Ratings based on 89 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
for Personal Eventby Donna from Arizona
Best Birthday Ever!!!!!Posted Jul 11, 2013 on Hotels.com
I'm not sure words can discribe our experience staying at the Beverly Hills. From the moment we checked in and was escorted to our room to the time we recevied our car to leave I felt like we were the stars. My husband took me to the "Pink Palace: for my birthday. When we got to the room I was treated to a beautiful chocolate cake (which I would love to get the recipe for) - what a treat! We also went out to dinner and used the car service to drive us to Rodeo Drive. The driver Jack could not have been nicer and knew where to drop us off and pick us up. We really appreciated his service. From the turn down service to the treatment we received at the pool, there are not words to discribe the way they make you feel. Even wtih the construction going on by the pool for the cafe we really didn't notice it. This was a big treat for us to stay here and we have memories that will last forever. Thank you Pink Palace for all the little things you do to make our stay memorable.
Recommendedby On Vacation from From Boston, MA
The Best Service AnywherePosted Jul 8, 2013 on Hotels.com
The hotel staff provides top quality, personalized service during every single transaction and interaction. It feels as if each member of the team loves working there and wants you to love it as much as they do. We met many employees who were there for 10+ years. It's great to see that some businesses such as this hotel really take good care of their employees. They must, because in turn, it feels as if the employees want you to love every single thing about your stay. It's feels so genuine. It feels as if the whole staff just wants you to be happy and to enjoy a place they love. The food is pricey but so fresh and beautifully presented and the service is top notch. The exercise room is small but well equipped. The hotel rooms are spotless, with every amenity you could possibly want. Everything is extremely fresh, clean, beautiful and comfortable with nothing left to be desired. The local car service is a great bonus. It's red carpet treatment from the moment you pull up in the driveway. I wish it was like this everywhere but that's what makes the Beverly Hills Hotel so special. I want to go back!
for Couplesby Nathalie from Toronto, ON, Canada
Great ExperiencePosted Jul 3, 2013
Pros: The access to the courtesy car to go for dinner at night. Very quiet. Good breakfast at the coffee bar!
Location: Located right in the heart of Beverly Hills. Easy access to Rodeo drive and very good restaurants.
What a great stay! Staff very attentive and nice. We really enjoyed the courtesy car service that will bring you and pick you back up from any location in a 3 miles radius. The room was quiet and spacious. The personal was friendly and courteous. Ideal place for a long weekend romantic getaway or with family. The hotel has a great pool and good restaurants. We particularely enjoyed the Breakfast bar located in the basement level. Great gym and facilities.
for Everyoneby Paul from kansas city
It doesn't get any better than the BHHPosted Jun 22, 2013
It doesn't get any better than the BHH, truly . The staff, food, room and grounds are 5 stars, period.
Recommendedby Michael from NYC
ConstructionPosted Jun 8, 2013 on Hotels.com
Service is impeccable. Best in LA. The construction at the Hotel just made for a horrible stay. very noisy. No use of the pool. I would have been better off at thevMontage
Recommendedby A verified traveler from Singapore
Excellent with a capital "E"Posted Jun 7, 2013 on Hotels.com
I am fortunate to stay in many of the finest hotels and resorts in the world. This hotel should be a role model for every global 5-Star urban hotel, staff training, comfort, location are fabulous, and a true home away from home.
for Couplesby A verified traveler
ClassyPosted Jun 7, 2013
Cons: No self parking available
The staff at The Beverly Hills Hotel " Gets It" Great attention to detail.
for Business Travelersby Shane from NZ
PerfectPosted Jun 5, 2013 on Hotels.com
Simply the best hotel in the world!
Recommendedby David from Livermore, Ca
Great stayPosted Jun 2, 2013 on Hotels.com
This was an amazing stay. The staff was outstanding and tended to all our needs efficiently and with a smile. The room & property was very clean and the maids, room service, parking attendants & pool crew were exceptional. We used the concierge desk everyday for our dinner reservations and they extremely helpful. We will definitely be back.
for Everyoneby Andy from Canada
Worth every pennyPosted May 29, 2013
There's nothing bad to say about this place. The staff is fantastic, the amenities are fantastic, the bungalow we stayed in was great...the list goes on and on. It's worth every penny.