Ratings based on 2,625 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mesa, Arizona

nice hotel, great staff

Posted May 31, 2015
My flight landed at 930 and I was able to check into my hotel prior to the 3 check in time. I was placed in a room overseeing the dog kennels and immediately asked to move due to the barking, the staff let me change rooms with no problem. The room was nice and clean; however, the beds were a little hard for my taste but I was still able to fall asleep without a problem. The shuttle to and from the airport was a huge convenience. The only problem I have is with the location, I would not recommend if one does not have a car because the taxi rides can become very expensive.
3 out of 5
by A verified travelerfrom California

Overpriced hotel near the airport

Posted May 29, 2015
Pros: Large public areas, staff at the reception desk were fast and friendly.
Public areas are nice and big. Guestrooms were small for a Westin brand. I expected a larger more elegant guestroom at the Westin hotel. Instead the room was small, a standard 3-fixture bathroom...disappointing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

nice hotel

Posted May 27, 2015
Pros: The bed was great/comfortable. And the shower was nice
Cons: The parking was expensive. Whether self parking or valet parking.
Location: Close to the airport, in walking distance of Taco Bell, McDonalds, Subway, and corner store Close to a rental car company
The Westin was a great hotel to stay at. A quick overnight stay that was great. The room was very nice and clean. The bed was AMAZING!!!! So comfortable. Loved the shower!! Close to the airport with a great view of the planes coming in. To my surprise you couldn't her the planes. Best experience ever!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto, canada

Enjoyed my stay at The Westin

Posted May 26, 2015
The location of the hotel was very good! The hotel was clean and comfortable. I really like the beds and the comforters. When I booked it said free parking (it wasn't it was $30 per night!) and free breakfast (they did not offer any sort of breakfast)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Nice airport hotel

Posted May 25, 2015
Everything was really nice . We enjoyed the late check out on Sunday's but the jaccuzi was warm and they didn't make it any hotter
3 out of 5
by A verified travelerfrom California

I expected more.

Posted May 25, 2015
Pros: The staff were very kind and polite.
Cons: Need better food options and cut down the rate of parking or not charge at all. For the price at least continental breakfast should be offered.
For the price of the room I expected more. The room was okay but I reserved the room for two adults and two children I think pure white comforters is not a wise choice with children involved. I can get Wi-Fi free at a local mc donalds but there was a fee at this hotel. Food choice and options not good overly priced especially the items left in the room. I truly do not understand why the you have to pay for parking at a hotel you are residing in and $30 a day is truly ridiculous considering the location there were no other options. I understand this is a practice of all hotels but it is a rip off and a disservice to customers.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Elegant, nice and clean hotel

Posted May 24, 2015
Pros: Everything
Cons: Nothing
Location: Close to LAX
Stayed one night. Have stayed there before and always a very good experience.
1 out of 5
by A verified travelerfrom seattle, wa

Hotel was good but beware of credit card charges

Posted May 24, 2015
I stayed at the Westin for 2 nights. During the stay I found the amenities and room to be good. It was a good location, clean, and I even used the gym facilities. However, when I went home I saw that the security deposit which was only supposed to be authorized to make sure I have a good credit card was actually charged $250.78. When I called Westin the rep I spoke with rudely told me to call back the next day to speak to the manager. I decided instead of dealing with bad customer service I'd dispute it with my cc company.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Very nice hotel quiet and clean

Posted May 23, 2015
Nearby beach and shopping. Will stay here again. It was a very nice stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

Convenience at LAX

Posted May 22, 2015
I have stayed at this location numerous times in the past. Good price for the quality of the hotel, and the front desk did their best to accommodate me even at 12am arrival!