Ratings based on 206 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

A quiet haven in LA

Posted Sep 25, 2014
Stayed in July with teenagers and grandparents. Had a 2 bedroom suite. Plenty of space for 6 although teens were in the lounge on a sofa bed. Had no issues with parking. Breakfast can get a bit tricky as very busy. We ate outside though which was very pleasant. Only experienced one evening but it was fantastic. Plenty of wine and beer and some great conversations with other guests. Would recommend but only if you have transport.
5 out of 5
Recommended
for Everyone
by A verified traveler from OR

Nice, Clean

Posted Sep 22, 2014
Best hotel at all, I surprised, every thing was more than what i thought
3 out of 5
Recommended
for Everyone
by A verified traveler from los angelas

Nice hotel

Posted Aug 25, 2014
My name is jamal worked in KOC about 24 years old
5 out of 5
Recommended
for Everyone
by A verified traveler

Bit too far out of LA

Posted Jul 29, 2014
Pros: Good buffet breakfast
Lovely hotel, nice kitchen area, comfy beds. Clean (you have to ask for the beds to be made up at weekends). We were originally given a room overlooking the pool but asked to change as it really was quite noisy. Breakfast was good in nice seating area. The only trouble was it was a bit too far out of LA
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Clean Convenient Hotel in the San Fernando Valley

Posted Jul 28, 2014
Pros: The pool and spa are very clean.
Location: The Reagan Library, CSUN, shopping in the San Fernando Valley are all within a comfortable driving range.
The staff is exceptional, loved having breakfast every morning. The pool and spa are very clean. Highly recommended for families, for those visiting CSUN.
2 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel

Posted Jul 14, 2014
Pool lounger chairs need to be replaced. Hida-couch was very uncomfortable. Ran out of food most mornings and some did not look appetizing. Overall it was an okay experience
Comment from Hotel Management
Sep 5, 2014 by Jennifer, Hotel Management
Hello, Thank you for taking the time to share your valuable feedback with us. Please know that we do take your comments seriously and will work to address any issues concerning breakfast. Pool lounge chairs have recently been replaced and I apologize that you were not able to utilize the updated furniture during your stay. We do hope we have another opportunity to welcome you back in the future and show you our usual high level of service. Thank you again for your review. Sincerely, Jennifer E - Operations Manager
3 out of 5
by A verified traveler from nj

Posted Jul 12, 2014
Food was subpar. Room was not fully cleaned. Overall an ok stay. Alittle overpriced for the room
Comment from Hotel Management
Sep 5, 2014 by Jennifer, Hotel Management
Hello, I am so sorry to hear that your stay with us was below expectations. I am especially concerned to hear your comments regarding the room cleanliness. If you would like, please reach out to us so we can get some more details and make sure this issue is corrected. We thank you for your comments and hope that you will give us another opportunity to welcome you back in the future. Sincerely, Jennifer E - Operations Manager
5 out of 5
Recommended
for Families
by A verified traveler

Suite for the price of a regular room

Posted Jun 23, 2014 on Hotels.com
It was great that we were able to get the suite. It would have been nice if the bedroom had a two beds, but the pull out sofa bed was fine.
Comment from Hotel Management
Aug 30, 2014 by Jennifer, Hotel Management
Hi, Thank you for taking the time to share your review! We are glad you enjoyed our all-suite accommodations and hope we can welcome you back again in the future. Thanks again! Sincerely, Jennifer E - Operations Manager
1 out of 5
by A verified traveler

Posted Jun 22, 2014
Pros: Nothing
Cons: Everything from room comfort to breakfast.
Terrible. Too noisy. Did not like anything about the hotel.
5 out of 5
Recommended
by Strikeland from Los angeles

Service and cleanliness above expectation

Posted Jun 21, 2014 on Hotels.com
I have stayed here numerous times and as always, they got super clean units and courteous staff.
Comment from Hotel Management
Aug 30, 2014 by Jennifer, Hotel Management
Hi Strikeland, Thank you for taking the time to share your review. I am so pleased our staff and suites are meeting your expectations. We appreciate your continued loyalty and look forward to welcoming you back next time! Sincerely, Jennifer E - Operations Manager