Ratings based on 1,629 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Mar 2, 2015
Staff was great, bathroom was a little tired. Location good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Classy hotel

Posted Feb 28, 2015
I've always had excellent experiences here. This time I was frustrated that my $20 credit that was to be used at the bar or restaurant could not be used for breakfast but they didn't tell me that. Only said, you can use this at the bar or restaurant during your stay. I felt even though it was only $20, it was pretty misleading. My only negative experience EVER at the Sofitel.
3 out of 5
by A verified traveler

close to Bevely center

Posted Feb 26, 2015
Location: convenient for shopping
everyting is comfortable except the bed which is not eough big and much soft.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Gatos, CA

LA girls weekend

Posted Feb 23, 2015
Location: Lots of shopping, restaurants, etc
Sofitel was awesome! From the staff to the room to the restaurant. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom phila PA

The staff and location is beyond incredible

Posted Feb 18, 2015
This was my 2nd time staying there and I will definetly be going back. I can't wait.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lake forest,ca

Xlnt hotel

Posted Feb 17, 2015
When we checked in they gave us a room where the windows did not open all we did was go down to the desk they gave us a room that was very nice the windows open Greatview everything was clean the beds were fantastic the shower was fantastic all in all a great hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Very Classy Hotel

Posted Feb 16, 2015
Pros: everything!!!!!!!!!!!!!!!!!!!
Location: we were close to everything
We were treated like kings!!!! A special thank you to the bell boy for all his recommendations(Shawn) and another big thank you to Zervando (Concierge)!!!!!! I have already recommended this hotel to many people!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom louis-vuitton

Great staff and nice hotel

Posted Feb 16, 2015
It was a great experience. . We went for valentines weekend. .only thing the bed is not comfortable as I thought it would be..However the staff was excellent and the location is very close to the Beverly center mall one of the greatest malls
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City

Hands down, my favorite hotel...

Posted Feb 14, 2015
Pros: Everything!
Cons: Nothing.... Its an amazing hotel.
Location: The hotel is convieniet to everything. The Bev Ctr is across the street. Robertson Blvd is just a 5 minute stroll and lots of restraunts in the area
The staff is absolutely amazing and the rooms and fascilities are impeccable. The restraunt is fantastic as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2015
Cons: You can't make a left turn when leaving the hotel - which sometimes added an extra 10 minutes to our trip!
Location: Great restaurants just down the street!!
Service and food were great. Staff is extremely friendly and helpful.