Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Bit too far out of LA

Posted Jul 29, 2014
Pros: Good buffet breakfast
Lovely hotel, nice kitchen area, comfy beds. Clean (you have to ask for the beds to be made up at weekends). We were originally given a room overlooking the pool but asked to change as it really was quite noisy. Breakfast was good in nice seating area. The only trouble was it was a bit too far out of LA
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Clean Convenient Hotel in the San Fernando Valley

Posted Jul 28, 2014
Pros: The pool and spa are very clean.
Location: The Reagan Library, CSUN, shopping in the San Fernando Valley are all within a comfortable driving range.
The staff is exceptional, loved having breakfast every morning. The pool and spa are very clean. Highly recommended for families, for those visiting CSUN.
2 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel

Posted Jul 14, 2014
Pool lounger chairs need to be replaced. Hida-couch was very uncomfortable. Ran out of food most mornings and some did not look appetizing. Overall it was an okay experience
3 out of 5
by A verified traveler from nj

Posted Jul 12, 2014
Food was subpar. Room was not fully cleaned. Overall an ok stay. Alittle overpriced for the room
1 out of 5
by A verified traveler

Posted Jun 22, 2014
Pros: Nothing
Cons: Everything from room comfort to breakfast.
Terrible. Too noisy. Did not like anything about the hotel.
4 out of 5
Recommended
for Everyone
by Senior Traveler from Binghamton, NY

Good value for room price

Posted May 31, 2014
Pros: The staff and the facilities.
Cons: The sofa bed was very uncomfortable. We simply slept on top.
Location: Some small restaurants and mini-marts near by. The facility is on a residential street, just off a busy intersection.
Our stay was much as advertised and seen on online photos. Breakfast was ample. One bonus: a free evening buffet Tues-Thurs, with wine and beer on tap. Yummy! Disappointment: the pool was being serviced and so was unavailable for the whole time during our stay. The staff, without exception, were kind, thoughtful, going the extra mile to make our stay comfortable.
Comment from Hotel Management
Jun 26, 2014 by Jennifer, Hotel Management
Hi Senior Traveler, Thank you for sharing your review! We are glad you enjoyed the breakfast and social reception. I have also shared with our staff your kind comments about the service. Regarding the pool closure, we are truly sorry that this caused inconvenience during your stay and we hope we have the opportunity to welcome you back again in the future. Thank you again for taking the time to give your feedback. Sincerely, Jennifer E - Operations Manager
4 out of 5
Recommended
for Families
by Rajesh from Sunnyvale, CA

Comfortable and Nice Kitchen

Posted May 31, 2014
We stayed there for a night with comfort and the kitchen all the pots n pans to cook a good meal. Overall it was a pleasant night. My only non-comfort was that the sofa bed was very low quality and could feel the sqeeking.
5 out of 5
Recommended
for Everyone
by biscuit from burbank

Nice, cozy, pet-friendly hotel

Posted May 23, 2014
The room was spacious and clean and the staff was friendly. The grounds were very well-kept. Our only issue was that they asked for our dog's vaccination papers. We didn't have them with us. It says on their website it is required but nowhere on Expedia does it say it. So be forewarned. And also we wanted to stay longer but it was all booked up. This place is very popular and I can see why!
Comment from Hotel Management
May 29, 2014 by Jennifer, Hotel Management
Hi biscuit, Thank you for taking the time to share your kind comments about our staff and suites. We are sorry that you were unable to extend your stay and hope we have the opportunity to welcome you and your dog back in the near future! Kind regards, Jennifer E - Operations Manager
4 out of 5
Recommended
for Everyone
by susan from Northern California

Nice hotel

Posted May 19, 2014
Pros: Very clean and plenty of room
Location: Location was the only down side to the stay. The hotel is just right in the neighborhood. Nearby is a Del Taco, gas stations and small strip malls.
Overall the hotel was very nice. No real problems to report.
Comment from Hotel Management
May 29, 2014 by Jennifer, Hotel Management
Hi Susan, Thank you for taking the time to share your feedback. We hope to see you again! Kind regards, Jennifer E - Operations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Just ok

Posted May 8, 2014
Suites are small but clean. Pool and jacuzzi are ok. Breakfast was ok. Barbecues need cleaning.
Comment from Hotel Management
May 29, 2014 by Jennifer, Hotel Management
Hello, Thank you very much for taking the time to share your feedback. We truly appreciate your comments as it helps us to continually monitor and improve our services. We hope we will have the opportunity to welcome you back to the hotel again in the future. Sincerely, Jennifer E - Operations Manager