Sheryl, we regret to hear about the issue you experienced with the air conditioning. Your comfort is our top priority and we assure you this is not the norm. If a similar issue arises on any future stays, we encourage engaging with our dedicated team members so we can help improve the situation right away. We hope to better serve you in the future.

Dennis, thank you for the 5-star review. We're thrilled to hear that you had a delightful stay at Mosaic Hotel. We understand your thoughts on the parking fee. Our intent is to provide the best quality with all of our services, including secure parking. We are grateful for your understanding, and we look forward to your next visit.

Jennifer, your words are music to our ears! We're thrilled you adore the Mosaic Hotel and appreciated the warm hospitality of our team members, especially Renee. It's fantastic to hear that breakfast and mimosas added to your experience. We eagerly await your return for many more memorable stays.

Rebecca, it is unfortunate to hear about the disturbances you experienced during the night and your need for additional comfort that was not addressed promptly. Your concerns have been noted and will be used to ensure such instances are managed more efficiently in the future. It's pleasing, however, to hear that our location was convenient for your needs. We hope you'll give us a chance to provide better service in the future.

Lucy, thank you for taking the time to leave a review. We understand that the size of the room wasn't as spacious as you expected. We strive to maintain a variety of room layouts to cater to different needs, and this feedback proves valuable in future improvements. Thanks again for your comments.

Thank you for the excellent rating, Kristina!Our goal is to go above and beyond to ensure our guests have a memorable experience at Mosaic Hotel! We look forward to hosting you again soon.

Rhonda, it's wonderful to see your top score for Mosaic Hotel! We are glad to hear you had a great experience. Our team is always on hand to ensure your stay is memorable and we can't wait to welcome you back on your next visit.

Darren, it's disheartening to see that your experience didn't meet expectations. Rest assured, we're dedicated to continual improvement and your feedback is crucial in this process. We hope for the chance to exceed your expectations during a future stay.

Paul, we're delighted to hear you enjoyed your stay at Mosaic Hotel, especially our advantageous location, pristine premises, and approachable team members at the front desk. It's great to know that our well-prepared rooms and the value we offer met your expectations. We can't wait to serve you again in the future.

Jane, it's regrettable to hear that your stay fell short of expectations in terms of room size and cleanliness. We apologize for any inconvenience caused by noise and the view from your room. On a brighter note, it's good to hear you found our team members to be welcoming and helpful, and that you enjoyed our food as well as the lobby and pool area. Your feedback is crucial for our improvement and it will be shared with the relevant departments.

Ryan, we appreciate your kind feedback following your stay at Mosaic Hotel. It's always heartening to hear that our meticulous cleaning standards and comfortable accommodations met your expectations. Nonetheless, we have taken note of the noise disturbance you experienced for our ongoing efforts to enhance guest comfort. Additionally, we're delighted our team members were able to assist and make a positive impact during your stay. Looking forward to your return visit in the future.

Mark, thank you for your 5-star rating on Expedia of Mosaic Hotel. It appears you enjoyed your stay with us! We look forward to hosting you again in the future.

Thank you for the fantastic rating, Brendon!We strive to make all of our guests feel welcome and relaxed during their time at Mosaic Hotel! We can't wait to see you again soon.

Igor, thank you for your Expedia review. We're delighted to hear you had a pleasant experience at Mosaic Hotel. Your kind words are appreciated and we look forward to hosting you again in the future.

Rhonda, thank you for sharing your lovely feedback. We're thrilled to learn that your time at the Mosaic Hotel was well-spent and you appreciated our cleanliness, tranquility, and remarkable team members. It's also great to know that our location added convenience to your stay. We can't wait to welcome you back for another memorable experience!

Caryn, thank you for your feedback. We regret that the external room access did not meet your expectations and understand how important a quiet environment is for a restful stay. We value your experience and would appreciate the chance to improve your future visits. Please consider discussing your preferences with our dedicated team members at the front desk during your next stay so they can assist in ensuring your comfort.

Celeste, we appreciate your straightforward feedback, and regret that some aspects of your stay didn't meet your expectations. We're sorry for the lack of comfort you found in the room and also wish your dining expectations had been met. We understand your concerns about the towel distribution and will address it promptly. On a positive note, it's pleasing to hear complimentary words about our colleagues in housekeeping. Thank you for sharing your experience. We aspire to improve upon the areas you've mentioned for a better visit in the future.

We appreciate your lovely rating, Lily!The satisfaction of our guests is important to us so we can't wait to see you back again at Mosaic Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

Alex, thank you for your kind comments. Our Mosaic Hotel team is delighted to know you found them friendly and enjoyed the hotel's close proximity to shopping areas. We're looking forward to your next visit.

Philip, thank you for choosing Mosaic Hotel and taking the time to rate your stay. We're glad to see it was largely a positive experience. We would love to hear more about your stay when you get the chance. Looking forward to hosting you again in the future.

Richard, it's great to hear that you had an enjoyable stay at Mosaic Hotel. We agree, our boutique style does offer a unique charm to our guests' experiences. We hope to welcome you back again soon.

Thank you for providing feedback. We appreciate that you enjoyed your stay overall at Mosaic Hotel. However, we regret hearing about your bathroom inconvenience. Your experience has opened our eyes to possible improvements in providing adequate bathroom amenities for all our guests. Rest assured, your feedback has been duly noted and will be addressed accordingly. We hope to have the opportunity to provide you with a flawless stay in the future.

Antonio, it's disappointing to hear about the issues you encountered during your stay. All feedback is utilized to improve guest experiences, and it's clear that we did not meet your expectations. We regret that cleanliness and room conditions were a concern; these are usually areas where we excel. Similarly, we're sorry to hear about your frustration regarding the attention and response from our team members. Your remarks regarding water issues have also been noted and passed on to the relevant department. We constantly strive for excellence, and we believe every guest deserves a seamless stay. Despite your experience, we hope to have another opportunity to deliver a more satisfactory experience in the future.

Allison, we regret to hear about the insufficiency in towels and toiletries during your stay. High-quality service is our priority, so it's disappointing to learn we fell short. We are working to address your concerns to avoid a similar incident. Your feedback is essential to our commitment to continuous improvement, and we hope to exceed your expectations on your next visit.

Philip S, we appreciate your feedback and are glad to know that you found our location convenient. We're sorry to hear about any perceived shortcomings in our service and facilities. Our guest room design including the bathrooms tries to maximize functionality within the space. Lastly, we take your feedback about the reception seriously and will work towards improvements. We hope for a chance to better serve you again in the future.

Thank you for the 4-star rating, Andres!We are delighted to see that you had a wonderful time at Mosaic Hotel. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

Marshall, we're thrilled to hear your glowing remarks about the Mosaic Hotel. We take pride in our optimal location and it sounds like you took full advantage of it! It's fantastic to hear how you appreciated the assistance from Phillipa and Bob. Their dedication to guests' comfort is indeed impressive. Your commendation is a testament to our team members' commitment to delivering an unforgettable stay. Thanks a lot for your review. We hope to have the opportunity to serve you again on your next visit to Beverly Hills.

Kim, it's unfortunate to hear about the noise disturbance you experienced during your stay. Please accept our sincere apologies. We understand the importance of having a peaceful environment when staying with us. We have a procedure to handle such disturbances and it seems it may not have been effective this time. Also, it appears there may have been a misunderstanding with the reception, as every room is expected to offer a quiet and comfortable experience. All your feedback is vital in our effort to continually improve our services and your comments have been shared with our team. We hope you will reconsider and give us another opportunity to demonstrate better hospitality in the future.

David, it's wonderful to learn that you found Mosaic Hotel's compact boutique-style appealing and our team members friendly and helpful. We appreciate your comment about the in-building noises and assure you that we continuously look into enhancing every aspect of our guests' stay. We're also pleased that you appreciated the cleanliness and spaciousness of your room, as well as the flexibility of our windows. Your note on parking is well taken; it offers our guests convenience which carries a cost. We hope to welcome you again soon.

We appreciate your feedback and apologize for any inconveniences caused during your stay. It is disheartening to hear that our team members may not have met your expectations and we're sorry for any cleanliness issues you encountered. Your feedback regarding the parking fee is noted. We are glad you found the location suitable for your needs and regret to hear that you felt the overall value was not up to par. We will use your insights to strive for improvement, as guest satisfaction is our primary goal.

Francisco, it's wonderful to hear that your time at Mosaic Hotel was fantastic! We take pride in delivering memorable stays for our guests and we're delighted we achieved that with you. It would be a privilege to host you again. Safe travels until then!

Gemma, it's delightful to learn you enjoyed your stay at Mosaic Hotel. Positive feedback like yours is always a great motivation for our team members. We appreciate your high rating and look forward to welcoming you back on your next visit.

Deeana, thank you for sharing your recent experience. It's concerning to hear about your concern regarding the star rating and how some aspects of your stay did not align with your expectations. Apologies for any inconvenience due to the restaurant's operating hours and lack of room service. Your comments about the room aesthetics and odd scent are noted and will be communicated with our team. Your feedback is essential for us, as it aids us in embodying the high standard you would expect from a city like Beverly Hills. We hope to have another opportunity to demonstrate our commitment to your comfort and satisfaction in the future.

Rebecca, it's great to hear your stay at the Mosaic Hotel met your expectations. Our team members take pride in delivering excellent service while ensuring your stay is peaceful and comfortable and it's wonderful to know that your stay reflected this. We wish to welcome you back in the future!

Steven, we appreciate your feedback. We are sorry to hear about the inconvenience related to retrieving ice and the unusual scent in the hallways. It's possible that the observed odor could be related to ongoing maintenance. Rest assured, we always strive to provide a great experience for guests, so your comments will definitely be taken into consideration. We hope to demonstrate improvements on your next stay.

We appreciate the feedback, Jennifer.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

Thanks for the perfect rating, Eric!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Mosaic Hotel.Have a wonderful day!

Augusta, it's wonderful to hear that you thoroughly enjoyed your weekend at Mosaic Hotel. We also note your comments regarding the tea bags, and we'll certainly look into this matter to ensure our guests' comfort. Thanks for sharing your experience and we're eager to welcome you back soon!

Henrietta, thank you for your optimal rating of Mosaic Hotel. It is wonderful to see that you enjoyed your stay. We look forward to welcoming you back in the near future.

Humberto, it's wonderful to hear that your stay at Mosaic Hotel lived up to your expectations. We're delighted we could provide an experience worthy of your perfect rating. Our team members eagerly await your next visit!

Myrene, it's regrettable to see that you didn't have the most enjoyable time. While we appreciate all feedback and scores, it would be valuable to understand where your experience fell short. We invite you to share more details, so we can address any possible improvements. Thank you for staying with us and we hope to better serve you in the future.

Michael, we're thrilled to hear that you had a wonderful experience at Mosaic Hotel. Our team truly values your feedback and we hope to welcome you back for another excellent stay in the future.

Jorge, we're troubled to hear about your experience. It's not our typical standard to have our guests feel ignored or not attended. Your interaction with our day shift team members certainly didn't reflect the trademark service we aim to provide. Please know we constantly encourage all team members to be attentive, professional and ready to assist. Nonetheless, it's disheartening to know we missed the mark this time. We're glad to know Francis during the night shift was able to meet your needs, though.Maintaining the cleanliness of our accommodation is important to us, and we take your observation about the room seriously. We highly value your feedback and hope this doesn’t deter you from considering staying with us in the future. Please remember the positive experience during your first stay, and give us a chance to make it up to you.

Lizette, it's fantastic to hear that you enjoyed your stay at Mosaic Hotel. Your rating speaks volumes to us. Thank you and we look forward to having you again soon.

Erin, it's delightful to hear you enjoyed your time at Mosaic Hotel. We're thrilled you found the location convenient and delighted in our gastronomic offerings. Should your travels bring you back to the area, we hope to welcome you once more.

Catherine, thank you for the glowing review. It's wonderful to know you enjoyed your experience at Mosaic Hotel. Our team members take great pride in maintaining a friendly and welcoming atmosphere, and the quality of our food and local connections at the bar are unmatched. Your desire to have stayed longer truly warms us. We're looking forward to seeing you again for an even more delightful stay.

Thank you for this excellent rating, Susan!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Mosaic Hotel! We'd love to host you again someday for yet another unforgettable visit.

Tomoko, we appreciate your feedback and for taking the time to share your experience. We are glad to hear you valued the location near UCLA. On the subject of the room, we're sorry to hear that it didn’t meet your expectations regarding space and the shower functionality. We continually strive to offer comfortable amenities, including optimal parking solutions, and apologize if we didn't meet that standard during your stay. While some guests enjoy our compact pool area, we understand it may not suit everyone. Your input is valuable to us and we hope for the opportunity to improve your experience on a potential future stay.

We're delighted to hear that your experiences at Mosaic Hotel have been exceptional. We take pride in our dedicated team members, unique hotel location, and value for money. Your continuous support means a lot to us and we eagerly look forward to welcoming you back in the future.

We appreciate you sharing your concerns with us, Angela.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.