Ratings based on 1,221 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Lima, Peru

Completely deficient Personal

Posted Sep 9, 2014
Pros: The rooms
Cons: All staff of the valet parking Also, should implement more Bellmans because they have NOT afford to all the hotel guests
Location: It is near everything: malls, restaurants, etc
The hotel and facilities were very good. The problem is with the hotel bellmans and the valet parking guys When I had to go to the airport because I was late There was no bellman to help me even though I asked and asked at the reception I had to push the car where my bags were by myself To make matters worse, someone in the valet parking lost my ticket Nobody found my car. When they brought it, another one take him back because they were never synchronized to work. Completely deplorable
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great hotel close to all amenities

Posted Sep 6, 2014
Pros: Everything
Cons: Nothing
Location: beverley Center, beverley connection, farmer market within walking distance
This hotel is near all the amenities you could need. We booked this hotel as we wanted to do a fair bit of shopping and be able to go back to our room drop off bags and go out again without having to take cabs. The bed was amazing and we had a great sleep after a 14 hour flight. nice staff, could not find fault.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Sep 1, 2014
Very comfortable hotel, nice staff, great concierge, clean, top class. We where very satisfied.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2014
exellent good location, reasonable price considering LA
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Aug 19, 2014
very fancy hotel. friendly staff, great services. The location is great as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

First time in LA best spot to stay!!!

Posted Aug 13, 2014
Pros: Everything.
Cons: Only ate at restaurant once, too pricey for a ton of other options so close.
Location: Mall is right across the street from hotel, most attractions are within a twenty minute device but it's L A Traffic so it's a coin toss!
Checked out numerous hotels before we went to LA and Sofitel was the final decision. Hotel staff is amazing and room was great, wicked beds and great bathroom. Hotel was central for us and close to airport. Wouldn't think twice about staying here again. There is a pharmacy kiddy corner to the hotel and a great Breakfast place two blocks down the street. Can't wait to go again!!!
2 out of 5
by A verified traveler

Room disappointing

Posted Aug 13, 2014
Pros: Location to Beverly Centre
Cons: The smell of the fresh flowers was overpowering when you entered - looked lovely but too heady
i paid a lot of money for a room with no bath. The shower was large for sure but there was no bath. When i tried to move to a room with a bath i was told there would be a charge. Not impressed at all.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top service in excellent location

Posted Aug 13, 2014
The hotel and room were beautiful but the thing that stood out the most was the service. Everyone bent over backwards to take care of us
4 out of 5
Recommended
for Everyone
by A verified traveler from ny

Nice hotel, accommodating staff, close to all

Posted Aug 10, 2014
Wonderful accommodating friendly staff. Close to all for the sightseeing. Very clean, would recommend !
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Elegant and comfortable

Posted Aug 7, 2014
Amazing! Super comfy bed, attentive friendly staff, delicious food, great location! Can't wait to go back!