Never ever again will we stay at Riu!! This was our 20th time in Mexico, 8th in Cabo, fifth in March but first time ever at Riu - what a freezing mistake! Why did I do this to my fam and me!
Like: buffet staff and breakfast buffet
Everything else was awful: small crappy rooms (mind you - we had a suite facing the ocean apparently) where everything falls off - like door handles, shower faucet, outlets, light bulbs, malfunctioning safe that never got fixed no matter what and worse of all - noisy disruptive unruly guests at all times of the day and crazy loud all night long that hotel staff has no desire to discipline e and doesn’t give a crap about other guests who paid a load of money to stay in this place to relax and enjoy themselves!!! Paper thin walls and no sound proof whatsoever so you hear the wild people running yelling screaming using profanity playing loud music, running around naked, screaming growing bottles and cups at each other, you name it - I thought I was at the zoo at best or at a one star motel - these crazies were everywhere all night long - in the hallways, outside, in their rooms, at their balconies, at the beach and at the pool disruptive and obnoxious - and again hotel staff won’t do anything about it. I complained multiple times and I was told I am staying in the quietest area and should be grateful and that I should just keep calling security all night long.
After three days in this hell and zero sleep, we checked out 2 days earlier.