Ratings based on 1,529 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted May 23, 2015
Pool was great and bar too Breakfast not good and pricey Dinner was excellent
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2015
Pros: Convenience of location. Shuttle to Universal Studios. Room very comfortable. Breakfast was nice but too costly.
Cons: Change flashing red light to green; fan in bathroom; free parking since already paying high rate to stay; totally free Wi-Fi.
Had a very enjoyable and comfortable time at hotel. Was sadden to see a special rate through Groupon after I had booked room and hotel was unable to give a small break on price. Location was convenient to CBS Studios since attended a taping of The Talk and Universal Studios.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City

Mommy Daughter Vacay!

Posted May 22, 2015
Besides Expedia making booking soooo easy with my flight, shuttle, hotel, & park tickets, this was a GREAT experience! Everything was so smooth; safe flights with Jet Blue, nice ride to & from the hotel, the staff at the Garland were sooo welcoming, the free shuttle to Universal Studios was Amazing. I wish we could have enjoyed the pool at the Garland though; the weather was kind of sucky. I cannot wait to stay there again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Nice hotel a little out of the way

Posted May 21, 2015
Hotel was very nice, staff was very helpful. There was a free shuttle available to Universal Studios which was a great help. They were refurbishing the dining room so limited menu. I would defiantly recommend this hotel for value for money
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Pros: Location, customer service
Cons: Block noise from the corridor outside rooms
Location: Great for Universal Studio and Metro station, free shuttle to both a bonus.
Great service, staff were very helpful and informative.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Definitely coming back!

Posted May 21, 2015
Me and my girlfriend had an amazing and comfy time at the Garland Highly recommend to everyone to check-in
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
We choosed the room which has two queen size bedrooms in the Garland. The hotel has the free shutal bus to Universall studio. It is convinience to go there. I hope the hotel price can offer the free breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ontario, canada

Good experience

Posted May 18, 2015
Pros: Staff, cleanliness, new renovation, location
Cons: Nothing, as newly renovated
Location: In the suburbs but nice location with convenient small mall down the road. felt safe.
Positive. Room faced the highway but the noise did not bother us. Smoker next door did but staff dealt with him quickly.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom greendale wi.

hotel

Posted May 17, 2015
Pros: not to much
Cons: more things to do.
Location: not to much around
hotel was not finish and there was nothing to do in it
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Excellent service!

Posted May 14, 2015
Pros: Staff, location and atmosphere. Bath products super +++ Loved that they are thoughtful to the environment as well.
Cons: Acoustics of adjoining rooms. Expand shuttle service to the include the strip.
Location: Universal, Warner Brothers Studio Tour, metro & Hollywood Blvd for tours.
I loved the Garland. Staff were extremely helpful, friendly and courteous. They went the extra mile on all requests and when we had a slight issue with our neighbors the issue was dealt with in minutes. Only thing I could find fault with was we shared an adjoining room with other guests we did not know and we could hear everything they did; yawn, sneeze... Unless an adjoining room is required I would suggest asking up front to not have this type of room. Lather shower products are amazing and I had to buy some to bring home with me!! Beds and pillows were comfy too! Close to Universal and Warner Brothers Studio. $20 taxi ride to "The Hollywood Blvd Strip" which was pretty much the hub for tours. Loved the Garland and L.A. - would definitely stay here again.