Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Receptionist was very personable, the room was quiet (even though it was street side), clean, air conditioner worked great (even though it wasn't on in the room when we arrived, it cooled down quickly). Fortunate to park on the street to avoid paying for parking (great benefit if you arrive late on Saturday, Sunday's are free, no need to feed the meter).
3 out of 5
Recommended
for Everyone
by A verified traveler from seattle wa

Fine but not fancy

Posted Jul 27, 2014
This hotel is fine but several things were in disrepair. The staff was nice and room was comfortable. Things we noticed were that the draw pull on the chest was hanging loose and had gouged a circle in the wood so not a recent break. The patio door handle was broken on the outside and the neighbor's awning was falling. All of these things were relatively immaterial to our comfort, but give an air of not being kept up because none are hard to fix.
1 out of 5
by A verified traveler

Terrible hotel

Posted Jul 22, 2014
Will never ever go back it was the worst service I've ever had
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
The front desk girls where on the phone when I got their and waited to be help they could not stop to let me know they would be with in a few minutes morning staff was much faster
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Loved this hotel only 3 blocks from Universal.

Posted Jul 21, 2014
Pros: How close it was to everything.
Location: Universal only 3 blocks away. Walgreens and gas stations only a block away. Freeway entrance north bound and south bound located half a block from Hot
Front desk was very friendly & clear on directions.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel close to universal!

Posted Jul 18, 2014
was a nice stay, perfect to get to universal studios from. the parking was expensive in the hotel but same as everywhere else and was safe. hotel staff friendly. Rooms really comfy and looked modern, swimming pool was in car park though a bit strange.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jul 13, 2014
Overall it was a very nice hotel. Friendly staff and good bar. Parking is a little expensive but it is LA. Only down side to our room was that we found a crumbled up tissue on the night stand. Other than that the room was nice.
3 out of 5
by A verified traveler from California

Not what I was told 😮

Posted Jul 9, 2014
Was told the room would sleep 2 adults and 1 child when we booked , not the case after check in. One king bed an arm chair and a bench where the only places to sit. We all had to watch 1 broken TV from the bed. I had to put something between the wall and the TV to prop the screen up so we could see the picture.They also charge you For parking each night you stay. Night staff is very helpful, day not so much.
1 out of 5
by A verified traveler

Should be considered a 1 star

Posted Jul 4, 2014
Pros: Nothing
Cons: Everything
Location: Universal studios
One star for location which is less than 1 mile to the tram that takes you to universal studios. Room was small, dull, beds were ok, but definitely not worth the $240 for one nite, Parkin $17.00 per nite, no breakfast, just terrible, area full of homeless and druggies. I wouldn't pay more than $40 per nite for a room like this!
3 out of 5
Recommended
for Everyone
by A verified traveler from CA

Good place but needs improvement.

Posted Jul 4, 2014
We had a good stay at this hotel. Few things that didn't work was the price for parking considering the room was so pricey. The place was a lot older than we expected. The decor and design was great but the room we had was showing it's age due to rusty shower drain. Expected more considering we paid a lot to stay here. Perfect location for universal studious and west hollywood area. Staff was very friendly and helpful.