Ratings based on 1,004 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Very Nice Hotel, But Skip the Queen Bed Upgrade

Posted Jun 29, 2015
Pros: Staff, classy, new, clean, nice pool
Cons: Include breakfast, add queen beds
We loved the hotel. The staff was very nice, the pool was nice, the room was clean and upgraded. The only thing I'd say is don't pay the extra for the queen beds. We always like queen beds over doubles so we paid the extra when we saw the option. But, they were not queen beds. Definitely full sized beds. The staff insisted they were queens. I dont' get it. I sleep on a queen every night - the beds in the hotel were smaller. But, other than that, it was great. Santa Monica was not our favorite, so we probalby won't be back, but if we did, I'd happily stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, New Zealand

Beautiful Hotel, handy to everything.

Posted Jun 23, 2015
Pros: The location is perfect for Santa Monica right at it's heart, the staff were the best,this Hotel is perfect what more can I say.
Cons: I think that this is now being addressed which is it just needs a Restaurant.
Location: The location is perfect with the Pier and beach and eating places all so handy.
The staff were fantastic, everything was as good as it could be.My wife and I do a lot of traveling and this place is one of if not the best we have stayed in.We are already planning to return as we had such a relaxing and enjoyable time.
3 out of 5
by A verified traveler

Hotel aan strand

Posted Jun 21, 2015
Pros: Kamers waren erg mooi qua inrichting en ruimte. Wij keken op een hele kleine binnenplaats en dat viel tegen
Cons: Restauratieve voorzieningen. Prijs van kamer zonder zeezicht verlagen
Location: gunstig gelegen tov strand, pier en winkelstraten.
Ligging is op zich heel centraal en prettig. Kamers zijn ruim en erg mooi. Maar het uitzicht varieert wel van oceaan tot binnenplaats. De voorzieningen zijn wel heel erg minimaal. Klein zwembad dat erg in de kijker ligt. Geen restauratieve voorzieningen. Personeel was weinig toeschietelijk en nogal nors. Maar als je om hulp vraagt geven ze die wel. Als je een kamer aan de binnenplaats hebt moet je wel rekening houden met geluidsoverlast. Iedere ochtend op 6.30 uur wordt de vuilnis opgehaald en dat gebeurd niet stilletjes.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Right across from the pier

Posted Jun 17, 2015
Pros: Friendly staff, excellent location and very modern and nice hotel
Cons: N/a
Location: Santa Monica pier and Hollywood
Excellent hotel and very friendly staff, we were on honeymoon staying for two nights and were welcomed with a glass of champagne at the front desk and found two small bottles of champagne and a cake waiting for us in our room. The location is excellent right across from the pier and easy to drive into Hollywood
3 out of 5
by A verified traveler from Winter Park, Fl/Honolulu, HI

Tiny room for the price.

Posted Jun 11, 2015
Pros: Expedia and TripAdvisor.
Location: Great location. Across from the pier; walking distance to a host of restaurants and great shopping.
Excellent location. But just a block of rooms with all the charm of a 40 year condo. Staff pleasant. Parking valets very accommodating. Free WIFI at low speed (OK for email and surfing) and then they want to charge you $15 a day for hi-speed. The type of offer one would expect from a Class B hotel, not for the their premise of a five star. Room well appointed, if a bit cramped for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Great place to stay!

Posted Jun 10, 2015
We loved our stay at the Shore Hotel. The staff is awesome and extremely friendly. The location is perfect. The pier, shopping, and restaurants are all withing walking distance. The hotel is clean and has everything we needed. We will be staying here again!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

綺麗なホテルでした

Posted Jun 9, 2015
3泊しました。 部屋のミニバーが冷えていなくて故障なのかと思ったらそういうものらしい。 でも冷蔵庫は無料で貸してくれました。サービスで海の見える側にグレードアップしてくれましたが、一階だったのでプールからの視線よけのつい立てで全く見えませんでした。でもそこで洗濯干したりしてたので見えなくてよかったかも。上の階からは見えていたと思いますが。 コインランドリーは付いていませんでした。 ジムがあったので運動もできたし、買い物や海にもすぐに行けてとても立地が良かったです。ホテルの方もグーグル翻訳などで対応してくれたりと親切でした。 一点だけ、初日に室内に準備されているコップがものすごく汚れていました。 次の日からはそういうことはありませんでした。そこだけざんねんでした。
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Great honeymoon hotel

Posted Jun 8, 2015
Across the road from the beach, great location. On arrival we were upgraded to a beach front room and were given a bottle of champagne, the staff could not have been nicer. It was a great end to our honeymoon in the US.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamburg

sehr schönes Hotel in Santa Monica

Posted Jun 5, 2015
Pros: das Bad mit Glasdusche und die Lage fast direkt am Santa Monica Pier
Cons: Man könnte eine Ablagemöglichkeit für zwei Koffer im Zimmer schaffen
Location: Das Hotel liegt in der Nähe des Santa Monica Piers und nahe diverser Shoppingmöglichkeiten sowie Restaurants
Wir wurden freundlich begrüßt, bekamen sogar ein Zimmer mit seitlichem Meerblick und beim Check-in ein Glas Champagner. Zimmer war groß genug, sauber und modern eingerichtet. Hotelpersonal war sehr freundlich. Leider ist nur Valet-Parking für 35 USD pro Nacht möglich, aber (im Gegensatz zu manch anderem Hotel) hat man stets Zugang zum Auto und kann beliebig herein- und herausfahren. Beim Verlassen der Garage nach dem Check-Out gab es sogar zwei Flaschen Wasser.
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Nice overall.

Posted May 17, 2015
Expected it to be closer to the beach No room service available at this point Excellent location and friendly staff