Ratings based on 993 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Dated pretentious hotel close to beach

Posted Jul 29, 2015
Pros: Prime location, professional staff.
Cons: Overpriced even by Santa Monica standards. Public rooms are tasteless and shopworn.
Location: Prime location on the ocean and near bars, restaurants, shopping of Santa Monica.
When I arrived at 4:30 PM my room, supposedly available at least from 3:00 on, was not ready. This was a problem because I was just in from a long flight and needed to rest and clean up for a dressy early evening party. Staff were very nice but overwhelmed by other stressed-out guests with similar problems. I had a long wait in the lounge but was finally upgraded to a room that seemed recently renovated.
1 out of 5
by A verified traveler

Terrible staff

Posted Jul 13, 2015
Woken up from my sleep and asked several times to stop slamming room door and threatened to be kicked out when it was not me. valet lost my car and had me wait for over 45 minutes
2 out of 5
by A verified traveler from nice

Tres bruyant

Posted Jul 11, 2015
Pros: Tres bien situé
Cons: Beaucoup
Location: Le quartier est très animé
Décevant pour ce prix la. Chambres tres bruyantes et literie de mauvaise qualité
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2015
Great location Ocean view is a little noisy with the street noise and the club below As with most hotels lately, too little light in the room
Comment from Hotel Management
Jul 17, 2015 by Stephanie, Hotel Management
Good afternoon, Thank you so much your posting! I am glad you like the Ocean View, though apologize for the noise from The Bungalow! Please feel free to request a north-facing room to ensure you are on the other side of the building! Looking forward to your next trip! Best, Stephanie Berman Guest Services Manager
Comment from Hotel Management
Jul 17, 2015 by Stephanie, Hotel Management
Good afternoon, Thank you so much your posting! I am glad you like the Ocean View, though apologize for the noise from The Bungalow! Please feel free to request a north-facing room to ensure you are on the other side of the building! Looking forward to your next trip! Best, Stephanie Berman Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Palo Alto

Good but old.

Posted Jul 5, 2015
The hotel was just ok for a fairmont. Their hotels are older and the room we stayed at was in the older wing. It was $500+/night and it wasn't worth it. The staff was pretty incredible though but was disappointed with the room for sure, though it was clean, it reminded you of an old folk's home.
Comment from Hotel Management
Jul 17, 2015 by Stephanie, Hotel Management
Fin's Mom, Thank you so much for taking the time to post, and staying with us! My apologies that you felt the room was reminiscent of an "old folk's home." Next time you visit Santa Monica, please look into our newly renovated Bungalows, or any rooms in our Ocean Tower-- these have a fresher take and have been recently renovated with a more modern twist! Best, Stephanie Berman Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
Very nice hotel. Great location. Great staff.
Comment from Hotel Management
Jul 17, 2015 by Stephanie, Hotel Management
Good afternoon, Thanks so much for your post! I look forward to your next return to the Miramar! Best, Stephanie Berman Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Great hotel

Posted Jul 1, 2015
The room was clean and nice.we had a great time.The Fig restaurant inside the hotel had a yummi food
Comment from Hotel Management
Jul 17, 2015 by Stephanie, Hotel Management
los angeles, Thank you for much for your post! I am so glad to hear you enjoyed your stay! I too love the food at Fig! Breakfast is my favorite! Looking forward to your next visit! Best, Stephanie Berman Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from nyc

Great Location

Posted Jun 28, 2015
Pros: Everything was great.
Cons: Air conditioning needs to checked for proper working order more frequently
Location: Great location, farmers market, the pier, restaurants
This was absolutely a beautiful hotel, the staff was very professional and helpful. The rooms and food were superb. Highly recommend this hotel.
Comment from Hotel Management
Jul 17, 2015 by Stephanie, Hotel Management
Stephanie, Thank you so much for taking the time to post! I am so glad to see that you enjoyed your stay, and thank you for the kind words about our staff! Looking forward to your next visit! Best, Stephanie Berman Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from los Angeles

Great Father 's Day weekend

Posted Jun 23, 2015
Wonderful staycation for me and my family, residents of L.A. Saturday night, we walked to P.F. Changs after a swim. Father's Day, we had breakfast in the room while watching the beach and pier. We had lunch and a long swim before heading back home. Everything relaxing and perfect.
Comment from Hotel Management
Jul 17, 2015 by Stephanie, Hotel Management
Jim, Thank you so much for your post and great review! I am glad you were able to enjoy your Father's Day with us, and explore the area around us. Our location is prime for taking the day in Santa Monica! Looking forward to your next visit, Best, Stephanie Berman Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Historic Santa Monica location

Posted Jun 22, 2015
Fantastic location. Excellent staff. Quite bustling, so if looking for a more intimate experience this is not your place. The history of the property and its location make it a fun and convenient stay.
Comment from Hotel Management
Jul 18, 2015 by Stephanie, Hotel Management
Good afternoon, Thank you so much for your post! I am so glad you enjoyed your stay, and thank you for the kind words about our staff. It is true-- our location is top notch! Looking forward to your next visit! Best, Stephanie Berman Guest Services Manager