Ratings based on 325 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cali

Good quality hotel

Posted May 18, 2015
Pros: Nice rooms, room service was prompt, good food
Good hotel in the middle of no where. Next closest hotel miles away.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom santa clarita CA

nice vacation

Posted Apr 19, 2015
Had a nice stay relaxing and very cozy. The room is very nice and clean. Accessible To pomona fairflex where I took the PE exam. Thank you all.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel had a great location to the Fairplex

Posted Apr 15, 2015
The hotel was great. However the restaurant within the hotel had terrible food service. The wait staff was excellent, but it took over 3 hours to receive dinner for our party of 10.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Silicon Valley, CA

Posted Apr 13, 2015
With little selection for places to stay specifically in the Pamona area, The Sheraton seemed like it would be the best fit. It's location was convienetly located to all kinds of shopping & eateries. Loads of lush landscape and a park located right across the street. Very peaceful serene atomsphere. The hotel/room was very clean. No Bed Bugs.....Thank goodness. However, the staff was impeccable. Our original check out time was scheduled for 11AM Sunday morning. Considering we had a wedding & reception we attended the night before, we couldn't seem to get into gear. I called right at 10:45AM to request an extended checkout time & was more than willing to pay a little extra. Guest Services, immediately said not to worry as it was a low occupancy level day so we could check out at 1:30 PM. I was so thankful!!! No extra charges :). Overall, if you're looking to stay at a nice hotel in the Pamona Area. This is place to be!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel at good rate

Posted Apr 13, 2015
Really liked the hotel. Close to restaurants, in a quite and beautiful setting. Rooms are clean and staff are very helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Nice and convenient.

Posted Mar 31, 2015
There on business, hotel was great, little noisy in the lobby, but that was due to the conference attendees. I did not use the facilities. My room was large and comfortable.
2 out of 5
by A verified traveler

Insecure

Posted Mar 15, 2015
We parked in front of the lobby, and someone robbed my car and stole the seats of my car and the Hotel staff did not do nothing about it.
3 out of 5
by A verified traveler

Really nice hotel but I can't recommend it.

Posted Mar 15, 2015
The staff was really helpful and nice but I can't recommend it. This is 2015 internet should always be in your room not just in the lobby. What's worse is they have it but they want to charge you 10 dollars for 24 hrs, that means three or four days and you payed what most people pay for a month of Internet service. Charging people for internet is an awful way to make a few extra bucks. But if you want a nice place to stay with a helpful staff and don't care at all about accessing the Internet in your room this would be a good option. I work in the IT field and actually need Internet in my room. I think it's terrible I can stay in a hotel 6 that's not near as nice and get free internet in my room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Nice Hotel

Posted Mar 13, 2015
Pros: The fitness area. All the equipment here are new and clean.
Location: Dining
All the facilities are good and I can say it is the best Sheraton I stayed in the US now. One problem is that the location of the hotel is a little bit far from the eating area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Posted Mar 5, 2015
Pros: Location and quality
Cons: More plugs in the rooms and shower caps in the bathrooms.
Location: I came to visit Cal Poly and this hotel was perfect for our stay.
The staff was extremely friendly and helpful. The room was well appointed but could have used more plugs for the various electronics we always have in tow.