Ratings based on 497 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Austin, TX
Great location, something for everyonePosted Apr 19, 2015
Pros: Location, customer service, family friendly...especially for babies!
You can't beat the location of the Casa Dorada hotel. It's situated on the calm side of thr marina, on an immaculate beach. We loved that the hotel had all the amenities we needed, and yet was not one of those huge hotels that requires a team to get around. He staff was great. The pool and rooms were perfct. The only blemish is the hard sell when you arrive to listen to the member/time share discussion.
for Everyoneby A verified traveler from h, Portland,OR
Good family hotel!Posted Apr 16, 2015
There were no issues with anything - they upgraded our suite and accommadetd us to be near our children and grandchildren who were also staying at the Dorada. Breakfast had something for everyone and servers very friendly. All restaurants catered to the different needs and prices were reasonable!
for Everyoneby A verified traveler from california
Perfect location and hotelPosted Apr 14, 2015
Pros: Location, the rooms, the views.
Cons: Less construction it the mornings.
Location: Lots of restaurants and water sports within walking distance.
You can walk along the beach of take the street to so many places for the location of this hotel. The pool isn't big but it works perfectly for everyone to enjoy. The beach is really comfortable with plenty of chairs and umbrellas. The staff are always available to get drinks or food and the prices were pretty decent. Happy Hours are useful :) We didn't get bugged by timeshare/member pitches beyond what we expected.
by A verified traveler from Denver
Not a great valuePosted Apr 13, 2015
Pros: Great staff
Cons: The hotel needs to be updated-especially for the price point they are charging. Time share people were annoying
Location: Located near The Office bar and a short walk to downtown Cabo San Lucas
We felt that the hotel wasn't a great value for the money. It is located in a louder area and was in need of significant updating.
by A verified traveler from los angeles
Nice property but boiler out, got cold shower.Posted Apr 9, 2015
Boiler broke so got cold showers. Customer service poor. Plenty of service personnel around but everyone deferred to the concierge for everything. Not sure what their jobs really were. Will not go back to this property again.
for Familiesby A verified traveler from Los Angeles
Great hotel with a nice beach and pool.Posted Apr 6, 2015
Pros: The room, facility, food, service.
Cons: The building needs to be a bit remodeled and it seems that work is being done.
Location: Very good location close to the marina and the town. Lots of good restaurants close by.
The stuff was very friendly and super nice. We will certainly be back.
for Everyoneby A verified traveler from USA
Nice hotel with a very helpful staffPosted Apr 5, 2015
Pros: Clean. Staff was curtious and helpful. Lots of umbrella's by the pool. Poolside lunches were fantastic. Everyone was so friendly and helpful.
Cons: Buy Mango Deck and remove it.
Location: Great views. Walking distance to the marina and downtown.
Everything was better than expected. It would have been perfect if the bar Mango Deck did not sit in front of the hotel. The music there often interfered with the musicians at the 12 Tribes restaurant.
for Everyoneby A verified traveler
Winter getawayPosted Mar 30, 2015
Vacation was great, this was our third time at Casa. It's always great they dropped the ball at check in this s time. Room not ready til after 5pm not acceptable an they never brought our bags down to the rooms. This is not the service we are accustomed to from them. They need to worry more about repeat guests an get rid of spring break kids. Overall it's a nice place but front desk needs help. Pool staff awesome.
for Familiesby Michael from Denver
Family vacationPosted Mar 27, 2015 on Hotels
Great service and accommodations for the entire family.
by A verified traveler from Los Angeles
Great location, horrible staffPosted Mar 25, 2015
Pros: Great location, beautiful buildings, fantastic amenities! Bartenders and room service staff members were very friendly as well.
Cons: The staff should be kinder to their patrons. I have never stayed at a hotel that continuously accused their guests of charges.
Location: Located right on the beach next to Mango Deck. Ideal location amongst other hotels, short walk to the marina and nightlife, great food and drinks!
My group visited Casa Dorada for spring break on 3/15/15. We had previously stayed at Casa Dorada in 2013 and were very excited to return! Understandably, spring break is a very hectic time for cabo hotels and tourism. Unfortunately, since my last visit, the hotel became unnecessarily strict and staff members were unfriendly. This is a beautiful hotel with a fantastic location, but the staff treated us horribly for no apparent reason. The check-in staff were rude, condescending, and began your stay at Casa Dorada on a sour note. This is not a cheap hotel and a certain level of kindness is expected. My biggest issue was the way guests were treated. We were often accused of purchasing room service, drinks, or filing requests that we had never made. My room of all females was charged for room service that none of us had ordered even when the receipts the front desk had were signed by a MALE. The staff members do not make your trip enjoyable, to say the least.