Ratings based on 1,394 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Noise coming from 101 was very loud and made it impossible to enjoy the room with the slider open. Made the deck unusable. Liked the quaintness of the property. The bar staff failed to disclose that a gratuity was included in the price even when a 20% tip in cash was given.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Nice hotel close to Universal Studios

Posted Apr 16, 2015
Pros: Friendly staff
Cons: Dinner food
Location: Close to shops and universal studios
Nice hotel internet didn't work properly and not much choice in dinner menu had lower floor room so felt like we were underground.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2015
Great breakfast. Friendly staff. Nice smaller hotel.
4 out of 5
Recommended
for Families
by A verified travelerfrom Waterford

good location

Posted Apr 14, 2015
Pros: Low rise, good location
Location: Universal studios.
location of hotel is good. It is close to Universal Studios and the shuttle bus was handy. Restaurant was good and reasonable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Very nice boutique hotel

Posted Apr 13, 2015
Lovely hotel in a nice neighborhood. Basics are within walking distance - drugstore and groceries. Easy access, close to 101 but quiet. Rooms are modern and clean. Staff was very helpful.
2 out of 5
by A verified travelerfrom seattle

Great expectations, disappointing results.

Posted Apr 11, 2015
Pros: Staff was friendly.
Cons: Free wifi was not as advertised. No fan in the bathroom.
Very poor wi fi/Internet. Booked room here because of free wifi but not working well at all, despite my call to Front Desk who said Engineer will check router. Had to spend more time at Starbucks for Internet access. Room was on first floor with level view of parking lot. Probably as a result of booking through Expedia and getting the 'no cancellation' rooms. As a result, we had many gnats flying in room - had to kill six of them.
4 out of 5
Recommended
for Everyone
by A verified traveler

LA experience

Posted Apr 11, 2015
Pros: Style, location, free shuttle to sights
Cons: How about something included in the price of the hotel? Maybe continental breakfast or parking? Such a drag to have spend $ overtime you turn around.
Location: Biggest problem for us, being charged for parking plus the additional tax added to this amount was not a pleasant surprise. $22 per day + $2.40! ;-(
Nice to not be in the hubbub of LA proper, but still able to get where we wanted without alot of hassle; relatively speaking of course, after all it is LA!
3 out of 5
by A verified travelerfrom Cheyenne, WY

Not impressive, at all.

Posted Apr 11, 2015
Ants in the room. Breakfast buffet was the same exact thing every single day we were there. Staff polices the hot tub to keep kids out of there. So, not very family friendly. Hotel store very limited. Overall, way overpriced for what they offered.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent family hotel

Posted Apr 11, 2015
We loved this hotel, especially our family room which had a little section of the room with bunk beds for the kids (with their own tv!). Facilities great, lovely pool area and lovely touch with the kids movies by the pool in the evening. Great free bus to universal as well. Only 10 mins into Central Hollywood for sightseeing. Would highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent modern hotel nearby Universal Studio

Posted Apr 11, 2015
overall, im fully satisfied with this hotel. outlooking, room and all facilities were modernand very clean. however, breakfast is not included and it was a little bit expensive(buffet for $20 including servise fee). at first, I thought it wasn't convenient to get to downtown and other attractions, but there is hotel suttle that run to metro station.whenever i ask to any staff, they were really kind. most of staffs looked enjoy working there with all guest. actually the fee including breakfast was little bit expensive for me, but i would like to choose this hotel if i have chance to stay in LA.