“Luxurious, Relaxing Getaway”

Our family loves to travel. We usually take one nice vacation each year. We're average people who don't have tons of money but enjoy comfort and beauty and good food and fun. Hacienda Encantada was a fantastic place for us. Our Junior Suites were 800 square feet, luxurious, beautifully decorated with nice linen. We enjoyed the pools, especially the Infinity pool, and spent a lot of time sitting in the sun or floating and drinking, looking at the Sea of Cortez. I was a little worried about going all inclusive because I was afraid we might not like the food and be "locked in." The food was tasty and well prepared. The eggs for breakfast were real, not strained or powdered junk. My son ordered a shrimp basket for lunch one day, and the chef hand dipped the shrimp, which came out crispy with fluffy coating. For dinner, we had meals ranging from typical Mexican fare to grilled filet mignon. With only 150 units, they have enough staff and facilities to make you food that tastes real. Some people say the service was slow, but we would have a drink & relax. We felt pampered. We left small cash tips. We had our own rental car. We took the horseback ride (fun!) and drove downtown to sail and shop. I had a massage one day. Only 2 negatives -- the push to attend a timeshare presentation and the activities director's not-so-subtle 'fat' jokes at me all week. Like, I don't know. At least my younger son trounced him at volleyball - ha! Overall, the resort is a fantastic place.

“Great place for a quiet getaway. No hussle,no hassle. Definately recomend all-inclusive”

This is a great place for couples. Quiet and tranquil. Service was good not fast,which was ok,it was an excuse for us to slow down. And we did. Only thing we missed was relaxing on the beach, but relaxing over looking the ocean was awesome,as well as the infinity pool. We drank and stared at the arch...BEAUTIFUL!!!! Expedia gave us a great all inclusive price, which is the way to go. There was free shuttle to go into town. The drinks were good and the food was good too.

“quality and value”

Excellent service from Expedia. We had several chages caused by airline flight difficulties, mechanical problems etc. Hacienda Encantada was perfect for us.Great location, great views, good to excellent food, and superlative service. Facilities were perfect. Clean and well maintained everywhere

“Great Value. Not A Top-5 star Diamond Hotel”

We just got back from Los Cabos and loved it. Great place to visit. Maybe to retire one day. The Hotel is very nice, great staff, excellent value for the ALL INCLUSIVE deal. The biggest complaint -- Only 1 real restaurant. Others, pool side buffets. I would recommend the hotel to families with kids - lots to do fun activities which include FREE horseback rides, Swedish massage, Wi-FI, . For adults -- stay at their sister hotel in downtown Cabos.

“Beautiful, classy resort--nicest place I've ever stayed!!!!!”

Allowed us to check in and start using all-inclusive at 10:00 am, instead of having to wait until check-in time of 4:00 pm. Very classy, sophisticated, high-end resort, yet still had areas for the kids to be kids. Great hospitality, super quality for the money, beautiful location--could hear the waves crashing on shore, see whales spouting from our balcony. Live entertainment in restaurant and by bonfire at night providing great atmosphere. Shuttle to town very convenient and cheaper than taxi, but wish they had one returning to hotel a bit later. Nice to be able to shuttle to "town" for the activity of town and then escape back to the serenity of this resort. Can't say enough about the high-end touches (fountains, stamped concrete roads, 5" cushions on the poolside chairs, clean, upscale furnishings and amenities). Nothing "cheap" about this resort. Food was average, we had better meals and more variety in town, but have visited over 7 different places in Cabo and amenity-wise, furnishing-wise, pool-wise, service-wise this was the best BY FAR!!!!! We asked for a few extra things the day of our check-in (an extra chair for balcony, batteries for TV remote, ironing board and few extra towels and all was provided for us immediately). Attended their time-share presentation--they were the least pushy of any we've EVER attended, very gracious even when we said "no thanks". By the way, we are extensive travellers, travelling approx 30 days/nights away from home per year.

“What a wonderful place to stay”

We loved our vacation at this resort and we will be going back again when we can. We did the all inculsive and it was well worth it. We liked the food and drinks and the different theme nights they had with shows were wonderful and it is a nice change. We did do a lot of the activities and suprised that not too many people choose to do any of them. The activity director "Fernan" was great and we had a lot of fun doing the different activities. Our room was so beautiful I rented the presidential suite and I will say it was much too big for the 2 of us and wished we would have had friends with us. We met a lot of very nice people from all over and had a great time with them. We did also have a couples massage outside and it was sooo good we loved it and was the first time we have ever did that. This vacation there was so relaxing it was just what we both needed and I can not wait to go back again. We have been to Cabo several times and this was our first trip at this resort and will not be our last. We are hoping to get our friends to go with us next time after showing them all of our pictures and videos. We do not have a time share there like most of the guests did it seems. Woud reccomend the place to anyone wanting to relax and enjoy the beautiful views.

“BEST VACATION EVER! Such a beautiful place!”

This hotel is AMAZING! Watched whales from our balacony! Super clean place. They pay close attention to details with EVERYTHING! Food and service was wonderful! We highly recommend this place to EVERYONE!

“Wonderful Los Gabos Resort”

Excellent Resort with beautiful location and good food and overall service. And nice Activity Coordinator Fernan, who is very good with the kids. Only minus is that it does not have a swimmable beach but you can take a shuttle bus from the hotel to the marina.

“True Meaning of a Quiet Getaway”

If you are looking for a hotel in the middle of everything where you can go clubbing this is not your place. But for those looking to get away from crowds and a busy city life this is the place to be. Five star service, magnificent views, great rooms along with the serenity of the entire resort left me , a very picky person, more than satisfied. They don't cater to kids, a plus for those who enjoy calm and quiet. Our all inclusive package cost was almost too good to be true, so I was a little worried at first. Unlike some other all inclusive places that only include the cheapest alcohol Hacienda Encantada includes brands like Absolut, Bacardi, Stoli, which of course was a pleasant surprise (Along with complimentary Swedish massages we received upon arrival). They do try to get you to sit through a time share presentation, but offer great discounts off of activities in return. We saved a lot on our fishing trip so it wasn't a big deal to spend an hour of our time. But you really don't have to do it. The staff speak English and go out of their way to accommodate you. The only thing that was a little strange is they bring you a bill at the restaurant and the bar instead of doing the wrist bands like most other places. So you just put your room number down and they won't charge you, but the bill always has a line that says "Tips", so even if booking all inclusive be ready to tip. Other than that I highly recommend this place, especially if you are looking for a romantic getaway.

“Most beautiful place but, not All inclusive friendly.”

Hacienda Encantada was the most georgous hotel in the most beautiful setting I have ever seen. It was extremely clean and decorated beautifully. The views were to die for, every room had a lovely and comfortable balcony with an ocean view, which we saw whales form daily. The Cabo arch was also in view from each room. This is a quiet hotel, no food or drink available after 10 PM. No night life, and we're not partiers, but some would have been nice. The workers spoke little english, those that did were friendly, those who didn't, you could tell wanted to be, but couldn't. Not once did we see anyone in a management/supervisor position, just workers. All inclusive was nice, but uncomfortable. No wristbands, they asked for your room # everytime you got anything and then had to sign for it everytime. It made you nervous that you might have a large bill when you checked out. Food was awesome, no complaints. Drinks too. Pools fantastic, lots of beach chairs-with great views. The whole place was so beautiful, just not lively and inviting. we got massages included and they were sooooo wonderful and professional. The hotel had theme nights with great food and so few participated or showed up, it was kinda sad. Could have been a really good time with more people. Sometimes things closed up early b/c noone was around to enjoy. The firepit was awesome. Either Sat or Sun night @ 10 or so beautiful fireworks were set off nextdoor, however HE didn't tell anyone. They never communicated.