Ratings based on 649 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom queretaro

Hotel muy recomwndable

Posted May 20, 2015
El hotel esta muy recomendable por lo que pagamos.... Habitaciones muy amplias...personal muy atento y amable....la recepción un poco lenta... Y la comida esta como de 8.... Pero en general si vale lo que uno paga....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Tx

Great!!

Posted May 14, 2015
Pros: Staff was great!! The hotel grounds was absolutely spotless!!
Cons: The food was good but could be better. Breakfast was great!!
Location: Love the location. Walking distance to town and area businesses.
The hotel is great!! Everything about it including the staff was fantastic!! We will definitely stay at this hotel our next visit!!
Comment from Hotel Management
May 17, 2015 by EOropeza, Hotel Management
Dear Judy, Thank you very much for your opinion about our hotel and service. It is very nice to know that you enjoyed your stay. Would be a pleasure to host you for your future vacations. Best wishes. EOropeza
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
Great location next to the beach. Super family friendly and great staff. Bathrooms could use updating, but grounds were beautifully kept and everything was clean.
Comment from Hotel Management
May 17, 2015 by EOropeza, Hotel Management
Dear guest, Thank you very much for your opinion. It is very important to know that you enjoyed your stay with us. Hope you can visit us in a near future. Best regards EOropeza
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Castle Pines, CO

Great location...great vacation

Posted May 9, 2015
Pros: Location, food, wifi and the town.
Cons: enjoyed it all
Location: Great location within easy walking distance of San Jose Del Cabo...great hikes into town, on the beach and through the estuary...great shops and resta
Took my wife for her 50th Birthday and had a great stay. Great location next to the estuary with plenty of walking routes down the beach , the estuary and into the charming town of San Jose del Cabo. The meals were delicious with a great variety of choices...this I was not expecting from an all-inclusive. The staff was great everywhere. The purpose of our stay was relaxation and this was achieved!
Comment from Hotel Management
May 11, 2015 by EOropeza, Hotel Management
Dear Mark, Thank you for your opinion. This is very important for us. It is very nice to know that you enjoyed your stay. Would be a pleasure to have you back in your future vacations. Best regards EOropeza/General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colombia

Hotel con buenas instalaciones y buen servicio

Posted May 5, 2015
Pros: Las frutas y las ensaladas. La atención del personal
Cons: La variedad de los platos del restaurante a la carta
Location: Hermoso tour del crucero del atardecer al Arco en Cabo San Lucas. La vista y la música en vivo del restaurante the view en una terraza en SJC
Tuvimos una muy buena semana de descanso. Hotel agradable con buena atención del personal
4 out of 5
Recommended
for Everyone
by A verified travelerfrom carson, ca

Big property

Posted May 4, 2015
The room location is nice. The room are a little run down, sofa have paint stain, restroom need exhaust, telephone in the room are not labeled, need refrigerator, need microwave Staffs at the lobby only pick the people they want to help
Comment from Hotel Management
May 6, 2015 by EOropeza, Hotel Management
Dear Jennifer, Thank you very much for your comments. These are very important to us. I will share them with the persons involved in order to prevent these situations from reoccurring and improve our standards of service. Please rest assures that strict measures will be taken to correct the issues you have mentioned. We are working very hard to improve our services and facilities and I am confident that we will accomplish our goal. I appreciate you have taken the time to bring your comments to our attention and the opportunity to address your concerns. Once again, please accept my apologies for the inconvenience this problem may caused you, and hope you would give us the opportunity to be of service to you in the near future. Sincerely,
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, B.C.

Hotel near the estuary

Posted May 3, 2015
Cons: Ban smoking near the pools and in restaurants, do not play loud music all day long, and have one source of music instead of three playing at the same.
The big advantage of the hotel is its location on a long stretch of empty beach, ideal for long walks, and near the estuary, a natural reserve where birdwatching is great. The hotel itself had been badly damaged during the 2014 hurricane which also uprooted cacti and palm trees. The dead palm trees were being cut down and chopped into pieces on a daily basis and the noise of chainsaws competed with loud music coming from several sources. We managed to find and request a quiet room and relaxed nevertheless.
Comment from Hotel Management
May 6, 2015 by EOropeza, Hotel Management
Dear guest, Thank you very much for your opinion. Be sure we will be working with the issues you mentioned to improve our quality of service. Would be a pleasure to host you again for your next vacations. Best regards EOropeza
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tucson az

Great value

Posted May 1, 2015
It's not luxury, but the hotel is clean and as everything needed. A great value for the money.
Comment from Hotel Management
May 6, 2015 by EOropeza, Hotel Management
Dear Lili, Thank you very much for your opinion. Would be a pleasure to have you again with us for your future vacations. Best regards EOropeza
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, CA

Excellent staff, very clean, little nightlife

Posted Apr 29, 2015
Pros: I loved the staff. Everyone was very friendly. The main pool area was nice and there were lots of activities (during the day we spent there.)
Cons: Don't do the timeshare...they keep you there for 2 hours and never give you a price. Waste of time. Just pay the full price for the excursions..
Location: Its far from the action of downtown cabo. Little nightlife but Thursday night is fun..for a truly Mexican nighttime experience go to Ay!Ay!Ay! to danc
I just got back from a 4 night stay with my friend. Two single ladies in our forties. The hotel was much nicer than I expected from the reviews. We spent only one day at the hotel as we are very active and were on excursions the other two days. The staff are the best and the hotel was very clean. The rooms on the 2nd and 3rd floor are small...so we upgraded to a first floor room with a hammock - it was worth the $$ even though we spent little time in our room We spent much of our hotel time with our two favorite bartenders, Louise and Daniel at the bar by the beach. Also, you can order food at the bar (the tacos al pastor are great and for the most part the food made to order was better than the buffet restaurant) The two excusrions we did were the ATV Trip which was fun (but I think my teenage boys would have enjoyed it more.) The ride to ATV is 50 minutes each way and you spend about 3 hours out there, so plan a day. The BEST excursion we did was the Luxery Sailboat...it limits the people on the boat to about 18 (there were only 14 the day we went.) We got to swim at a beautiful beach and paddleboard and snorkel, with a wonderful lunch and full sail on the way back. It was truly incredible! Also take the water Taxi to Mango Deck for a fun party. Also. the party bus is the way to go for nightlife. Its $40 and takes you into downtown for the night, 4 bars, tequila and beer on the way (cabfare alone is $30 each way). Its quite an experience....even for us oldtimers.
Comment from Hotel Management
May 5, 2015 by EOropeza, Hotel Management
Dear Sabrina, Thank you very much for your nice comment. It is very nice to know you enjoyed your stay with us. Would be a pleasure to have you for your next vacations to Los Cabos. Best wishes. EOropeza/General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Great time in Cabo!

Posted Apr 28, 2015
Pros: The view, the workers- especially Alma at the adult only pool- and the fact that they have an adult only pool!
Cons: The rooms are outdated- need to be improved. The food was pretty bad.
Location: Its located in a much quieter part of town. IF you want to party, this is not the place for you. The downtown area is fun to shop in.
The rooms are a bit outdated, but very clean. We had a beautiful view of the ocean, which we paid extra for. Food was okay- nothing special. The food would be the main thing keeping us from returning. The workers were incredibly friendly.
Comment from Hotel Management
May 5, 2015 by EOropeza, Hotel Management
Dear Karen, Thank you for your opinion. It is very important for us to know you enjoyed your stay. Hope you would be able to visit us in a near future. Best regards EOropeza