Ratings based on 3,113 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
For an 80 year old ship, the experience was very good.
1 out of 5
by A verified traveler from montreal

not for Canadians

Posted Oct 17, 2014
Pros: close to the cruise terminal, but a lot of other hotels that are also close enough.
Cons: Everything
Location: close to the cruise terminal and nothing to do nearby.
Apart for the bed everything was filthy. They did not even clean the soap dish in the shower. There was a thick crust of soap from the previous guest. There was an inch of dust on the carpet along the wall. They do not vacuum along the wall at all. The mirrors in the room were very dirty and streaked. Probably months of not cleaning and all the counters and table tops were very dirty. I had to beg for housekeeping to come and clean the second day and they finally showed up after 4.30. They simply made the bed and changed towels. My phone did not work properly and it was reported on the second day. They never bothered to send anyone for it. I could not even call home. Every time I tried to use it I was constantly connected to a girl named Rachel's voicemail. I had to call their operator in order to be able to make a phone call, and the numbers were wrong. I suspected they like to play around with paying guests. I would not want to see any fellow Canadians go through the same experience. I tried to use a payphone outside the hotel but the 2 booths that were outsider had the phones pulled out. That is when I suspected foul play on the hotel staffs part.
5 out of 5
Recommended
for Everyone
by A verified traveler from SoCal

Amazing

Posted Oct 17, 2014
Pros: Everything
Cons: Nothing
Location: The Aquarium, the seaport village type area near by, the convention centre, the whole of Long Beach
This is an old ship, so it is not "bright and shiny" like a new Hilton. But the step back in time to a much more elegant era was a wonderful experience. My only regret is that I was on business and cold not extend my stay. I wanted to do so mor more exploring and learning about the amazing Queen. The food and service impeccable and the front staff welcoming, friendly and helpful. I cannot imagine staying anywhere else if I am in the Long Beach area again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara

Amazing place to spend a day and night.

Posted Oct 16, 2014
Pros: Everything
Cons: No
I was looking forward to this and was not disappointed. The history of the ship and great accommodations was the best part of our 9 days in California.
4 out of 5
Recommended
for Everyone
by A verified traveler

Memorable!

Posted Oct 16, 2014
Pros: Distinctiveness.
Cons: Bathroom in the guest room was subpar. Easy fixes that need to be made.
Beautiful -- full of comforts, eccentricities and history.
2 out of 5
by A verified traveler from Minnesota

Good for old ship lovers

Posted Oct 15, 2014
Pros: Friendly staff
Cons: Free parking Better beds Pool Sound proof the rooms
Great hotel if you love history and very very old ships. Reserved this hotel, because wanted something unusual, but turned out to be a night in a overpriced old ship. Rooms have no insulation, so you can clearly hear all of your neighbors. Bathrooms and everything is truly shows that this ship is from 1930's. Parking and resort fees will add up to another $30 a day, and this without even a pool. Hotel is located in the existing cargo ship area, so nothing romantic for views. Beds are very uncomfortable and hard. This hotel is a great place to take a tour and see the old ship, but would not recommend living here.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Worth it for experience but 1 day only

Posted Oct 15, 2014
Pros: It is the Queen Mary. Nice views.
Location: Next to Carnival cruise terminal. Free shuttle to Long Beach.
There are a few more fees when you check in. $15 for fold out so paid $50 more for 2 beds even though told could sleep 3. Plus some taxes and then 15 for services even if you don't use them. So the cost sure adds up. Shower pressure is shocking but due to being old and a ship so can put up with it for one night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
It was like taking a step back in time. The "ship of many woods " is fascinating. The Glory Days guided tour and the virtual tour gave us perspective on the history of this great ship. As an added benefit we were able to walk to the Catalina ferry terminal. Probably best not to move your car.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach

Favorite staycation

Posted Oct 14, 2014
Pros: Everything
Cons: The a/c was a bit weak. It took awhile for the room to cool.
Location: shoreline village to shop. Movie theatres, ferris wheel and a good number of restaurants at the pike.
The Queen Mary hotel is my favorite weekend get away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rossville, GA

Quick Queen Stay

Posted Oct 14, 2014
Pros: Very cool and historic, lots to see and do.
Location: Long Beach area.. not that much in the immediate area, but plenty of things within a few minutes.
Quick stay about the Queen Mary during a longer trip in the LA area. Very cool to experience. I didn't do any of the tours or really eat or do anything that cost extra onboard, but everything seemed nice and pleasing. The ship looks great, very cool to be able to wander around at all hours. Recommended for a visit. I would have liked to have experienced the Halloween attraction they have on site, but it wasn't open every night.