Ratings based on 1,418 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom arizonza
Was good if your staying in the universal studiosPosted Mar 30, 2015
Was ok kinda old and pool area needs work. Close to universal studios and city walk.
for Everyoneby A verified travelerfrom W
Posted Mar 29, 2015
Clean, comfortable and easy access to public transit
for Familiesby A verified travelerfrom Hawaii
It was perfect!Posted Mar 29, 2015
Pros: The closeness to Universal Studios and the parking situation.
Cons: None...but of course, if the room rates were less, that would have made me happier!
Location: It was out last day on our vacation...so we were only interested in Universal Studios. I am sure there was a lot more to see...but maybe next time.
The hotel staff was extremely accommodating to us. We did not stay long, but everything worked out well. Only "negative" was that they only set up towels for 3 when we had 4 people. Otherwise, it was the end of a perfect vacation for me, my son, and his 2 sons.
for Everyoneby A verified travelerfrom oklahoma
Great location and friendly staffPosted Mar 23, 2015
we enjoyed our stay very much a lot of history in that hotel. make sure you ask
for Everyoneby A verified traveler
Posted Mar 20, 2015
The politest staff no matter what time you had a question or needed something. The room was exceptional clean and kept that way.
for Everyoneby A verified travelerfrom Dallas, Tx
Excellent locationPosted Mar 15, 2015
Close to the metro if u don't want to drive. Happy with my stay and enjoyed my vacation.
for Everyoneby A verified travelerfrom 東京
静かで落ち着けるホテルPosted Mar 10, 2015
午前中に他のホテルから移動し、荷物を夜まで預かって頂きましたが、ベルキャプテンがとても感じ良く安心できました。 ユニヴァーサルスタジオへは歩くにはちょっと遠いと思いましたが、15分おきの無料シャトルバスがあって便利でした。 三人で一室に泊まろうと、キングサイズベッドにエキストラを入れて頂きましたが、部屋はエキストラベッドを入れても余裕があり、ゆったりと過ごせましたし、冷蔵庫が無かった点だけは残念でしたが、清潔でインテリアも品がよく、室内は快適でした。夕食はルームサービスを注文しましたが、あまり待たずに届き、味も良かったです。ホテル内の全てのスタッフがとても感じがよく、好印象でした。
for Everyoneby A verified traveler
ConvenientPosted Mar 1, 2015
The staff was extremely helpful and friendly. The concierge gave us free admission and line skipping passes to howl at the moon and infusion. The room was clean and the location of the hotel is very convenient. However, our room did not have cold running water. The parking is outrageous. It was $26 for a guest of the hotel to park. But we received a guest parking pass. Thanks Max!
for Everyoneby A verified travelerfrom guadalajara
hotel agradablePosted Feb 27, 2015
Pros: su ubicacion
Cons: que el personal de la recepción sea un poco mas amable y que hablen español
bonito el hotel, excelente ubicación para quienes vayan a estudios universales.
by A verified travelerfrom Vancouver, Canada
PriceyPosted Feb 26, 2015
Pros: A short walk or shuttle to City Walk and the theme park is great. The breakfast buffet is very expensive but it sure is good.
Cons: Wifi should be free as it is everywhere else. We would definitely have had the breakfast buffet several times instead of once if it was reasonably pri
Location: Warner Brothers studio tour is close by as well as Hollywood Boulevard. Have breakfast at Good Neighbours Restaurant. 5 minutes away and very good.
Nice place but no free wifi? Ten bucks extra per day if you want it! Between $250. and $300. for the room plus $24.00 per night for parking. A bar fridge in the room would have been nice, also pay-per-view. Our biggest issue though, and we complained about this on the way out, was that we had to see Honey Boo Boo and her family taking pictures at the fountain out front. Gross!