Ratings based on 352 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

FANTASTIC HOTEL

Posted Apr 15, 2014
Cons: Room service menu could be better
I stayed for 6 nights here and every single day and night all of the staff were very very friendly and helpful. Nothing was too much. Hotel is groovy, rooms are spacious enough, complimentary toiletries are very good quality, bed was super comfy and breakfast by by the pool each morning was delightful. Exceptional hotel for the money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Don't be fooled by the exterior decor.

Posted Apr 14, 2014
Pros: wonderful staff
Cons: double beds are VERY small
Location: Great location. Close to everything in Santa Monica, Venice, & Malibu.
Inside is very chic & hip. STAFF is amazing. They bend over backwards to make you happy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Comfortable and clean hotel. Staff were friendly.

Posted Apr 11, 2014
I was in LA on my own for 5 days and found the Viceroy to be private, safe and clean. The staff was friendly and helpful. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay !

Posted Apr 1, 2014
Pros: Clean, stylish, nice sized rooms
I've stayed here many times over the years, its always great !
3 out of 5
by maxster

Santa Monica

Posted Mar 29, 2014
Pros: Staff are helpful.
Cons: Cleanliness of rooms.
Location: Beach , shopping, restaurants are all close.
Good staff. Noise from busy road and adjacent rooms. Cleanliness issues in rooms. Tired building needing a refresh.
5 out of 5
Recommended
for Couples
by A verified traveler

Great Place to Stay While Visiting Santa Monica!

Posted Mar 27, 2014
The Viceroy is a block up from the beach and within walking distance to all the great restaurants, bars and the pier. The overall d├ęcor of the hotel is very trendy with a lot of art deco touches. We never made it out to the pool, but it looked nice as well, although it is in the shade during the afternoon. I wouldn't recommend this hotel for families with kids - it is much more suited toward the twenties-to-thirties crowd who don't want to be bothered by screaming children.
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommend - you feel you are on vacation!

Posted Mar 26, 2014
It's my go to hotel in LA - convenient, close to beach with excellent food.
3 out of 5
by A verified traveler

First and only time

Posted Feb 17, 2014
Out of all the luxury hotels in Santa Monica I would rate viceroy at the bottom. Staff is friendly. That's the only thing I would say that's good about the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Would go again

Posted Jan 14, 2014
Pros: location; affiliation with expedia hotel/flight packages;staff
Cons: Valet parking charges were absolutely absurd
Location: Restaurants; beach; shopping
Most helpful info from staff; friendly. excellent suggestions for dining out and shopping. Nice food and great bar at hotel. Extremely quick room service. VERY clean and comfortable
5 out of 5
Recommended
for Everyone
by rap from Ocean Springs MS

Trip to BCS National Championship Game

Posted Jan 8, 2014
Pros: The location, staff very helpful and couteous, everything was done very well.
Cons: Cost of drinks were excissively high. Friends stayed with equal accomadations but higher room cost had more reasonable bar cost. about principle......
Outstanding trip and experience. If you haven't visited Santa Moncia it's worth your time and money.....