Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from los angelas

Nice hotel

Posted Aug 25, 2014
My name is jamal worked in KOC about 24 years old
5 out of 5
Recommended
for Everyone
by A verified traveler

Bit too far out of LA

Posted Jul 29, 2014
Pros: Good buffet breakfast
Lovely hotel, nice kitchen area, comfy beds. Clean (you have to ask for the beds to be made up at weekends). We were originally given a room overlooking the pool but asked to change as it really was quite noisy. Breakfast was good in nice seating area. The only trouble was it was a bit too far out of LA
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Clean Convenient Hotel in the San Fernando Valley

Posted Jul 28, 2014
Pros: The pool and spa are very clean.
Location: The Reagan Library, CSUN, shopping in the San Fernando Valley are all within a comfortable driving range.
The staff is exceptional, loved having breakfast every morning. The pool and spa are very clean. Highly recommended for families, for those visiting CSUN.
2 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel

Posted Jul 14, 2014
Pool lounger chairs need to be replaced. Hida-couch was very uncomfortable. Ran out of food most mornings and some did not look appetizing. Overall it was an okay experience
Comment from Hotel Management
Sep 5, 2014 by Jennifer, Hotel Management
Hello, Thank you for taking the time to share your valuable feedback with us. Please know that we do take your comments seriously and will work to address any issues concerning breakfast. Pool lounge chairs have recently been replaced and I apologize that you were not able to utilize the updated furniture during your stay. We do hope we have another opportunity to welcome you back in the future and show you our usual high level of service. Thank you again for your review. Sincerely, Jennifer E - Operations Manager
3 out of 5
by A verified traveler from nj

Posted Jul 12, 2014
Food was subpar. Room was not fully cleaned. Overall an ok stay. Alittle overpriced for the room
Comment from Hotel Management
Sep 5, 2014 by Jennifer, Hotel Management
Hello, I am so sorry to hear that your stay with us was below expectations. I am especially concerned to hear your comments regarding the room cleanliness. If you would like, please reach out to us so we can get some more details and make sure this issue is corrected. We thank you for your comments and hope that you will give us another opportunity to welcome you back in the future. Sincerely, Jennifer E - Operations Manager
5 out of 5
Recommended
for Families
by A verified traveler

Suite for the price of a regular room

Posted Jun 23, 2014 on Hotels.com
It was great that we were able to get the suite. It would have been nice if the bedroom had a two beds, but the pull out sofa bed was fine.
Comment from Hotel Management
Aug 30, 2014 by Jennifer, Hotel Management
Hi, Thank you for taking the time to share your review! We are glad you enjoyed our all-suite accommodations and hope we can welcome you back again in the future. Thanks again! Sincerely, Jennifer E - Operations Manager
1 out of 5
by A verified traveler

Posted Jun 22, 2014
Pros: Nothing
Cons: Everything from room comfort to breakfast.
Terrible. Too noisy. Did not like anything about the hotel.
5 out of 5
Recommended
by Strikeland from Los angeles

Service and cleanliness above expectation

Posted Jun 21, 2014 on Hotels.com
I have stayed here numerous times and as always, they got super clean units and courteous staff.
Comment from Hotel Management
Aug 30, 2014 by Jennifer, Hotel Management
Hi Strikeland, Thank you for taking the time to share your review. I am so pleased our staff and suites are meeting your expectations. We appreciate your continued loyalty and look forward to welcoming you back next time! Sincerely, Jennifer E - Operations Manager
4 out of 5
Recommended
for Families
by NorCal mommy from Norcal

Suites big enough to accommodate our family of 7

Posted Jun 12, 2014 on Hotels.com
We have trouble finding rooms that will sleep my husband, me and our 5 small children, but staybridge did. There were 2 separate rooms with doors (a plus after traveling with many little guys), good sized kitchen, 2 bathrooms and sofa bed. The free breakfast was enough to satisfy toddler pallets, but was lack-luster for an adult. Checkin could have been streamlined so it wouldn't take 20 minutes at 11 PM. Our room was on the second floor with no elevator, so beware if you have a stroller as we did. I didn't see anything of interest nearby, but it was a good stopping point between attractions. Overall, nice hotel, good size, great for big families, but still a bit pricey.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 10, 2014 on Hotels.com