Ratings based on 955 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from San Diego, CA
Nice hotel in downtown Los AngelesPosted Aug 4, 2015
Hoped to have dinner at hotel Brewery but it was closed due to special event. Had to go elsewhere.
for Familiesby A verified traveler
nice hotel but some detailsPosted Jul 29, 2015
Pros: spacious room; lots of towels ;
Cons: bigger pool
Location: location is ok for concerts and games
The air conditioner is too close to the bed ; actually in the bed header and very noisy ; the pool is very small, and i hated to have to pay $45.00 parking fee/ day
by A verified traveler from S.
Not ImpressedPosted Jul 24, 2015
Bell Staff seemed a bit disorganized and not very customer oriented. I needef help with some heavy boxes at the front door, and was told they were too busy to get a bellman with a cart. They wouldn't let me use the unused cart that was sitting there. I had to stand there at the end of a long day for 20 minutes while the head bellman stood there and told me how many people were staying at the hotel. Holiday inn service at Westin prices.
by A verified traveler from Köln
Schlechtes Preis- LeistungsverhältnissPosted Jul 23, 2015
Location: Downtown im Financial District,abends herrscht Tote Hose und es gibt kaum Möglichkeiten etwas zu essen zu bekommen.
Auf dem Weg von Seattle nach San Diego buchten wir dieses Hotel für 3 Nächte aufgrund der relativ guten Bewertungen. Unsere Erfahrungen: Der Check in dauerte 50 Minuten, da nur einer von 6 Countern besetzt war , dazu war die Begrüßung extrem unfreundlich. Da Zimmer wirkte hausbacken und in die Jahre gekommen. Im Badezimmer begrüßten uns Kleine Tierchen auf dem Boden. WLAN war natürlich kostenpflichtig. Als wir uns am 1. Morgen beim Concierge über Sightseeing Möglichkeiten und Karten für ein Baseball Spiel erkundigen wollten, stellte er, bevor wir die Fragen stellen konnten und das Schild " We will back in a minute" vor die Nase, verschwand und ward nicht mehr gesehen.
for Everyoneby A verified traveler
호텔이 너무 좋습니다.Posted Jul 23, 2015
Pros: 서비스와 환경.. 위치가 좋았습니다.
호텔이 너무 좋아, 다시 한번 방문하고 싶습니다. 가족끼리가도 좋고, 연인끼리 가도 좋은곳인거 같아 추천을 하려고합니다~
for Everyoneby A verified traveler from mexico
豪華な部屋Posted Jul 20, 2015
for Everyoneby A verified traveler from Bay Area
Nice hotel in downtown LA with a modern touch.Posted Jul 19, 2015
Pros: Nice, spacious and clean room with a view. Good fitness facility and lots of choices of restaurants on the public floors.
Cons: One downside is sometimes there are loud hotel guests at night. So better sound insulation will help.
Location: Excellent location in LA downtown. Walk to downtown attractions. Next to highway 110.
This is our hotel of choice whenever when we visit LA and its surrounding areas. Good for family and business. We always have a good, enjoyable stay here.
by A verified traveler from Newport Beach CA
Only place in DTLA that was within budgetPosted Jul 19, 2015
Cons: Customer service
Housekeeping cleared food before finishing - bummer since paid almost $50 for burger. Took too long to check in. Navigating to/from parking was tedious - not user friendly.
for Everyoneby A verified traveler from College Park, MD
close to lots of activities; and to the subwayPosted Jul 19, 2015
Pros: The room was comfortable and clean; the lobby was very nice and the staff was very accommodating.
My daughter loved the hotel. She said how nice the staff was from the moment she arrived until the time of her departure. It's what you come to expect in a Westin hotel.
for Everyoneby A verified traveler
GreatPosted Jul 18, 2015
Great experience and we like the hotel. Very clean and friendly.