Ratings based on 2,958 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix Arizona

Nice Hotel but Noisy!

Posted May 6, 2015
Pros: Hotel staff and the Food was delicious!
Cons: Rooms need a upgrade on TVs, keys, give shampoo bootles, etc
Location: I stayed on a garden view room and the things that do on the hotel was go to the swiming pool, beach, entreteinment area, restaurants etc.
The experience on the hotel was great but the problem that I had was at the Room. I had some neighbors that was so noisy. Also when the people was walking and chatting on the aisle, I had the sensation that those people was on my room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
This was our 5th time at this hotel . You get a great bang for your buck here . I felt like this time they had better entertainment at the pool area, better food , and service! The location is awesome as it has a great view and 5 min taxi to downtown .. I would go back again
3 out of 5
Recommended
for Couples
by A verified travelerfrom Carroll, Iowa

Great resort for the price!

Posted May 5, 2015
Pros: Easy to get around. Great staff.
Cons: Beds were uncomfortable.
Location: Close to downtown area and plenty of things to do in town. Plenty to do if you wanted to stay active.
Great priced resort. Food was average. Drinks were good. Service was great. Room was nice but the beds were not very comfortable and the pillows were very small. Had a great time overall.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach but loud loud loud

Posted May 4, 2015
Bed not comfortable and the place was so loud. Don't try to sleep here bc there's always someone screaming, partying or pounding on your door. The food was good the place was spotless and the beach amazing though.
2 out of 5
by A verified travelerfrom D

Food and alcohol are so bad.

Posted May 4, 2015
Look, this place is good for one thing and that's partying. The food is mostly bad in all areas other than the main buffet by the lobby, where it's actually decent. Don't know why. They definitely don't have the health standards we do. The booze in the bars are literally undrinkable. We actually went to Costco to buy our own and that solved that problem. It sucks because you pay for the all inclusive. Bottom line is this, if you're looking to party and hook up this is your spot and I highly recommend. Anything other than that stay elsewhere.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 3, 2015
It was a great experience/vacation. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Our stay April 2015 a Riu Santa Fe

Posted May 2, 2015
Resort is beautiful, very well kept pools & grounds. The only issues we encountered were they need to have elevators in all of the buildings. Only had one in building 7. The view was awesome from the 4th floor. Also, really missed not having a coffee pot in the room. Overall would highly recommend this resort.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom F

Beautiful Hotel!

Posted May 2, 2015
Very clean hotel. They pour the drinks heavy! Food was amazing. Night life was plentiful. Views were beautiful. Pools were nice and plentiful. Staff was very friendly and spoke English very well. Only downside, no wifi in the hotel rooms, only free wifi in the lobby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston TX

Clean and friendly hotel

Posted May 2, 2015
Pros: The clean and well keep grounds
Cons: The pillows could be better
Location: good location and liked that the town was close by
My husband and I enjoyed our stay and would recommend this hotel to family and friends.the grounds were well keep. The food was very good and the bartenders were great. We will return to the hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Nice All Inclusive~ BEWARE: lock up valuabes

Posted May 1, 2015
Pros: Nice grounds, food, drinks, beach
Cons: security, having warm water in the jaccuzzi instead of cold water
For the most part the hotel was pretty much as advertised. Food was good, fresh, and had alot of variety. The mixed drinks were good depending which bar you got them from, they only serve Dos Equis beer on tap which tasted horrible except at the quiet pool bar. Grounds were kept very clean, the hotel staff could have been more service friendly. Overall the stay was nice until the last night. We made dinner reservations for the italian restaurant for 8pm, were gone maybe one hour, and came back into our room to grab some money for a cab that I had left in a small purse in the bottom of the closet. Granted We should have locked it up with everything else, but we thought it would be safe at the bottom of the closed closet while we were gone for an hour. Well, we came back after dinner to find all the dresser drawers opened in our room and stuff from our suitcases obviously tossed around, and of course the cash, about 80.00 missing from the small purse. We reported it to the front desk, who didn't seem helpful or too concerned about the incident. We didnt push the issue as we felt it was our fault for not locking it up in the first place, but who expects someone breaking into their room. I would advise not to made dinner reservations there as they obviously have a system of knowing who's in their room at certain times. Had it not been for that incident on the last night which left us feeling violated, the stay would have been nice.