Breakfast, lunch, dinner served; American cuisine

Reviews of The Westin Long Beach

4 out of 5
The Westin Long Beach
333 E Ocean Blvd, Long Beach, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1009 reviews" "
Rating 8 - Good. 230 out of 1009 reviews" "
Rating 6 - Okay. 99 out of 1009 reviews" "
Rating 4 - Poor. 58 out of 1009 reviews" "
Rating 2 - Terrible. 54 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent my 50th here. A group of us came from Canada. The staff was super amazing and the rooms and hotel were very clean and nice.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ruby

Traveled with family and small children
Liked: Amenities
Check in was smooth and Tiffani was very friendly and helpful. We stayed overnight after disembarking from our cruise. Close to the terminal and nice central area for Long Beach. Room and facilities were clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Martha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i don like rooms dont have outlet to charge iphone15.
Stayed 1 night in Mar 2024

8/10 Good

Ofelia

Stayed 1 night in Mar 2024

10/10 Excellent

Shontay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place to getaway. This place was beautiful. The food was delicious the service was impressive and the room was beautiful with the best view ever. If I ever return this will be my first choice. Thanks WESTIN
Stayed 1 night in Feb 2024

2/10 Terrible

Kendahl-Milan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Cory

Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to a show at the Long Beach theater, and it was super convenient that it was right across the street, other than that The property was beautiful, very clean, and all of the stuff we came across was super friendly and helpful! Will definitely stay there again
Stayed 1 night in Feb 2024

2/10 Terrible

Jay

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in bathroom and stains on the towels. No hot water in the shower.
Stayed 1 night in Feb 2024

2/10 Terrible

Farida

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No good
Stayed 1 night in Feb 2024

6/10 Okay

Tamzyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Analaura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Business traveler
Liked: Amenities
It’s the Westin. What else needs to be said
Stayed 1 night in Jan 2024

10/10 Excellent

Magdalena, Sierra Madre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I found the parking garage a little confusing, my stay was wonderful. I will stay there again when I travel back to Long Beach.
Stayed 1 night in Jan 2024

10/10 Excellent

Henry

Stayed 1 night in Dec 2023

4/10 Poor

Francisco

Stayed 4 nights in Dec 2023

6/10 Okay

consuelo, albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are comfy but the bathrooms are worn.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, property, and amenities— particularly the pool and hot tub— were lovely. Unfortunately, the walls were thin and we had rather loud neighbors. Despite being on a high floor, there was also quite a bit of traffic noise.
Stayed 2 nights in Dec 2023

2/10 Terrible

Jazzmin

Stayed 1 night in Dec 2023

10/10 Excellent

Herminia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodations were incredibly comfortable and the hotel is in a great location.
Stayed 1 night in Dec 2023

10/10 Excellent

olivia

Stayed 1 night in Dec 2023

8/10 Good

Robert, Long Beach

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay staff was super nice
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ed

Stayed 1 night in Dec 2023

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities
Soon as we pulled up the valet guys treated us with respect and were eager to help... check in went really easy and smooth.
Stayed 1 night in Dec 2023

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing time whether you stay one night or 10 night. Great service, friendly staff, super clean.
Stayed 1 night in Dec 2023

6/10 Okay

Shawn

Liked: Property conditions & facilities, room comfort
Buy new linens!
Towels had stains and sheets smelled as if they were not washed
Stayed 2 nights in Dec 2023

10/10 Excellent

Daisy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

tunisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent service!
Stayed 1 night in Dec 2023

4/10 Poor

Derrick

Disliked: Staff & service, property conditions & facilities
Disappointed
The restaurant staff were not very helpful when it came to where we could sit for dinner. Also, the bathroom in our room was not stocked properly the shampoo/conditioner bottles were loose and fell. Alarms on the tv and clock were automatically set for 6am blaring in the morning.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and facilities were very clean. As was the area that the hotel was in. And the Christmas lights across the street didn't hurt either. They were beautiful.
Stayed 1 night in Dec 2023

8/10 Good

Dennis

Stayed 4 nights in Nov 2023

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Billy

Stayed 1 night in Dec 2023

10/10 Excellent

Vaafuti

Traveled with family and small children
Everything was good staff was very good good hospitality..
Stayed 5 nights in Nov 2023

4/10 Poor

Kamran

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Watch out for the parking fees and room condition
First when I booked my room in hotels.com it didn’t say anything about daily parking fees for self parking. Then when I got there I noticed it would cost for parking , daily price was $15 for all day for anyone. When I checked in they gave me a different ticket stating it was for hotel guest. No one mentioned it was gonna be $38 dollars per vehicle and more importantly that was the rate daily. The cost for both our cars was pretty much half of the room price. If I would if know that we would have car pooled or parked else where.
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Nov 2023

2/10 Terrible

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stephanie was EXTREMELY RUDE and not professional at all, I’m surprised Westin Chose her to run the Front counter. She ran a deposit of 150 when she told me it was just $50. Then lied about it to my fave and argued with me. That’s Westin hospitality for You!!
Stayed 1 night in Nov 2023

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service
They never cleaned our room entire 3 days we stayed there
Stayed 2 nights in Nov 2023

10/10 Excellent

Derick Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice team
Stayed 4 nights in Nov 2023

8/10 Good

Kamille

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was what we expected
Stayed 1 night in Nov 2023

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a great place and ataff
Stayed 1 night in Nov 2023

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is super friendly and on top of things
Stayed 1 night in Nov 2023

6/10 Okay

Vlad

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
watch out for hidden fees. good location and clean
Overall clean and nice. my only 2 issues are extra fees: parking fee - Waaaay overprised at 38$/ day should be included in my opinion for a 350$/ day stay... there are also fees not disclosed upfront but only on checkout...another 100$/ for 2 day stay
Stayed 2 nights in Nov 2023