Ratings based on 548 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from NZ
Nice area to stay. Close to all amenitiesPosted Sep 12, 2014
I booked a room for 2 adults and 1 child. Was told my room had 1 king sized bed. They transferred me to a room with 2 double beds which were a bit small unfortunately. Clean and tidy. Didn't like being charged $17 for parking.
for Everyoneby A verified traveler from Texas
It was an excellent stay and safe.Posted Aug 21, 2014
I travel with kids so it was an excellent stay. They loved the Starbucks cafeteria and the pool.
by A verified traveler from San Francisco, BA
convenient location, but the service disappointingPosted Aug 7, 2014
Cons: Customer Service.
Location: Near by movie Cineplex. restaurants cross the street within walking distance.
Stayed here for a wedding we were invited to. Had requested a room with two beds, end up with king. the staff didn't seem concerned to even attempt to accommodate us. They simply had a indifference attitude. Room was clean. very small pool for such large hotel. Food is not good. Location is good. PF chang /mall across the street. Unless you have to stay in the vicinity, avoid this hotel.
for Everyoneby A verified traveler from berks, england
Only available hotel in areaPosted Jul 30, 2014
Paid for parking at the hotel and next morning our car had two flat tyres. hotel staff were not very helpful. had to pay for wi fi. only hotel in our 14 day trip. hotel was clean but too big for any personal service.
Comment from Hotel Management
Aug 1, 2014 by Anthony, Hotel Management
.I'm sorry for the unfortunate event with the parking, although we are a big hotel; we focus on providing personal service at all times. I'm glade we met your cleanliness standards.
for Business Travelersby Leo from Indiana
Convenient hotel for business in LAPosted Jun 18, 2014
Cons: Parking... The rates are very high and in/out is confusing Valet lost my keys..
Stayed 4 nights - Room was spotless! Buffet was pricey for scrambled eggs, Parking and directions were confusing
for Business Travelersby Troy and Somdra from Sacramento
beach tripPosted Jun 4, 2014 on Hotels.com
Hotel was nice I will stay there again when in the area.
Recommendedby A verified traveler
Posted Jun 3, 2014 on Hotels.com
for Familiesby Dom from San Jose
good roomPosted Jun 3, 2014 on Hotels.com
Was good no complaints except for phone didn't work.
for Everyoneby Kristin from Boston, MA
Great hotel! Convenient and comfortablePosted May 27, 2014
My husband and I just got married in the San Fernando Valley, so we decided to stay at this hotel since it was convenient. Quite a few of our guests from out of town stayed here as well and we all had a great experience! The staff was friendly, the rooms were nice, the 2 pools were beautiful and clean, and the outdoor bar was excellent! Would definitely stay here again!!
for Everyoneby Mzspifi from Sacramento
Great stayPosted May 25, 2014
Pros: Great staff, valet, front desk and restaurant. Nice ambiance, good pool and fitness facilities.
Location: Good restaurant and movie theatre across the street
Always enjoy this hotel. Nice ambiance, friendly staff, good food. The room I got this time was not as nice as other stays. It was noisy (above the pool and bar area). Some of the furniture was noticeably worn. However, still love this place....a good stay.