Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews of Seven Crown Express & Suites by Kavia

3.5 out of 5
Seven Crown Express & Suites by Kavia
Blvd Lazaro Cardenas esq. 16 de Sept., Col. Centro, Cabo San Lucas, BCS

Reviews

7.6

Good

Rating 10 - Excellent. 299 out of 906 reviews" "
Rating 8 - Good. 302 out of 906 reviews" "
Rating 6 - Okay. 159 out of 906 reviews" "
Rating 4 - Poor. 83 out of 906 reviews" "
Rating 2 - Terrible. 63 out of 906 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close by
Stayed 4 nights in Mar 2024
Response from HOTEL SEVEN CROWN on Mar 26, 2024
IT WAS A PLEASURE TO SERVE YOU

10/10 Excellent

Damaris Daniela Carrillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and decent enough for the price. A place just to sleep and shower, really clean and quiet. Walk distance from mango deck and the marina .
Stayed 2 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Mar 22, 2024
THANK YOU VERY MUCH DAMARIS, WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT TO CABO SAN LUCAS

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good. Our room was a little close to the street. Heard lots of cars back and forth.
Stayed 3 nights in Mar 2024
Response from HOTEL SEVEN CROWN on Mar 22, 2024
THANK YOU VERY MUCH JOSE, IT WAS A PLEASURE TO SERVE YOU

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from HOTEL SEVEN CROWN on Mar 5, 2024
IT WAS A PLEASURE TO SERVE YOU ANTONIO

10/10 Excellent

Anyi, Corona

Stayed 2 nights in Feb 2024
Response from HOTEL SEVEN CROWN on Mar 25, 2024
MUCHAS GRACIAS ANYI, FUE UN PLACER ATENDERLE

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is around the area (food, bars, beach, clubs) Medano Beach is only 10 minutes away, great location, walkable to different destinations.
Stayed 5 nights in Feb 2024
Response from HOTEL SEVEN CROWN on Mar 1, 2024
THANK YOU VERY MUCH JESSICA, IT WAS A PLEASURE FOR US TO SERVE YOU

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HOTEL SEVEN CROWN on Feb 23, 2024
THANK YOU TIFFANY, IT WAS A PLEASURE TO SERVE YOU

2/10 Terrible

Jennifer

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very run down, noisy. TV did not work, there was only one bath towel, staff did not speak English. I would not stay there without my husband or trust leaving any belongings in the room unattended. Plus side, bed was clean and shower worked well.
Stayed 3 nights in Feb 2024
Response from HOTEL SEVEN CROWN on Feb 13, 2024
THANK YOU VERY MUCH FOR YOUR FEEDBACK, IT HELPS US TO IMPROVE

6/10 Okay

Maggie

Traveled with partner
Liked: Staff & service
Disliked: Amenities
This property is in a very busy street. The noise is out of control. Our room had a broken window, door that didn’t lock and a broken screen door which made it very difficult to be comfortable and feel safe. The bathroom was just disgusting and smelled horrible. The bed is very hard and extremely uncomfortable.
Stayed 4 nights in Feb 2024
Response from HOTEL SEVEN CROWN on Feb 12, 2024
THANK YOU VERY MUCH FOR YOUR FEEDBACK, HELP US IMPROVE

8/10 Good

Kazuhiko

Traveled with group
Liked: Staff & service, amenities
Just a little bit old.
Stayed 3 nights in Feb 2024
Response from HOTEL SEVEN CROWN on Feb 6, 2024
THANK YOU VERY MUCH FOR YOUR COMMENTS, WE ARE WORKING ON THE RENOVATIONS OF THE HOTEL

8/10 Good

Angelo

Great location: great little restaurant on property a lot of restaurants within walking distance
Stayed 5 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Feb 6, 2024
THANK YOU VERY MUCH ANGELO, IT WAS A PLEASURE TO SERVE YOU

6/10 Okay

Ryan, Bakersfield

Stayed 1 night in Jan 2024
Response from HOTEL SEVEN CROWN on Mar 20, 2024
IT WAS A PLEASURE TO SERVE YOU

10/10 Excellent

Jesus

Liked: Cleanliness
Disliked: Staff & service, amenities
Location is in the heart of all entertainment (Beach, clubs, bars, restaurants etc). However the rooms are nothing what the pictures were shown. The room looked cleaned however the hotel and room both had a really bad odor not to mentioned there was bugs and ants in my room the entire time.
Stayed 3 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Jan 22, 2024
THANK YOU VERY MUCH JESUS, IT WAS A PLEASURE TO SERVE YOU

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Based on the price it is very good hotel I recommend and the area very convenient
Stayed 2 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Jan 21, 2024
THANK YOU VERY MUCH SAMUEL, IT WAS A PLEASURE TO SERVE YOU

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Jan 21, 2024
WE ARE SORRY FOR THE BAD EXPERIENCE MARTHA, PLEASE CONTACT US TO RESOLVE THE SITUATION

2/10 Terrible

Alyssa Mai

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just terrible. Rooms are smelly and things are falling apart as soon as we checked in. Bathroom has so many rusty corners that are very unsafe, toilet has wobbly seats, faucets are leaky but barely has any water pressure. Soap container in the washroom and the tissue dispenser smells like it hasn't been used in years because it stank so bad. The back door screen is ripped and cannot be closed, considering this is a main floor room that was very unsafe as the main floor property can be accessed by the public without a reservation. Front desk staff cannot communicate/cannot speak English at all therefore they did not want deal with our concerns when it was brought up to their attention. We checked out as soon as we can from this hotel. Would not recommend to anyone.'
Stayed 2 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Jan 17, 2024
WE ARE SORRY FOR THE BAD EXPERIENCE, PLEASE CONTACT US TO RESOLVE THE SITUATION, YOUR FEEDBACK HELPS US IMPROVE

6/10 Okay

vijay

Disliked: Staff & service, amenities
Rooms are small,bathrooms need updating, no water provided
Stayed 2 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Jan 17, 2024
THANK YOU FOR YOUR FEEDBACK, WE WORK EVERY DAY TO RENEW OURSELVES

10/10 Excellent

The Hicks

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is walkable, the staff was great, and the room was comfy.
Response from HOTEL SEVEN CROWN on Jan 10, 2024
THANK YOU VERY MUCH FOR YOUR FEEDBACK, IT WAS A PLEASURE TO SERVE YOU

10/10 Excellent

Angelica

Stayed 1 night in Jan 2024
Response from HOTEL SEVEN CROWN on Jan 8, 2024
GRACIAS ANGELICA, FUE UN PLACER ATENDERLE

6/10 Okay

Harry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is an older property with small basic rooms that are clean but sparsely furnished. It is located on the main street of cabo with lots of traffic and round the clock noise. But it is conveniently located to walk to the beach and several close local restaurants for breakfast and other meals. About 25 minute walk to marina and excursions.
Stayed 3 nights in Dec 2023
Response from HOTEL SEVEN CROWN on Jan 8, 2024
THANK YOU FOR YOUR FEEDBACK HARRY, HELP US IMPROVE

6/10 Okay

Rocio

Stayed 1 night in Dec 2023
Response from HOTEL SEVEN CROWN on Jan 1, 2024
FUE UN PLACER ATENDERLE ROCIO

10/10 Excellent

Kerri

Stayed 1 night in Dec 2023
Response from HOTEL SEVEN CROWN on Dec 30, 2023
FUE UN PLACER ATENDERLE

10/10 Excellent

Mahesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on the main road within walking distance of lots of restaurants and grocery stores. Minutes from some of the beaches. They have lots of parking spots if you have a car, but you have to hand in the car key at the reception so that they can move your car if required.
Stayed 4 nights in Dec 2023
Response from HOTEL SEVEN CROWN on Dec 29, 2023
IT WAS A PLEASURE TO SERVE YOU, WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT

2/10 Terrible

Sushanth

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had dirty towels with unkept bed and soiled toilet. Definitely not ready for us. They couldn't find a suitable replacement and had to struggle to refund us reservation money since it was from Expedia. Ended up having to find a different hotel at 9 pm with a screaming toddler in tow . Do not recommend.
Stayed 1 night in Dec 2023
Response from HOTEL SEVEN CROWN on Dec 28, 2023
WE ARE VERY SORRY FOR THE SITUATION THAT HAPPENED IN YOUR CASE, IT IS A MISTAKE THAT WILL NOT HAPPEN AGAIN

4/10 Poor

ROBERT

Disliked: Amenities, property conditions & facilities
Very noisy. Its on the main drag with no setback from the road. No elevator . Woke up to someone sleeping outside my roomsleeping outside sl yhe
Response from HOTEL SEVEN CROWN on Feb 7, 2024
WE ARE SORRY FOR THE NOISE ROBERT, IF WE CAN ASSIST YOU WITH ANYTHING PLEASE CONTACT US

2/10 Terrible

hongji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it is the dirtiest hotel I have ever stayed, only reason I stayed is it is next to INM, but to be honest, it is not worth it. Could've just stayed in Hyatt which costs only 5000 points. It is just terrible, like a getto place.
Stayed 1 night in Dec 2023
Response from HOTEL SEVEN CROWN on Dec 19, 2023
WE ARE SORRY FOR THE BAD EXPERIENCE GENTLEMAN, WE WORK EVERY DAY TO IMPROVE

4/10 Poor

Henry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia's description of the property is a far cry from the property's actual condition.
Stayed 1 night in Nov 2023
Response from HOTEL SEVEN CROWN on Dec 5, 2023
THANK YOU FOR YOUR FEEDBACK, WE WORK EVERY DAY TO IMPROVE

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 6 nights in Nov 2023
Response from HOTEL SEVEN CROWN on Nov 16, 2023
MUCHAS GRACIAS POR HOSPEDARSE CON NOSOTROS

6/10 Okay

Chris

Stayed 1 night in Oct 2023
Response from HOTEL SEVEN CROWN on Nov 28, 2023
GRACIAS POR HOSPEDARSE CON NOSOTROS

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything I needed. Was at the beach all day, everyday snorkeling.
Stayed 6 nights in Oct 2023
Response from A on Nov 6, 2023
GRACIAS, TRABAJAREMOS EN ELLO PARA MEJORAR EL SERVICIO

6/10 Okay

ELIZABETH, HADDONFIELD

Traveled with partner
Ok for 1 night. No coffee on premises. Noisy around pool after dark.
Stayed 1 night in Oct 2023
Response from HOTEL SEVEN CROWN on Oct 30, 2023
GRACIAS POR SUS COMENTARIOS NOS AYUDAN A MEJORAR

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat dated.
Stayed 3 nights in Oct 2023
Response from HOTEL SEVEN CROWN on Oct 9, 2023
MUCHAS GRACIAS POR LA CALIFICACION HUGO, FUE UN PLACER ATENDERLE

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from HOTEL SEVEN CROWN on Oct 4, 2023
MUCHAS GRACIAS POR SU CALIFICACION GRISELDA, LA ESPERAMOS EN SU SIGUIENTE VISITA

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty rundown motel overpriced
The facilities were completely run down bathrooms were disgusting stains and mold everywhere. Soap dispensers were broken and falling off the wall literally. Pictures did not match the condition of the actual room. The overall price for what you're getting is not worth the price. $55 a night would be more sufficient for the condition and state of this hotel
Stayed 3 nights in Aug 2023
Response from A on Sep 8, 2023
BUENAS TARDES, GRACIAS POR SUS COMENTARIOS, TRABAJAREMOS PARA OFRECER UN MEJOR SERVICIO.

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities
Save and clean
Stayed 2 nights in Sep 2023
Response from A on Sep 6, 2023
GRACIAS

10/10 Excellent

armando

Stayed 1 night in Aug 2023
Response from A on Sep 3, 2023
GRACIAS, POR SUS COMENTARIOS!!

10/10 Excellent

warnesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!
Clean affordable STAFF was Amazing 10 out of 10 I recommend
Stayed 7 nights in Aug 2023
Response from HOTEL SEVEN CROWN on Aug 28, 2023
THANK YOU VERY MUCH FOR THE RATING, IT WAS A PLEASURE TO SERVE YOU

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from A on Aug 24, 2023
MUCHAS GRACIAS, TRABAJAREMOS PARA BRINDARLES UN EXCELENTE SERVICIO

10/10 Excellent

Sixto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from A on Aug 24, 2023
BUENAS TRDES, GRACIAS POR SUS COMENATRIOS

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2023
Response from HOTEL SEVEN CROWN on Aug 21, 2023
MUCHAS GRACIAS POR SU CALIFICACION

2/10 Terrible

Lilia

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Toallas sucias ,tienes que poner la tarjeta para que sirva el a/c.
Stayed 1 night in Aug 2023
Response from HOTEL SEVEN CROWN on Aug 12, 2023
GRACIAS POR SUS COMENTARIOS LILIA, NOS AYUDAN A MEJORAR, FUE UN PLACER ATENDERLE

6/10 Okay

yovani

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front office is A , always super nice and considerate. The cleaning staff was completely subpar, they would flip the “please make this room” poster around to “Do not disturb” and skip the room.
Stayed 4 nights in Jul 2023
Response from HOTEL SEVEN CROWN on Jul 25, 2023
WE ARE SORRY FOR THE INCONVENIENCES, WE WORK TO IMPROVE OUR SERVICES, YOUR COMMENTS HELP US A LOT

8/10 Good

Mischa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was central & walking distance to everything. Didn't like that there was a small ants issue & i didn't get my room key for three days.
Stayed 6 nights in Jul 2023
Response from HOTEL SEVEN CROWN on Jul 24, 2023
GOOD AFTERNOON GENTLEMEN, WE'RE SORRY FOR THE PROBLEM WITH THE KEYS TO THE ROOMS, WE HAD A PROBLEM WITH THE MACHINE, BUT IT'S ALREADY SOLVED, THANKS FOR UNDERSTANDING

6/10 Okay

Basilio

Stayed 4 nights in Jul 2023
Response from HOTEL SEVEN CROWN on Sep 1, 2023
GRACIAS POR HOSPEDARSE CON NOSOTROS , LO ESPERAMOS EN SU SIGUIENTE VISITA

2/10 Terrible

Dan

Stayed 3 nights in Jul 2023
Response from SEVEN CROWN on Jul 20, 2023
LAMENTAMOS SU MALA EXPERIENCIA, TRABAJAMOS DIARIAMENTE PARA MEJORAR NUESTROS SERVICIOS

6/10 Okay

Miguel

Traveled with family
Liked: Staff & service
The room was average. The bed was not comfortable but for one night and the price you can tolerate it. The worse part was that my room was facing the street and it was too noisy.
Stayed 1 night in Jul 2023
Response from SEVEN CROWN on Jul 3, 2023
Thank you very much for your comments, they help us to improve

10/10 Excellent

Selenia

Liked: Cleanliness, staff & service, property conditions & facilities
Right in Downtown, 4 blocks from the beach, 2 block from the shopping plaza. I didn't need to rent a car. I used public transportation and once taxi. I really enjoyed my stay here. I definitely will be back.👍👍👍👍👍👍👍🤗
Stayed 4 nights in Jun 2023
Response from SEVEN CROWN on Jun 12, 2023
MUCHAS GRACIAS POR SUS COMENTARIOS, LA ESPERAMOS EN SU PROXIMA VISITA

2/10 Terrible

Wid

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very back dated and dirty. Front desk forcefully took cash saying their machine is not working but now that I’m thinking about it, I guess it was a scam to take money from us but not report it to the management. Lock of the room wasn’t working so I asked them to give us a different room they said hotel is full and there’s no option. So we literally slept the whole night without locking the door. We were so tired to talk about it. Cherry on the top is our aircondition broke down in the middle of the night and it flooded our room. Even after that they didn’t give us a different room. So now I can tell the front desk guy wanted to keep that money from us.
Stayed 4 nights in May 2023
Response from SEVEN CROWN on May 31, 2023
Lamentamos su mala experiencia, sus comentarios nos ayudan a mejorar , se lo agradecemos

6/10 Okay

Sonya

Stayed 1 night in May 2023
Response from HOTEL SEVEN CROWN on May 29, 2023
GRACIAS POR SU CALIFICACION, NOS AYUDA A MEJORAR

4/10 Poor

Sonya

Stayed 3 nights in May 2023
Response from HOTEL SEVEN CROWN on May 29, 2023
GRACIAS POR SU CALIFICACION, NOS AYUDA A MEJORAR