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Reviews of Pueblo Bonito Montecristo Luxury Villas - All Inclusive

4.5 out of 5
Pueblo Bonito Montecristo Luxury Villas - All Inclusive
Predio Paraiso Escondido 1, Cabo San Lucas, BCS

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 191 reviews" "
Rating 8 - Good. 39 out of 191 reviews" "
Rating 6 - Okay. 18 out of 191 reviews" "
Rating 4 - Poor. 9 out of 191 reviews" "
Rating 2 - Terrible. 8 out of 191 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yuliya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated rooms
Stayed 4 nights in Feb 2024
Response from Lucy Ruiz General Manager Montecristo Estates Luxu on Mar 5, 2024
Dear Yuliya, Thank you very much for your preference, we hope to see you very soon.Best regards,

8/10 Good

Myrna

Traveled with group
Safe is excellent
Stayed 3 nights in Feb 2024
Response from Lucy Ruiz General Manager Montecristo Estates Luxu on Feb 27, 2024
Dear Myrna,Thank you very much for your preference, we hope to see you very soon.Best regards,

8/10 Good

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third year at Monte Cristo Estates we love this place!! This time we were disappointed in the restaurants sometimes food was even ice cold menu options were not all available either
Stayed 7 nights in Jan 2024
Response from Lucy Ruiz General Manager Montecristo Estates Luxu on Feb 26, 2024
Dear Christina,Thank you very much for your comments regarding your stay. We are really sorry that your experience was so poor. We can assure you all of your comments have been passed on to our Head Chef and our Food and Beverage team to ensure that the hotel is constantly striving to achieve the highest level of satisfaction in our Food and Beverage areas. We hope you will give us another opportunity to amend your latest views.Sincerely,

6/10 Okay

patricia

The property itself was clean, upkept and pretty. However, our villa, was old and needs a definite upgrade. I am not one to complain or do a review on anything, but I spent a lot of money and expect a place w the times. Chunks of floor gone, patched walls, every faucet in every bathroom, old w lime around and on them. Dryer didn’t work, no laundry soap. Sorry but I feel if the owners of this particular villa should be told
Stayed 7 nights in Feb 2024
Response from Lucy Ruiz General Manager Montecristo Estates Luxu on Feb 26, 2024
Dear Patricia, We appreciate the time you have taken to make us aware of the issues you had during your recent stay. You can rest assured that each comment is reviewed with our management team and all the necessary measures are taken in order to prevent future mishaps; nevertheless immediate action will be taken. We pride ourselves on providing a relaxing experience to all our guests and we strive on making our guests feel as if they are in a tranquil oasis of calm and we are very successful in achieving that, we indeed apologize if we have come short of meeting your expectations.Sincerely,

6/10 Okay

Andreas Von

Disliked: Property conditions & facilities
Broken toilet,unfinished painting, lights not working, broken knobs on cabinets, half ass cleaning of the luxury villa. When u pay this kind of money service and maintenance should be perfect.
Stayed 4 nights in Jan 2024
Response from Lucy Ruiz General Manager Montecristo Estates Luxu on Jan 15, 2024
Dear Andreas V,Thank you very much for taking your time to share your review with the community. We would like to extend my sincere apologies for the inconveniences you had during your stay. We do want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. We are looking forward to having you as our guests again and will make every effort to exceed your expectations.Best regards,

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time with them this year!! Excellent
Stayed 2 nights in Dec 2023
Response from Lucy Ruiz General Manager Montecristo Estates Luxu on Dec 18, 2023
Dear Rachel,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I were at Pueblo Bonita during a category three hurricane. It was very scary. However, the staff was so accommodating even during the height of the storm. They made sure that my family had food and water, and that we were safe not one of the staff took the stress out on any of us. They were all so friendly and ups bearded during the entire situation. This happened on our last day of our vacation. We were stuck here for an extra two days During our entire stay, the staff was excellent and friendly. It was very easy to book excursions they were very helpful in every way my husband and I will be coming back here with our family at least once a year for the rest of our lives this was an amazing experience.
Response from Cyrillus Michel General Manager Montecristo Estate on Oct 23, 2023
Dear Shea,Thank you for your recent stay at Montecristo Estates Luxury Villas and for taking the time to write a thoughtful review. We are so pleased to hear that you experienced the impeccable service we are known for. We always strive to provide a wonderful unique resort experience, and we're glad that we met your expectations. Thank you again for taking the time to share your review, we look forward to welcoming you back soon. Kind regards,

2/10 Terrible

Hillary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude front desk girl/upcharged/bugs
When we checked in we were told that our villa that was for “up to 10 all inclusive ” wasn’t actually up to 10. We paid another 3k+ dollars because all inclusive wasn’t included in that. Management was no help and the girl that was helping us who said she was the reception manager was extremely rude. She was trying to give us analogies on why we were in the wrong but they didn’t make sense. When we got to our villa it had ants and little tiny bugs everywhere. The ice maker didn’t make ice and so we had to request it. The cleaners that came daily were great and so was Alex who we went through for anything we needed. We rented a golf cart for the week and I don’t think it’s worth it. They tell you that you’re able to take it anywhere in the resort but you can’t. The food has gone down hill since we were there two years ago. The best thing we found was brunch at the golf course. Dinner there for an up charge was also an option and was worth it! Service by the pools was pretty good as well. Due to the up charge, front desk girl who was so rude, bugs, and the food quality I wouldn’t go back.
Stayed 6 nights in Oct 2023
Response from Customer Care Team on Oct 20, 2023
Dear Hillary,On behalf of everyone at Montecristo Estates Luxury Villas, we want to thank you – for your constructive criticism. We always aim to offer an incredible experience to all our guests and we’re truly sorry that you felt we were not accommodating to your needs. Your comments are greatly appreciated, and you can rest assure we will redouble our efforts to ensure that every guest enjoy their stay with us. We are looking forward to having you as our guest again and make every effort to exceed your expectations.Sincerely,

10/10 Excellent

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many flies. Everywhere that we went to eat there were flies. Even when we sat inside to eat, there were flies.
Stayed 7 nights in Sep 2023
Response from Alex Guzman on Sep 24, 2023
Greetings JefferyI hope this message finds you well. I wanted to personally thank you for taking the time to provide us with your valuable feedback about your recent stay at Montecristo Estates. Your input is crucial to improving our services, and we genuinely appreciate your perspective.I want to extend my sincerest apologies for any inconveniences you may have experienced during your stay. Your comfort and satisfaction are our top priorities, and it's clear that we fell short of meeting your expectations in some areas. Rest assured, we take your comments seriously, and we are actively addressing the issues you've raised with our team to ensure that they are not repeated.We are committed to delivering exceptional experiences to all our guests, and your feedback serves as a catalyst for positive change. Please allow us another opportunity to make your next stay truly memorable. If you decide to return, please don't hesitate to reach out to me personally, and I will ensure that every aspect of your visit is flawless.Once again, thank you for your valuable feedback, and we look forward to the privilege of serving you better in the future.Warm regards,Alex GuzmanGuest Experience ManagerMontecristo Estates Luxury Villas

8/10 Good

Kaci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Cyrillus Michel General Manager Montecristo Estate on Aug 14, 2023
Dear Kaci, Thank you very much for your preference, we hope to see you very soon.Best regards,

8/10 Good

Guillermo

Stayed 5 nights in Jul 2023
Response from Cyrillus Michel General Manager Montecristo Estate on Aug 16, 2023
Dear Guillermo,Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

NIBRAS

Liked: Cleanliness, staff & service
Very nice place
Stayed 4 nights in Jul 2023
Response from Cyrillus Michel General Manager Montecristo Estate on Jul 24, 2023
Dear NIBRAS,Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and beautiful! The staff are great! Karen Diaz made sure we were taken care of the whole time. She was very quick to respond to our needs. Shuttle services and drivers were timely and very polite. Room service was also punctual! Our whole experience was great from start to finish! Will definitely recommend and visit again!
Stayed 4 nights in Jul 2023
Response from Cyrillus Michel General Manager Montecristo Estate on Jul 22, 2023
Dear Jenny, Thank you very much for your review and for taking the time to share such warm and caring words towards the members of the team with the community. We are all incredibly happy to know you enjoyed lovely and joyful interactions with our team who always strives to deliver lasting memories for our guests. We sincerely look forward to your return.Best regards,

6/10 Okay

Jose

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The property is old and not well maintain, we had a rauch in teh bedroom flying around, the water they use to water the landscaping is not clean and smells like sewage. The villa was in really bad conditions, the BBQ was extremely dirty, the pool had thousands of tiles missing. The service at the front desk is very unfriendly and they just don't smile at all. The restaurants Are extremely busy, you have to make lines of 45 minutes to get food that takes other 30 minutes to be served and with bad attitude. Overall is a 6 for me. I will never be back there!
Response from Cyrillus Michel General Manager Montecristo Estate on Jul 12, 2023
Dear Jose, On behalf of everyone at Montecristo Estates Luxury Villas, we want to thank you – for your constructive criticism. We always aim to offer an incredible experience to all our guests and we’re truly sorry that you felt we were not accommodating to your needs. Your comments are greatly appreciated, and you can rest assure we will redouble our efforts to ensure that every guest enjoy their stay with us. We are looking forward to having you as our guest again and make every effort to exceed your expectations.Sincerely

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from Cyrillus Michel General Manager Montecristo Estate on Jul 3, 2023
Dear Kim, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Toby

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The private pools and hot tubs were amazing. The view is phenomenal. Need more options for food on the room service menu.
Stayed 4 nights in Jun 2023
Response from Cyrillus Michel General Manager Montecristo Estate on Jun 26, 2023
Dear Toby,We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,

4/10 Poor

Alfonso

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
During our recent stay we were captivated by the beauty and well-maintained appearance of the property. However, our overall experience was marred by several shortcomings, particularly in terms of amenities and service. One of the major drawbacks of the hotel is the challenging contour of the land it is built upon. Getting between different areas within the property proved to be quite difficult, and we were forced to rely heavily on the shuttle service provided. Sadly, this inconvenience was amplified when we discovered that our villa was nearly a mile away from the main market building, making it an arduous walk, especially for our elderly parents who were unable to make the journey. Furthermore, the free shuttle ride to the sister properties was consistently full, severely limiting our options for exploring the surroundings without incurring additional expenses. Considering the price we paid for our stay, we expected better availability and reliability for such services. The pools on the property were disappointingly small, and to make matters worse, they were kept at a chilly temperature. This prevented children and even adults from enjoying a refreshing swim. Additionally, the beach adjacent to the hotel was not suitable for swimming, denying us the opportunity to indulge in a beachside experience altogether. The quality of the food at the hotel's restaurants was mediocre standard.
Stayed 5 nights in May 2023
Response from Cyrillus Michel General Manager Montecristo Estate on Jun 6, 2023
Dear Alfonso, We appreciate the time you have taken to make us aware of the issues you had during your recent stay at Montecristo Estates Luxury Villas. You can rest assured that each comment is reviewed with our management team and all the necessary measures are taken in order to prevent future mishaps; nevertheless immediate action will be taken. We pride ourselves on providing a relaxing experience to all our guests and we strive on making our guests feel as if they are in a tranquil oasis of calm and we are very successful in achieving that, we indeed apologize if we have come short of meeting your expectations.Sincerely,

10/10 Excellent

Monique Elyssa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing in every way. We loved having our own heated pool and jacuzzi. The butler service and room service were great. We will definitely be back and have referred this place to others.
Stayed 3 nights in May 2023
Response from Cyrillus Michel General Manager Montecristo Estate on May 22, 2023
Dear Monique E,Thank you very much for your review and for taking the time to share such warm and caring words towards the members of the team with the community. We are all incredibly happy to know you enjoyed lovely and joyful interactions with our team who always strives to deliver lasting memories for our guests. We sincerely look forward to your return.Best regards,

10/10 Excellent

Trinidad

Stayed 5 nights in May 2023
Response from Cyrillus Michel General Manager Montecristo Estate on Jun 6, 2023
Dear Trinidad,Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a beautiful property.
Stayed 2 nights in Apr 2023
Response from Cyrillus Michel General Manager Montecristo Estate on May 3, 2023
Dear Daniel,Thank you for sharing your experiences with the travel community. We strive to be the best and to make sure our guests enjoy coming back time and time again, so we certainly look forward to welcoming you back again for many more special moments in the future! Warmest regards,

8/10 Good

ebony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice. We will probably come back.
Stayed 4 nights in Apr 2023
Response from Cyrillus Michel General Manager Montecristo Estate on May 2, 2023
Dear Ebony,Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

christopher, Cortland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The villa was amazing. The views were spectacular and the staff was very helpful. The resort is very large but the staff can take you anywhere around the resort if the walk is too long. The food was excellent and everything was made to order.
Stayed 4 nights in Apr 2023
Response from Cyrillus Michel General Manager Montecristo Estate on May 2, 2023
Dear Chirstopher,We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,

10/10 Excellent

megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private infinity pool in our villa has ruined us forever in staying at a regular resort!
Stayed 7 nights in Apr 2023
Response from Cyrillus Michel General Manager Montecristo Estate on Apr 28, 2023
Dear megan, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,

8/10 Good

Chanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Cyrillus Michel General Manager Montecristo Estate on May 8, 2023
Dear Chanelle, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Amazing reset that was much needed. Private heated pool is amazing and the villa was spectacular. Like your in your own private vacation home but with all the access to several of their properties. We will definitely be back.
Stayed 6 nights in Mar 2023
Response from Cyrillus Michel General Manager Montecristo Estate on Mar 27, 2023
Dear Nathan,We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,

10/10 Excellent

Riley

Liked: Cleanliness, staff & service
Response from Cyrillus Michel General Manager Montecristo Estate on Mar 28, 2023
Dear Riley,Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view was absolutely stunning!!! I also loved the large space that they offered. The shuttle service was very prompt. I loved the staff over at the market they were all so fun and friendly
Response from Cyrillus Michel General Manager Montecristo Estate on Jan 11, 2023
Dear Ashley,We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,

10/10 Excellent

stacy

Liked: Cleanliness, staff & service
Response from Cyrillus Michel General Manager Montecristo Estate on Mar 6, 2023
Dear Stacy,Thank you very much for your preference, we hope to see you very soon.Best regards,

8/10 Good

Mary Lease

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was perfect for my vacation with my adult children. The only downside is the constant requests to meet for a timeshare presentation throughout our week. I had met with them our first day and was insulted for “making the worse decision of my life” when I told him no.
Response from Customer Satisfaction Team on Dec 28, 2022
Dear Mary Lease, The comments you have made describing the experience you have encountered during your stay came to our attention. We want to offer our apologies for the inconveniences you experienced during the timeshare presentation. Please know that this is in no way our intention, and please rest assured that we are working on this particular matter with all our marketing staff to improve their approach to our guests and owners. We hope that this will not deter you from staying with us in the future.We look forward to welcoming you back soon. Sincerely,

4/10 Poor

Karen H, round rock

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Valerie

10/10 Excellent

Shelene

Stayed 7 nights in Nov 2022

10/10 Excellent

Praveena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a gorgeous property with so many dining options and beautiful surroundings. Great food and service.
Stayed 3 nights in Nov 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Nov 26, 2022
Dear Praveena, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

6/10 Okay

Anna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place but we definitely felt some weird presence. We experienced some paranormal activity. Overall beautiful place, make sure you call them to book since Expedia sometimes glitches and won’t let you book the right amount of people. For example every villa rooms 8 people but it only allowed us to add 4, so we ended up spending more than we wanted to by booking 2 villas. Overall staff is great, go to the restaurants to eat if you have all inclusive, the room service food is like going to Dennis, very mediocre American food.
Stayed 4 nights in Nov 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Nov 25, 2022
Dear Anna, Thank you for your review. For us, knowing all the aspects that determine all of our guests satisfaction is of high importance, since it allows us to recognize our strengths, as well as all the areas of opportunity that we have to continue offering to the high quality service that distinguishes us. Likewise, we appreciate all the feedback you provide us and we will give the corresponding internal follow-up. We very much look forward to welcome you back soon again and to continue to meet your expectations. Cordially,

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved every minute of our stay. The villa was almost too good to be true, the staff were so friendly and helpful, and there were so many dining options. The resort is huge and the shuttles make it so easy to get around.
Response from Cyrillus Michel General Manager Montecristo Estate on Nov 10, 2022
Dear Sharon, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely amazing!!! Highly recommend and will be back!
Stayed 2 nights in Oct 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Oct 18, 2022
Dear Ruby, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

10/10 Excellent

Kannary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and a wonderful experience. We liked being able to visit the different resorts.
Stayed 3 nights in Oct 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Oct 11, 2022
Dear Kannary,Thank you for sharing your experiences with the travel community. We strive to be the best and to make sure our guests enjoy coming back time and time again, so we certainly look forward to welcoming you back again for many more special moments in the future! Warmest regards,

10/10 Excellent

Claudette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great housekeeping and staff
Stayed 3 nights in Sep 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Oct 3, 2022
Dear Claudette,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

4/10 Poor

Ali

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Been here now 8 times, thus will be my last time. Service has gone down the drain. Every resturant was closed or had new rules that were not in place prior. Never had a chance to eat due to these rules
Stayed 3 nights in Sep 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Sep 26, 2022
Dear Ali, Thank you for so much for taking the time to write a review.We were mortified to read of your restaurant experience during your recent stay with us and we would like to sincerely apologize for the level of service you received. This falls short of the standards that we strive for and which you should rightfully expect from us. Our guests so often leave delighted, on this occasion we fell far short of the experience you were looking forward to. Hopefully we can amend your latest views on a future visit. With kind regards,

8/10 Good

James Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very secluded in the houses. Beautiful, clean. Inconvenient getting shuttles to go anywhere on the property and everything is spread out to where walking and/or renting a vehicle is not an option if you are put anywhere near the top of the hill of houses.
Stayed 4 nights in Sep 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Sep 19, 2022
Dear James R,We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb property with incredibly friendly staff members. Homes are beautiful and decorated Spanish woods. Wide doors for ocean breezes, views are spectacular.
Stayed 11 nights in Aug 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Sep 13, 2022
Dear Florin, We really appreciate you taking the time to write your kind review and share it with us and our future visitors, your comments are very helpful for all. I am delighted to read that we exceeded your expectations with our accommodations and service offered by our staff. We hope to have the opportunity of hosting you again…Warm regards,

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Virgil

Stayed 3 nights in Aug 2022

10/10 Excellent

Zijada

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
When booking I had high expectations that were even exceeded! Didn’t think this was possible. My friends and I are already planning the next trip back!
Stayed 3 nights in Jul 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Aug 2, 2022
Dear Zijada, Thank you for sharing your experiences with the travel community. We strive to be the best and to make sure our guests enjoy coming back time and time again, so we certainly look forward to welcoming you back again for many more special moments in the future! Warmest regards,

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Jul 30, 2022
Dear Randy, Thank you very much for your preference, we hope to see you very soon. Best regards,

10/10 Excellent

Aaron

Liked: Staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jul 2022
Response from Cyrillus Michel General Manager Montecristo Estate on Jul 27, 2022
Dear Aaron, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon. Warm regards,

8/10 Good

Teresa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2022

10/10 Excellent

melvin, bel air

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

Mark, American canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022