Ratings based on 2,230 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pismo Bch CA

Close to downtown but quiet.

Posted Jul 1, 2015
Had a comfortable walk to go downtown and explore but a few blocks away so was in a quieter area. Staff very helpful and accommodating. Room Clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Reliable, beautiful hotel

Posted Jul 1, 2015
Pros: Everything
Cons: Nothing
Location: Shopping, restaurants within 1-2 blocks. Also nice shopping center and Target within a short walk if you forgot anything.
Great experience. Stay here about every 6 months, and staff is very efficient, friendly and responsive. Beautiful property, and spacious rooms. Large bathroom as well. Only 1-2 blocks from shopping, restaurants, movie theater, etc. Bottled water in the room a plus.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the heart of Pasadena.

Posted Jun 29, 2015
My son and I stayed at the Westin for his birthday celebration. We had a terrific time. We had dinner reservations off of Colorado and were pleasantly surprised about the complimentary shuttle service the hotel provided. Nice hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

All good - very nice accomodations

Posted Jun 28, 2015
Excellent - convenient to hospital and CA pizza kitchen
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Westin's are the way to go

Posted Jun 27, 2015
The staff was awesome, the on-site restaurant was great and the amenities were great. Only minor issue was that the carpet in the room was still wet from, what I assume, was the carpet was shampooed
3 out of 5
by A verified traveler

Very small rooms

Posted Jun 27, 2015
Very small rooms for that premium price. I would not stay here again..
5 out of 5
Recommended
for Students
by A verified traveler from Riverside, CA

Perfect hotel for use of convention center

Posted Jun 24, 2015
Pros: See above.
Cons: Better vending machines. Not one worked. The movie rentals were really expensive. Air ducts looked s little dirty.
Location: Yard house, Islands, and Pasadena Convention center were all in a 10 minute walk.
Great stay overall. Decent food, a little pricey. Parking was decent. Clean room, comfortable bed. Great shutter and curtains to keep dark. High quality television. Good alarm clock. Quick and decent coffee pot. Air was cracking out very cold air. Nice big flat desk which was put to good use for studying. 12 minute walk to convention center. Jacuzzi and pool were very relaxing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2015
We stay in Pasadena twice a year and have tried all of the higher rated hotels. The Westin is a class above in all regards - comfort, food, staff friendliness and helpfulness, and location.
5 out of 5
Recommended
for Everyone
by A verified traveler from los Angeles

Great hotel in Pasadena

Posted Jun 20, 2015
Comfortable sleep. The staff is great. Highly recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice staff, rooms ok.

Posted Jun 19, 2015
Pros: Location and staff.
Cons: Room and bathroom were clean, but could use a makeover.
Location: I had a great time at Old Pasadena. I enjoyed the variety of stores and restaurants.
Staff was attentive and answered all my questions regarding activities and restaurants near the area. Check in and check out was fast.