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Reviews of Super 8 by Wyndham Canoga Park

2 out of 5
Super 8 by Wyndham Canoga Park
7631 Topanga Canyon Blvd, Canoga Park, CA

Reviews

7.2

Good

Rating 10 - Excellent. 72 out of 329 reviews" "
Rating 8 - Good. 133 out of 329 reviews" "
Rating 6 - Okay. 66 out of 329 reviews" "
Rating 4 - Poor. 35 out of 329 reviews" "
Rating 2 - Terrible. 23 out of 329 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 3 nights in Mar 2020
Response from Armando Contreras on Mar 19, 2020
Thank you for staying here with us. We appreciate your feedback and we are sadden to read your disappointing stay. Hope you give us a second chance and back with us.

10/10 Excellent

Michael

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Diligence
Hotels need detailed cleaning. ceiling was not clean nor was the mirror. In a Corona filled time. Extra effort. Recommended.
Stayed 1 night in Mar 2020
Response from Armando Contreras on Mar 16, 2020
Thank you for staying here with us. We appreciate your feedback.

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ask one night for toilet paper and someone talking too loud outside and nothing was done. No toilet paper no quietness.
Stayed 6 nights in Mar 2020
Response from Armando Contreras on Mar 14, 2020
Thank you for staying here with us. We highly appreciate your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Armando Contreras on Mar 14, 2020
Thank you for staying here with us. We appreciate your feedback.

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2020
Response from Armando Contreras on Mar 14, 2020
Thank you for staying here with us. We appreciate your feedback.

6/10 Okay

Abdul

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
First time in Canoga Park
First time ever, but not so good, there was no hot water in the sinks, only in the shower, wooden floors were not too appealing (Carpet would have been better). The staff was great and the front desk, but the room was too noisy, it felt like there was no insulation and stair case outside was too loud and every step outside could be felt and heard inside the room. May the location of the Room # 116 was not the best. We came from San Jose, and had a one night stay at super 8, we will be coming to Canoga Park regularly for the rest of the year due to an event.
Stayed 1 night in Mar 2020
Response from Armando Contreras on Mar 10, 2020
Thank you for staying here with us. We appreciate your feedback and we'll like to extend our apologizes to you for any inconvenience you encounter during your stay here with us. We hope you give us a second chance to show you we value our guest's stay and we will have no problem fixing any disturbance being caused during a next stay. Thank you

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2020
Response from Armando Contreras on Mar 3, 2020
Thank you for staying here with us. We appreciate your feedback . Hope to see you again in the near future!

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 5 nights in Feb 2020
Response from Armando Contreras on Mar 2, 2020
Thank you for staying here with us. We appreciate your feedback. Hope to see you in the near future.

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2020
Response from Armando Contreras on Mar 2, 2020
Thank you for staying here with us. We apologizes your stay was not as expected. We hope you give us a second chance to show you we value our guest and their stay.

6/10 Okay

Mirella

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
The most uncomfortable check in I have ever experienced. The gentleman checking us in would have rather have been anywhere else but there. After that it was a decent stay. Nice clean rooms.
Stayed 1 night in Feb 2020
Response from Armando Contreras on Feb 27, 2020
Thank for staying here with us. We apologizes your stay was not as expected. I'll share your comments with our staff. We hope you give us a second chance and see you soon in the near future

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El colchon era un poco incomodo,lo demas todo muy bien.
Stayed 1 night in Feb 2020
Response from Armando Contreras on Feb 23, 2020
Thank you for staying here with us. We appreciate your feedback.Hope to see you back soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Armando Contreras on Feb 3, 2020
Thank you for staying here with us. We appreciate the feedback hope to see you in the near future!

8/10 Good

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
Loved everything except the shower problem. the water kept leaking even after I close the curtains.
Stayed 1 night in Jan 2020
Response from Armando Contreras on Feb 19, 2020
Thank you for staying here with us. We appreciate your feedback. I'll share your concerns with our staff.

2/10 Terrible

Constantino

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need to give me more vouchers
Crazy people, poison gas in the rooms, the crazy people waiting for me to leave when I was attacked with poison gas to access original federal court documents in my room expected me to probably die, I survived but left with extreme chest pain and back pain, still suffering!
Stayed 1 night in Jan 2020
Response from Armando Contreras on Feb 3, 2020
We apologizes your stay here was not as expected. We appreciate the feedback to move forward with our hotel services.

4/10 Poor

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look elsewhere
First of all, we knew this wasn't going to be a "nice" hotel despite to price point (I guess that's LA on a Saturday night). There aren't a lot of economy choices in the area and we literally needed a place to crash after a nearby show so we went for it. Overall it was a crappy decision. The bed had a blanket with awful stains between 2 scratch sheets - that's it. The desk guy was so rude I didn't even try to get additional bedding late at night so we slept with no blanket. Again - didn't expect the Ritz, just a basic level of service and cleanliness at the price point. It was one of those "at least the car didn't get broken into" choices. If you have the option, look elsewhere.
Stayed 1 night in Jan 2020
Response from Armando Contreras on Jan 31, 2020
It's disappointing to read that your stay was not as expected. I'll make sure to tell cleaning staff to inspect the rooms before renting.

8/10 Good

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Armando Contreras on Jan 31, 2020
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Sherrie, Canoga park . CA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff and very helpful and I would recommend them
Stayed 1 night in Jan 2020
Response from Armando Contreras on Jan 31, 2020
We appreciate your kinds words. I'll share your comments with my whole staff.

2/10 Terrible

Sandra, Los Angeles

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended Overpriced! The room smelt bad.breakfast was bagels and bread in the fron foyer! The shower clogged up the bath tub - yuk! When we arrived the host was creepy and unwelcoming.
Stayed 1 night in Jan 2020
Response from Armando Contreras on Jan 31, 2020
We apologizes your stay her with us was not as expected. I'll share your comments with maintenance crew.

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from Armando Contreras on Jan 21, 2020
Thank you for staying here with us. We appreciate your feedback hope to see you back soon!

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service! Nice non smoking two queen beds and big. Need new tub
Stayed 2 nights in Jan 2020
Response from Armando Contreras on Jan 21, 2020
We appreciate you taking some time out of your busy schedule and leaving us a review. We hope to see you back soon!

4/10 Poor

Donald

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
no hot water. closet door of track an broken. Shower handles loose and needed to be tightened. outside premises had trash on grounds. Breakfast area much to small, could be a better selection of food.
Stayed 4 nights in Jan 2020
Response from Armando Contreras on Jan 12, 2020
We apologizes your stay here with us was not as you expected. I'll share your comments with our maintenance crew and advise them to inspect all rooms before renting to our guests.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This place had a lack of hot water. The room was nice & clean with flooring instead of carpet, which I enjoyed. However.. I like HOT showers & didnt get one until the 3rd night! Tried a change of rooms but 2 others had the same issue, so not an isolated problem. Suspect new owners are trying to operate on the cheap, they need to fix this quick or you should stop listing them for bookings altogether.
Stayed 4 nights in Dec 2019
Response from Armando Contreras on Jan 12, 2020
We are completely sorry for this inconvenience you had to experience here at our hotel. Unfortunately someone broke several of our pipes which cause this. The issue has been fixed. We hope you give us a second chance and try our hotel once again. Once again we are truly sorry for this. And we can assure you we will be monitoring our hotel to make sure this does not happen again.

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Armando Contreras on Jan 12, 2020
We are sadden to hear you ratings about our hotel. Please feel free to email management with some of the issues. This will help improve our hotel to keep providing our guest an enjoyable stays.

4/10 Poor

Mary, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel had no hot water! We could not shower in the morning which is unacceptable!
Stayed 1 night in Dec 2019
Response from Armando Contreras on Jan 12, 2020
We apologize for the huge inconvenience you had to experience here at our hotel. Unfortunately someone broke several of our pipes which cause this. I do want to let you know we did fix this issue and it has been solved. We hope you give us a second chance and try our hotel once again. Once again we are truly sorry for this.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Armando Contreras on Dec 10, 2019
We appreciate your feedback. We hope to see back soon!

2/10 Terrible

Farhood

Stayed 1 night in Nov 2019
Response from Armando Contreras on Feb 27, 2020
Thank you for staying here with us.We appreciate the feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Armando Contreras on Nov 13, 2019
Thank you for staying here with us. We hope to see back soon!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean n comfortable. Staff was very nice and friendly.
Stayed 1 night in Oct 2019
Response from Armando Contreras on Oct 29, 2019
Thank you for staying here with us. We are under new management and we appreciate you taking some time out of your busy schedule to leave us a review. We hope to see you back soon!

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Barry Deshnad on Oct 23, 2019
Dear Rose, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jack

Stayed 1 night in Sep 2019
Response from Armando Contreras on Feb 27, 2020
Thank you staying here with us. We appreciate the feedback.

8/10 Good

Ayo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Barry Deshnad on Oct 23, 2019
Dear Ayo, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay and great sushi place next door!
Stayed 1 night in Sep 2019
Response from Barry Deshnad on Oct 23, 2019
Dear Imelda, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Barry Deshnad on Oct 23, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
We were just staying for one night, but it did the job! The bed was super comfortable. As were the pillows. Bathroom was clean. The room was huge! I’d stay again!
Stayed 1 night in Aug 2019
Response from Barry Deshnad on Oct 23, 2019
Dear Vanessa, Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Pot smoke was billowing in through the AC in the middle of the night from outside.
Stayed 1 night in Aug 2019

4/10 Poor

Natalia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Decent no frills motel for the price
Decent no frills motel. Affordable. Clean. Comfy beds and bedding. Spacious room. Tile flooring throughout. Older style motel AC ... the temps were in the 90s during our 3-day stay, and the AC could not cool the room down until night. They should not advertise as a free breakfast, as there was only coffee. There was never any actual food there when we went. It seemed like there were always problems at the front office ... the manager was often yelling at someone. We came for vacation... it’s not very welcoming and comforting to hear yelling and arguments in the front office. Places to eat within walking distance are limited to a sushi bar next door. Nothing in walking distance for breakfast.
Stayed 3 nights in Aug 2019

8/10 Good

Leonard, Bakersfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. It wasn't difficult to get to. It was nice and quiet, and the beds were really comfy. I'd definitely stay here again.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable Price for a Nice Room
Pretty nice for a low end motel - Wyndham does a good job.
Stayed 4 nights in Jul 2019

8/10 Good

M, Orange County

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just walking into the office, it was very clean. Our room was exceptionally clean. Nothing fancy at all, but a fairly big room, super clean floors and toilet, etc. Had a small fridge and a coffee maker which we used, and one of the cleaning ladies gladly gave me extra coffee packets. Parts of Canoga Park and Reseda (where we were going to a party) can be kind of sketchy. Although where the Super 8 in Canoga Park isn't the high end of town by any means, there was no call to feel unsafe whatsoever. Unless we were to go to Woodland Hills and pay way more for a room, from all that we checked out, this was by far the best. I'd highly recommend it if you're not a fancy person. As said, very clean and everyone was very nice and accommodating. We'll go back the next time our friend in Reseda has a party.
Stayed 1 night in Jul 2019

6/10 Okay

Kimberly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The owner is the rudest person i have ever encountered. You book online it advises there may be a $50 deposit i get to the venue to check in and the owner wants a $250 deposit. After a few words he lowered it, upon checking out i signed the log to get my deposit back and found that he seems to be profiling people of color and charging all different deposit rates. The room was nice and clean but i not return due to the pure rudeness of the owner.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
Like early check in. Dislike ac sucks and room was kinda dirty
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Not a good experience.
Floors and bath room were dirty. Breakfast is just namesake.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
I ordered a room with two beds but when I got there I got a room with one bed. If I would pay $30 a night extra I could have the room with two bed. When online it showed the same cost.
Stayed 3 nights in Jun 2019

2/10 Terrible

Mr.

Disliked: Cleanliness, staff & service, property conditions & facilities
Old property. Very dirty. We expected better service since this is a Wyndham corporation property. Could have stayed at Hilton for same price.
Stayed 2 nights in Jun 2019

6/10 Okay

Mike

Traveled with partner
Liked: Cleanliness, staff & service
It was OK. The motel clearly has been there for many years, but the facility was clean and has been maintained. Not as modern or up to date as similar motels that I have stayed in. However, I liked that it didn't have carpeting on the floors.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2019

2/10 Terrible

Edward

Liked: Cleanliness
Disliked: Staff & service
Mehhh
Main desk person was rude never really cared about our stay
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Stayed 7 nights in May 2019