trendy vibe
Location: Great shopping & restaurants
Great hotel located near shopping on Robertson & The Grove. Also great restaurant choices nearby.
5 out of 5
Recommended
for Everyone
by travels from Montreal

One of the best in LA

Posted Mar 13, 2014
Pros: The location, room size and the food at Bazaar restaurant.
Cons: Even if it was Oscar week-end and there were events and celebrities, they still made us feel special and welcomed.
Location: Beverly shopping center, Traders Joe, Ladders Café are right around the corner.
We had a great stay at this hotel. The location, facilities and restaurants are great. Max from VIP services made sure everything was perfect and prearranged for our stay. Special thanks to Neda at check-in, she was great, friendly and professional. She made our check-in efficient and speedy and made sure we had everything set up for a great stay. Can't wait to be back one day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Not very good breakfast buffet

Posted Feb 11, 2014
1.very few of choices of food in the morning . I have no idea except bread whatelse I can take . 2.normal service attitude . 3.the order food from menue is served too slow.
4 out of 5
Recommended
for Families
by DANIEL from SYDNEY

VERY MODERN HOTEL WITH GREAT ATMOSPHERE

Posted Feb 6, 2014
Pros: DECOR
Cons: MORE LIGHTING
Location: NEXT TO BEVERLY CENTRE, VERY WELL SITUATED.
ALWAYS ACCOMODATING, NICE ATOMSPHERE, ROOM A BIT DARK BUT COMFORTABLE.