Ratings based on 819 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from new york

The experience

Posted Aug 24, 2014
Pros: The staff
Cons: Find better chefs! Please!!
Location: Love the location. Pretty accessible to everything.
I have been to several all inclusive over the years but the food at this hotel is pretty bad. The selections are very limited. Thank god for speciality restaurants I ate there twice during my week long stay. I also ate at restaurants outside of the restaurant. The omelette stations were very limited. If something ran out that was it for the day. I am talking about 9 am. The staff on the other end was terrific. If I needed something for the room they were very responsive. At breakfast Ivan at breakfast was vert attentive. Ventura at the pool side was great. And Danya at the front desk was very professional. This hotel is big on selling timeshare. It had a salesy environment thought. It was clear that the important guests were the one that were "members " the rest of us just that " others". I am not sure I would stay here again. The food was pretty appalling.
5 out of 5
Recommended
for Families
by A verified traveler

friendly staff

Posted Aug 24, 2014
Pros: food clenliness
Cons: keep pool bars open till 8 as the pool is open til 8
Location: horseback riding swim with dolphines watch turtles hatch
been there many times keep going back because of entertainment staff
2 out of 5
by A verified traveler

Pictures are deceiving

Posted Aug 23, 2014
Pros: Nothing
Cons: Rooms are in disrepair, staff are unhappy, not very clean
Location: NOT SURE
This hotel was disappointing from the moment we walked in, with so many beautiful quality properties around, it is old and dated.
3 out of 5
by A verified traveler from Orange county

so so

Posted Aug 22, 2014
Pros: so so
Cons: food quality should be improved
Location: nothing
so so not so good. food quality was not so good. I wouldn't go this hotel again
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice resort and super friendly staff!

Posted Aug 21, 2014
We just came back from our 7 nights stay and we had a fabulous time. Everything was great. The entertainment team was so much fun at the pool. We loved the nightly entertainment too! There were a lot of different food to eat. We didn't bring dressed up shoes so we couldn't eat at Marco Polo and Panchos (no shorts or flip plops allowed). We had a wonderful time and would love to come back! Our kids (6 & 8) had so much fun.
5 out of 5
Recommended
for Everyone
by A verified traveler from modesto,ca

The hotel was nice, it was very muggy this time.

Posted Aug 20, 2014
Pros: The staff very courteous and friendly
Cons: Softer beds, having events where everybody could be included.
Location: Really not that much.
My first time here at this hotel, room was clean bed was a bit hard. The food was great but was wondering why royal Solaris caters to people with time shares we were paying customers too but it always seems they were catering to the time share people having special events to which if you weren't a time share person you could not attend but I guess that's your policy I guess next time I'll have to try another hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Riverside, CA

Nice hotel near the beach

Posted Aug 18, 2014
Pros: the service
Cons: more variety in the food selection
Location: The location is nice and only 25mins from the City of Cabo which is only a bus distance which you can take at $3.00 one way.
The hotel was nice and clean, the service was awesome! It's a great place to stay, the hotel employees are very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
definitely will recommend this hotel, has friendly staff and nice hotel very. just a little bit more improvement on communication.
3 out of 5
by A verified traveler from wildomar ca .

the stay at the hotel was ok was expecting more.

Posted Aug 18, 2014
Pros: the service of the people and cleaning crew .
Cons: the buffet food could use more inprovement was not good expected better.
Location: found out there was a market down the street mega to buy cheaper items than the hotel .
the view of the sea of cortez from the hotel was great the beds were hard so was the seating other than the vendors trying to sell you time share or trying to sell you more to spend more money the buffet food was not good could use some improvement .
3 out of 5
Recommended
for Families
by A verified traveler from los angeles

decent hotel for the price

Posted Aug 17, 2014
Pros: room 558 is the best room.
Cons: the food could be a little better.the italian resturant is good but the mexican resturant sucked.the buffet is a buffet.not bad but not great.
Location: there is a few nearby shops and resturants.
this place was cool for the price,the all inclusive is the way to go.im sure there are better hotels out there but this place was pretty good overall.