Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Insecure

Posted Mar 15, 2015
We parked in front of the lobby, and someone robbed my car and stole the seats of my car and the Hotel staff did not do nothing about it.
3 out of 5
by A verified traveler

Really nice hotel but I can't recommend it.

Posted Mar 15, 2015
The staff was really helpful and nice but I can't recommend it. This is 2015 internet should always be in your room not just in the lobby. What's worse is they have it but they want to charge you 10 dollars for 24 hrs, that means three or four days and you payed what most people pay for a month of Internet service. Charging people for internet is an awful way to make a few extra bucks. But if you want a nice place to stay with a helpful staff and don't care at all about accessing the Internet in your room this would be a good option. I work in the IT field and actually need Internet in my room. I think it's terrible I can stay in a hotel 6 that's not near as nice and get free internet in my room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Nice Hotel

Posted Mar 13, 2015
Pros: The fitness area. All the equipment here are new and clean.
Location: Dining
All the facilities are good and I can say it is the best Sheraton I stayed in the US now. One problem is that the location of the hotel is a little bit far from the eating area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Posted Mar 5, 2015
Pros: Location and quality
Cons: More plugs in the rooms and shower caps in the bathrooms.
Location: I came to visit Cal Poly and this hotel was perfect for our stay.
The staff was extremely friendly and helpful. The room was well appointed but could have used more plugs for the various electronics we always have in tow.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rockland County, NY

Great hotel

Posted Feb 27, 2015
Comfortable room, great service, great parking. I would use hotel again if in the area!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Nice staff and good restaurant. The accommodations are clean but very dark and dated. We stayed at the same time as a massive load of college dancers, so it was noisy and sort of dorm-like. I don't think that is the norm, though. If you want to be near the Claremont colleges to visit, I don't think you will find a better place and location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston, tx

Best fitness center

Posted Jan 10, 2015
Bed clothing is clean comfortable,the best about the Sheraton and Westin hotels is the have two comforters , one is lighter and one is heavier , I find it is so nice to have that choice , the only thing i would think they can prove the the lighting, feels not bright in the room, but not a big deal
5 out of 5
Recommended
for Families
by Mary Janefrom Rancho Cucamonga

Breathtaking

Posted Dec 25, 2014 on Hotels.com
I booked this room for my Sister. She came from Oregon for a family get-together. Aaron, who checked her in was amazing and funny. The room was breathtaking and I was jealous I couldn't stay there. I had to go home to my sick husband and dogs. I told my sister, if I were her, I wouldn’t leave that room for days.
4 out of 5
Recommended
for Business Travelers
by Cirofrom Foothill Ranch, CA

Company Christman Party

Posted Dec 15, 2014 on Hotels.com
Had our Company Christmas Party nearby, so we decided to stay at the Sheraton. Found staff to be very pleasant and courteous. Rooms were clean and very comfortable. We really enjoyed our stay!
5 out of 5
Recommended
for Couples
by Richardfrom Sunnyvale

Our great stay at the Sheraton.

Posted Dec 3, 2014 on Hotels.com
We will stay here as much as we are in town,we will for sure be back in march