Ratings based on 1,697 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, ny

Great location

Posted May 3, 2015
The hotel is nice. I've stayed at nicer Sofitels, but this one is pretty good. The staff is very friendly - unexpected from French hotel staff. The rooms are clean and they don't appear run down. Housekeeping is good, albeit a bit slow. They kept giving me 4 shampoos and no wash gel. I called a few times and the problem was fixed. Hot water is great, the gym is very good for a hotel, and the parking staff is super nice. The Beverly Center mall is across the street, so you can eat cheaply there
3 out of 5
by A verified travelerfrom c

Expensive valet parking and weak water from shower

Posted May 2, 2015
If you are a tourist who shops a lot and putting all your things inside your rented car. Parking in sofitel would pose a problem since you are obliged to leave the car and keys to the hotel personnel. So all of your things have to go up your hotel room. Everytime you need something from the car, you need to ask the valet to bring the car in the driveway. Water from the shower in that hotel is so weak!!! Its like you are not staying in a highend hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Fabulous hotel

Posted Apr 29, 2015
Only stayed for one night. Hotel was very nice. Staff was great. Bed was great. Definitely staying here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lithuania

Perfectly located hotel with super nice staff

Posted Apr 28, 2015
Would most probably stay here again thanks to excellent location and attentive staff, although I personally favor boutique hotels with more personal approach. The double room was spacious with the bed so comfortable that I managed to sleep even through I was suffering from a jetlag. The bathroom could use updating. Breakfast was a treat with a good variety of fresh, wholesome and delicious foods and beverages. Overall, a very pleasant experience. PS You might want to ask for an extra bottle of complimentary Evian water at the reception upon your arrival. For some reason, on the first night there was no water in my room and one stylish, yet tiny bottle of Evian provided at the reception was not enough. Btw, on all of the following nights I found 2 complimentary bottles of Evian at the room and the reception never failed to provide more upon request.
5 out of 5
Recommended
for Everyone
by A verified traveler

이동하기에 위치가 아주 좋음. 쇼핑센터. 외각으로 이동이 아주 편함.

Posted Apr 27, 2015
모든 직원이 친절하며, 룸서비스 요청시에도 로비에서 추후 확인까지 하는 매우 꼼꼼하고, 퀄리티 높은 서비스를 제공하고 있음. 룸 청결도 최고 수준이며, 하루 두번이상 청소도 제공하고 있음.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Beverley Hills Gem!

Posted Apr 21, 2015
I recently stayed at a few Beverley Hills locations and Sofitel was by far the best. From the second I arrived to the second I left the staff were friendly, helpful, and accommodating. The rooms were clean, trendy, and provided one of the comfiest beds on the west coast. The spa was slightly lacking but the gym was top notch. I would 150% return to the Sofitel on my next LA stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, excellent welcoming staff

Posted Apr 20, 2015
We arrived in LA on the Saturday afternoon. The staff were really lovely, they welcomed us as we pulled up in the car and then someone stayed with us until we were in the room with our bags. They even gave my little mum a bottle of water and a voucher for champagne.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Florida

Accommodating, Friendly, Entertaining

Posted Apr 13, 2015
Pros: The room service for breakfast, the bed, the lounge, and the staff.
Overall, we had a wonderful experience. The bedding was one of the most comfortable that I have ever slept on! One morning, security had to try and open the in-room safe where I had stored valuables. We were leaving for the day, and was told they could try again when we returned to the hotel. After our return of long day of shopping, I was pleasantly surprised that they had already taken care of the problem, and was able to fix the safe.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Very nice staff; beautiful room

Posted Apr 13, 2015
Location: It's right in the heart of Beverly Hills, across from a great mall and near a lot of cool things.
Everything about my stay was great. The only thing I would change is that I would like to have a bathtub in my room. I'm not sure if that is available or not. Mine only had a shower and I didn't ask to change. The bed was super comfortable. The staff was very friendly and accommodating. They came around at night giving out free bottles of water, which I thought was a nice touch since the water in the minibar is so expensive. The room service food was very good, which surprised me because normally hotel food is terrible. I also ate lunch at the restaurant hotel and enjoyed that very much. I went to the spa while I was there also and had a wonderful massage by a person named Laura - she's very good. I would go back for sure. I got a great deal on Expedia - saved $100 a night off the hotel's rack rate.
5 out of 5
Recommended
for Everyone
by A verified traveler

We will stay again!

Posted Apr 9, 2015
Very comfortable and friendly. The location is convenient.