Ratings based on 507 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom San Diego

Perfect theater night hotel

Posted Dec 1, 2014
Pros: Location. Good view from rooftop pool. Nice evening vibe at outdoor bar!
Location: Right across the street from Pantages Theater - perfect for a night out at the theater!
Great location for a night out at the theater. Walking distance to main Hollywood attraction sites and fun people watching! Loved the outdoor patio bar at night to relax by a fire pit.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Nov 27, 2014
nice hotel close to public parking lot. we can go to dolby threater by walk. good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lancaster, CA

Birthday

Posted Nov 26, 2014
Pros: Location
Location: Hollywood and Highland Wax Museum
Stay was pleasing and staff helpful Had to call to replace the remote and fix thermostat
5 out of 5
Recommended
for Couples
by A verified travelerfrom palm springs

excellent service... from the valet to front desk

Posted Nov 25, 2014
Pros: The service, the rooms were nice, the bathrooms are gorgeous. The extra amenities.
Cons: The guy working at the jazz lounge who let you in through the velvet rope was extremely unprofessional and rude. Not necessary.
Location: We are yummy food on sunset... so many choices.
Everyone was sooo welcoming and nice. Really enjoyed our visit. The jazz night at the lounge was great the only thing we did not like was that it was sooo crowded. The guy who was letting people in was really rude and did yell at us once telling us to use the other side to enter. That was unnecessary and really inappropriate. Everyone else however, so kind and so nice. Really great service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Extremely beautiful experience

Posted Nov 19, 2014
Pros: Cleanliness made me feel at home. Employees were very helpful and friendly.
Cons: NIL
Location: Chinese theatre, Universal Studios,Tours and walk on the hall of fame strip
Extremely well kept and beautiful hotel. Close to all amenities. Will go back there on my next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely

Posted Nov 13, 2014
The first hotel comes to my mind when planning a trip to LA
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2014
Very easy check-in and check-out with friendly and helpful staff from the doorman and valet drivers through to the housekeepers. Very nice and comfortable rooms and bathroom. Room preference requests granted without any issues.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 5, 2014
Amazing, good room service and always something to do.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa, Canada

Awesome location!

Posted Nov 2, 2014
Very nice hotel in an awesome location. Easy check - in and out.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Great Stay, location, and cool vibe to the hotel.

Posted Nov 1, 2014
Pros: centrally located, very cool vibe, clean, and staff was nice.
Cons: offer self parking if not wanting to valet.
Location: TMZ tour, wax museum, Fonda Theatre to see "30 Seconds to Mars" concert.
Went to stay on October 30th, for the 30 Seconds to Mars concert just down a block at the Fonda Theatre. We drove all the way up from San Diego, a long drive as there was an accident so the normal 2hr drive took 4hrs. well worth the wait to see the band and also stay at the W in Hollywood. A very cool hotel vibe and centrally located to all Hollywood has to offer. We were looking to do the TMZ tour the next day but had to get back to SD for my Fiancee's kids Halloween evening. Also, the staff was very nice. When we got to our room, (our room keys in the elevator weren't working and another guest swiped his key to let us off at our floor) when we said out loud,, "oh no, our keys aren't working" a staff member taking dinner to another room, stopped and said that he would help us. He called to the front desk to verify that we were staying in that room (for security reason) let us in, then said that he would get us working keys. returned, I thanked him, and tipped him. Great experience and we want to come stay again soon. Regards, VJ