Ratings based on 366 Verified Reviews
They paid and stayed. We double-checked.
2.7 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.0 Hotel condition
They paid and stayed.
by A verified traveler from San Diego
Never againPosted Jun 22, 2015
Pros: Staff was very friendly
Cons: See above
Location: Long Beach Convention Center Queen Mary
The lobby was very nice, as were the staff, so I had high hopes. The public areas were dirty. My non-smoking room reeked of smoke. The beds squeeked, the floor squeeked, the TV rattled with every step. The light in the bathroom worked sporadically. I checked out a day early.
by A verified traveler
Posted Jun 17, 2015
Killed 3 cockroaches in the bathroom. Horrible dilapidated condition!
by A verified traveler from Las Vegas, NV
My 2nd stay herePosted Jun 9, 2015
Pros: they let us bring our dog's with us !
Cons: The condition of the rooms. They charge way too much for a run down, dirty, hotel room.
The front desk staff is very friendly & helpful. On a scale of 1-10 , i would give the maid service a 5. The condition of the walls, carpets, floors are terrible. This place is a dive.
for Everyoneby A verified traveler from Livonia, MI
Our stay at Seaport Marina Hotel in Long BeachPosted Jun 5, 2015
Pros: The service of the employees.
Cons: Update the plumbing fixtures and get rid of the bugs.
Location: Location was excellent.
We enjoyed the breakfast, but were disapointed with the condition of the bathroom fixtures and the bugs that appear in the bathroom at night. The location of the hotel was excellent.
by A verified traveler
Had to switch hotels the second night!!Posted May 12, 2015
I read the reviews before I stayed and didn't really care if the parking lot had pot holes or that the main entrance wasn't up to date. The room looked clean so we checked in and didn't return until nighttime. We were woke up in the middle of the night from a couple screaming and cussing each other out!! My daughter was so scared she peed the bed and hasn't done that for a long time. My kids took a shower in the morning, got dressed and I went to put their shoes on and their feet were black from the dirty carpet!! Discusting!!
for Everyoneby A verified traveler from c
Awesome hotelPosted May 9, 2015
It's nice old school lookin really confortable.. The restaurant that they got is delicious the pancakes are the bomb
by A verified traveler from Seattle
Sadly neglected, run down property.Posted May 2, 2015
Desk staff were helpful. Free internet only in lobby area and surcharge in rooms. Cafeteria was closed three days and only open from Wednesday to Saturday. Bar/nightclub closed and appeared to be under construction. Rooms were satisfactory but dated. General air of neglect in this older complex. Would only recommend this facility if nothing else is available. Quite noisy due to being sandwiched between the Pacific Coast Highway and Marina Drive. Pluses were the number of restaurants in the area within walking distance or a short drive.
for Everyoneby A verified traveler from Lancaster ca
Good locationPosted Apr 20, 2015
Pros: I liked the location and the office building.
Cons: landscape, carpet, rusty bathroom
Location: on PCH, close to restaurants and the beach It is necessary to drive to any other location. Not walkable.
We spent 4 nights for a wedding. The staff was friendly. Check in was smooth. The free breakfast was very skimpy. The hotel is very old. Some renovation is going on. The landscape needs help. The bathroom was so old and rusty. The bed was comfortable. The room was clean.
by A verified traveler from UK
hotel seen better daysPosted Mar 23, 2015
I stayed here in March 2015 with my partner as part of a three week trip over the west coast. This was the worst hotel out of all ten. Let's start with the positives, the hotel staff were friendly and helpful. The breakfast was quite good and was included in the room rate. Unfortunately the good stuff ends there. The hotel looks as though it was a lovely complex built in the 80s and since then hasn't been kept, the whole place feels as though it's lay derelict for 15 years or so and just opened up again for business. Our room smelt badly of damp and I wasnt convinced that carpet wasn't moist. I was so glad to only be staying here for one night and could not have stayed longer. there are some nice seafood restaurants close by on the marina. Everything else you will need transport.
by A verified traveler
Dirty and No DealPosted Mar 23, 2015
The room was deplorable! Dirty, beat up, stains all over carpet! Bath mat left from last customer! Disgusting