Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler from Redding, California

5 day stay

Posted Jun 3, 2015
Pros: The hotel is very nice. The staff are friendly.
Cons: They could keep the hallways clean.
Location: The hotel is in a great location.
There was a party across the hall until 330am. At 12 midnight I spoke with the front desk then called them back around 2am. The hotel never sent security to room as they advised me they would do. I was there with my 3 small children on vacation. The next day there was beer bottles and trash left at the end of the hall way where our room was located. The trash and beer bottles were left in the hallway for 2 full days. the hotel staff was very friendly, just no follow through.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cali

Good quality hotel

Posted May 18, 2015
Pros: Nice rooms, room service was prompt, good food
Good hotel in the middle of no where. Next closest hotel miles away.
5 out of 5
Recommended
for Business Travelers
by Anthony from san diego

great stay

Posted Apr 27, 2015 on Hotels
Great service real nice room
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Good staff and nice hotel

Posted Apr 21, 2015 on Hotels
We arrived and were provided our room, which turned out not to be what we reserved, so they gave us a new room right away. We then arrived and found the toilet would not flush, so engineering fixed it while we went to dinner. Jessica at the desk was very professional and helpful. Our room had a sitting area for watching tv or reading, and the pillows were soft. Nice hotel
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel

Posted Apr 21, 2015 on Hotels
The hotel was great. The bar was horrible, that bar tender was so rude. We felt so uncomfortable we decided not to order any food, finished half of our $20 drinks and left.
5 out of 5
Recommended
for Everyone
by A verified traveler from santa clarita CA

nice vacation

Posted Apr 19, 2015
Had a nice stay relaxing and very cozy. The room is very nice and clean. Accessible To pomona fairflex where I took the PE exam. Thank you all.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel had a great location to the Fairplex

Posted Apr 15, 2015
The hotel was great. However the restaurant within the hotel had terrible food service. The wait staff was excellent, but it took over 3 hours to receive dinner for our party of 10.
4 out of 5
Recommended
for Everyone
by A verified traveler from Silicon Valley, CA

Posted Apr 13, 2015
With little selection for places to stay specifically in the Pamona area, The Sheraton seemed like it would be the best fit. It's location was convienetly located to all kinds of shopping & eateries. Loads of lush landscape and a park located right across the street. Very peaceful serene atomsphere. The hotel/room was very clean. No Bed Bugs.....Thank goodness. However, the staff was impeccable. Our original check out time was scheduled for 11AM Sunday morning. Considering we had a wedding & reception we attended the night before, we couldn't seem to get into gear. I called right at 10:45AM to request an extended checkout time & was more than willing to pay a little extra. Guest Services, immediately said not to worry as it was a low occupancy level day so we could check out at 1:30 PM. I was so thankful!!! No extra charges :). Overall, if you're looking to stay at a nice hotel in the Pamona Area. This is place to be!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel at good rate

Posted Apr 13, 2015
Really liked the hotel. Close to restaurants, in a quite and beautiful setting. Rooms are clean and staff are very helpful.
3 out of 5
Recommended
for Families
by A verified traveler

Clean & comfortable, but nothing special

Posted Apr 12, 2015 on Hotels
Clean & comfortable, but nothing special