Ratings based on 164 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Getaway With Friendsby Juan
Posted Nov 20, 2014 on Hotels.com
for Everyoneby A verified traveler
Great hotelPosted Oct 23, 2014
Was up graded and taken care off very well My room was available so the ritz Carlton staff took great care to upgrade me Would highly recommend staying hear
for Everyoneby A verified travelerfrom Cincinnati, OH
BEST DOWNTOWN LOS ANGELES HOTELPosted Oct 22, 2014
Pros: Location was terrific and the place and the staff is class all the way. Pricey which is too be expected.
Cons: The entrance is off to the side and the entrance is easily mistaken to the sister hotel JW MArriott.
Location: THE PLACE TO BE IN DOWNTOWN LA. This is the middle of all the action and easy to get to right off of the highway.
This place is just like the Ritz says...all class and ritzy! In the middle of all the action of LA LIVE near Staples Center and Nokia theater.
for Personal Eventby Fredfrom Los Angeles
Expected better servicePosted Oct 17, 2014 on Hotels.com
Arrival for valet parking was lackluster as we had to wait to turn into the driveway for 15 minutes. When we finally stopped in front of the hotel we were greeted with a welcome of: "Please wait while I go get a valet ticket for you." No wonder it took so long to get in, they aren't ready for guests. We drag in our bags, to which there was no one around to help, and only after checking-in at reception are we asked for any help. Granted things were better when we arrived in the magnificent room, spacious and inviting. We took advantage of the rooftop pool and bar and received excellent service there. Great location in the heart of LA Live. Everything was good until checkout when we had to wait 20 minutes after requesting the valet to bring around the car. At this point we were running late so we left as soon as possible. It was not until arriving at our next destination that we realized the valet had dented the front passenger side corner, knocking out the fog light bezel. So if you stay there, and are fine with dragging in your bags, don't bother with the valet, but everything else is good.
for Everyoneby A verified travelerfrom Chicago
Beautiful hotel. Staff best of the best.Posted Oct 4, 2014
Pros: Favorite part was pool!!
Cons: Don't know...seemed to get everything right!
Location: Good restaurants and shopping nearby
Staff could not have possibly done any more for us...they were above and beyond. 26th floor pool to die for. Only drawback was 30 minute drive to beach.
for Familiesby ヤスfrom 東京
さすがのリッツカールトンPosted Sep 16, 2014 on Hotels.com
Recommendedby ZYGfrom 北京
服务一流，位置非常好Posted Sep 12, 2014 on Hotels.com
Recommendedby ZYGfrom 北京
服务一流的酒店Posted Sep 9, 2014 on Hotels.com
Recommendedby Mirofrom Tokyo
It used to be much betterPosted Sep 1, 2014 on Hotels.com
What I was disappointed with is club lounge. It used to be much better. Breakfast and dessert were okay, but the others were getting freaking cheap.
for Familiesby A verified traveler
Posted Aug 24, 2014 on Hotels.com