Ratings based on 5,803 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
78% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Convenient and easy to access Friendly and knowledgable staff
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane, Australia

Great location but noisy

Posted Mar 3, 2015
Pros: Location and quality of hotel
Cons: noise reduction with double glazed windows.
Location: LAX
Nice room and fantastic location to airport for early departure but it was still noisy hearing flights to early in the AM. For the price still a great option
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Indianapolis, IN

Good for a short stay

Posted Mar 2, 2015
Pros: Very conveniently close.
Cons: Room needed more outlets. With today's technology-dependent people, we need to make sure ALL of our equipment is charged.
Very convenient for a short stay. Room was just the right size - not overly spacious but not so small that I felt like I couldn't move around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted Mar 2, 2015
Close to the airport and curteous people. Free shuttle to/airport
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

A great place to sleep and stay

Posted Mar 1, 2015
Pros: Roomy and very quite and very cost effecent
Cons: Notice that I could have been picked up at the air port with there free shuttle would have been nice but I did need some exercise after a 12 hr flight
Location: Near the airport a 15 minute walk
Really enjoyed the close relatationship to the Airport, extra quite at night and very peaceful. It was just a one night stop over and a great place for it. I would do it in a flash again any time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Closest to Airport

Posted Feb 28, 2015
Pros: convenient to the airport
Excellent shuttle service for our two overnight connections in 10 days. Very pleasant staff, timely wake up calls. An overall clean and comfortable room. On the first stay our morning room service order was never picked up. On the second stay the cleaning staff never took out the old coffee filter in the coffee pot and the room did not have any soap in the bathroom (this was quickly rectified). We did eat in the café in the lobby and the food and drink were fine.
2 out of 5
by A verified traveler

Jekyl & Hyde

Posted Feb 27, 2015
Cons: Needs refurbish.
Excellent linens and service (when present), but otherwise kinda icky. Valet and bell staff at arrival where excellent, waited at counter in morning to checkout and finally just tossed keycard over counter and went to waiting car. Had to bang on wall/connecting door about 12:30am, as there was a loud group in next room but they quieted. Hotel is a bit dingy but the sheets and towels were bright white and soft.
2 out of 5
by A verified travelerfrom Philly

In transition.

Posted Feb 26, 2015
Pros: people
Cons: all
Location: n/a
Hotel is in transition from? to a Hyatt... The staff means well but cannot overcome some physical challenges and needed updates. Surprising also if booked on Expedia Hyatt does not give nights or points credit to Hyatt Passport.
2 out of 5
by A verified travelerfrom NY

Posted Feb 25, 2015
Cons: Everything!
Check in was fine and when the clerk said "I'm going to give you a nice quiet room" I didn't think it was going to be all the way down a well-worn carpet. The ice machine was out of order on our floor and the one below. the TV had a mind of it's own and made strange noises while the picture was scattered. I believe I left my car keys in my hotel room and have called three times, left my info and my phone in NY and have heard nothing. The room itself is worn and not something that I would return to!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Close to the airport.

Posted Feb 25, 2015
We had no problems and the convenience to the airport was our main goal.