Blvd Lazaro Cardenas esq. 16 de Sept., Col. Centro, Cabo San Lucas, BCS
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property was very run down, noisy. TV did not work, there was only one bath towel, staff did not speak English. I would not stay there without my husband or trust leaving any belongings in the room unattended. Plus side, bed was clean and shower worked well.
Jennifer
Stayed 3 nights in Feb 2024
Response from HOTEL SEVEN CROWN on Feb 13, 2024
THANK YOU VERY MUCH FOR YOUR FEEDBACK, IT HELPS US TO IMPROVE
6/10 Okay
Maggie
Traveled with partner
Feb 12, 2024
Liked: Staff & service
Disliked: Amenities
This property is in a very busy street. The noise is out of control. Our room had a broken window, door that didn’t lock and a broken screen door which made it very difficult to be comfortable and feel safe. The bathroom was just disgusting and smelled horrible. The bed is very hard and extremely uncomfortable.
Maggie
Stayed 4 nights in Feb 2024
Response from HOTEL SEVEN CROWN on Feb 12, 2024
THANK YOU VERY MUCH FOR YOUR FEEDBACK, HELP US IMPROVE
8/10 Good
Kazuhiko
Traveled with group
Feb 6, 2024
Liked: Staff & service, amenities
Just a little bit old.
Kazuhiko
Stayed 3 nights in Feb 2024
Response from HOTEL SEVEN CROWN on Feb 6, 2024
THANK YOU VERY MUCH FOR YOUR COMMENTS, WE ARE WORKING ON THE RENOVATIONS OF THE HOTEL
8/10 Good
Angelo
Feb 5, 2024
Great location: great little restaurant on property a lot of restaurants within walking distance
Angelo
Stayed 5 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Feb 6, 2024
THANK YOU VERY MUCH ANGELO, IT WAS A PLEASURE TO SERVE YOU
6/10 Okay
Ryan, Bakersfield
Jan 31, 2024
Ryan
Stayed 1 night in Jan 2024
Response from HOTEL SEVEN CROWN on Mar 20, 2024
IT WAS A PLEASURE TO SERVE YOU
10/10 Excellent
Jesus
Jan 22, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Location is in the heart of all entertainment (Beach, clubs, bars, restaurants etc). However the rooms are nothing what the pictures were shown. The room looked cleaned however the hotel and room both had a really bad odor not to mentioned there was bugs and ants in my room the entire time.
Jesus
Stayed 3 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Jan 22, 2024
THANK YOU VERY MUCH JESUS, IT WAS A PLEASURE TO SERVE YOU
The property is just terrible. Rooms are smelly and things are falling apart as soon as we checked in. Bathroom has so many rusty corners that are very unsafe, toilet has wobbly seats, faucets are leaky but barely has any water pressure. Soap container in the washroom and the tissue dispenser smells like it hasn't been used in years because it stank so bad. The back door screen is ripped and cannot be closed, considering this is a main floor room that was very unsafe as the main floor property can be accessed by the public without a reservation. Front desk staff cannot communicate/cannot speak English at all therefore they did not want deal with our concerns when it was brought up to their attention. We checked out as soon as we can from this hotel. Would not recommend to anyone.'
Alyssa Mai
Stayed 2 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Jan 17, 2024
WE ARE SORRY FOR THE BAD EXPERIENCE, PLEASE CONTACT US TO RESOLVE THE SITUATION, YOUR FEEDBACK HELPS US IMPROVE
6/10 Okay
vijay
Jan 16, 2024
Disliked: Staff & service, amenities
Rooms are small,bathrooms need updating, no water provided
vijay
Stayed 2 nights in Jan 2024
Response from HOTEL SEVEN CROWN on Jan 17, 2024
THANK YOU FOR YOUR FEEDBACK, WE WORK EVERY DAY TO RENEW OURSELVES
This is an older property with small basic rooms that are clean but sparsely furnished. It is located on the main street of cabo with lots of traffic and round the clock noise. But it is conveniently located to walk to the beach and several close local restaurants for breakfast and other meals. About 25 minute walk to marina and excursions.
Harry
Stayed 3 nights in Dec 2023
Response from HOTEL SEVEN CROWN on Jan 8, 2024
THANK YOU FOR YOUR FEEDBACK HARRY, HELP US IMPROVE
This hotel is on the main road within walking distance of lots of restaurants and grocery stores. Minutes from some of the beaches.
They have lots of parking spots if you have a car, but you have to hand in the car key at the reception so that they can move your car if required.
Mahesh
Stayed 4 nights in Dec 2023
Response from HOTEL SEVEN CROWN on Dec 29, 2023
IT WAS A PLEASURE TO SERVE YOU, WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT
The room had dirty towels with unkept bed and soiled toilet. Definitely not ready for us. They couldn't find a suitable replacement and had to struggle to refund us reservation money since it was from Expedia. Ended up having to find a different hotel at 9 pm with a screaming toddler in tow . Do not recommend.
Sushanth
Stayed 1 night in Dec 2023
Response from HOTEL SEVEN CROWN on Dec 28, 2023
WE ARE VERY SORRY FOR THE SITUATION THAT HAPPENED IN YOUR CASE, IT IS A MISTAKE THAT WILL NOT HAPPEN AGAIN
it is the dirtiest hotel I have ever stayed, only reason I stayed is it is next to INM, but to be honest, it is not worth it. Could've just stayed in Hyatt which costs only 5000 points. It is just terrible, like a getto place.
hongji
Stayed 1 night in Dec 2023
Response from HOTEL SEVEN CROWN on Dec 19, 2023
WE ARE SORRY FOR THE BAD EXPERIENCE GENTLEMAN, WE WORK EVERY DAY TO IMPROVE
The facilities were completely run down bathrooms were disgusting stains and mold everywhere. Soap dispensers were broken and falling off the wall literally. Pictures did not match the condition of the actual room. The overall price for what you're getting is not worth the price. $55 a night would be more sufficient for the condition and state of this hotel
Verified traveler
Stayed 3 nights in Aug 2023
Response from A on Sep 8, 2023
BUENAS TARDES, GRACIAS POR SUS COMENTARIOS, TRABAJAREMOS PARA OFRECER UN MEJOR SERVICIO.
The front office is A , always super nice and considerate. The cleaning staff was completely subpar, they would flip the “please make this room” poster around to “Do not disturb” and skip the room.
yovani
Stayed 4 nights in Jul 2023
Response from HOTEL SEVEN CROWN on Jul 25, 2023
WE ARE SORRY FOR THE INCONVENIENCES, WE WORK TO IMPROVE OUR SERVICES, YOUR COMMENTS HELP US A LOT
I liked that it was central & walking distance to everything. Didn't like that there was a small ants issue & i didn't get my room key for three days.
Mischa
Stayed 6 nights in Jul 2023
Response from HOTEL SEVEN CROWN on Jul 24, 2023
GOOD AFTERNOON GENTLEMEN, WE'RE SORRY FOR THE PROBLEM WITH THE KEYS TO THE ROOMS, WE HAD A PROBLEM WITH THE MACHINE, BUT IT'S ALREADY SOLVED, THANKS FOR UNDERSTANDING
6/10 Okay
Basilio
Jul 20, 2023
Basilio
Stayed 4 nights in Jul 2023
Response from HOTEL SEVEN CROWN on Sep 1, 2023
GRACIAS POR HOSPEDARSE CON NOSOTROS , LO ESPERAMOS EN SU SIGUIENTE VISITA
2/10 Terrible
Dan
Jul 19, 2023
Dan
Stayed 3 nights in Jul 2023
Response from SEVEN CROWN on Jul 20, 2023
LAMENTAMOS SU MALA EXPERIENCIA, TRABAJAMOS DIARIAMENTE PARA MEJORAR NUESTROS SERVICIOS
6/10 Okay
Miguel
Traveled with family
Jul 3, 2023
Liked: Staff & service
The room was average. The bed was not comfortable but for one night and the price you can tolerate it. The worse part was that my room was facing the street and it was too noisy.
Miguel
Stayed 1 night in Jul 2023
Response from SEVEN CROWN on Jul 3, 2023
Thank you very much for your comments, they help us to improve
Right in Downtown, 4 blocks from the beach, 2 block from the shopping plaza. I didn't need to rent a car. I used public transportation and once taxi.
I really enjoyed my stay here. I definitely will be back.👍👍👍👍👍👍👍🤗
Selenia
Stayed 4 nights in Jun 2023
Response from SEVEN CROWN on Jun 12, 2023
MUCHAS GRACIAS POR SUS COMENTARIOS, LA ESPERAMOS EN SU PROXIMA VISITA
Room was very back dated and dirty. Front desk forcefully took cash saying their machine is not working but now that I’m thinking about it, I guess it was a scam to take money from us but not report it to the management. Lock of the room wasn’t working so I asked them to give us a different room they said hotel is full and there’s no option. So we literally slept the whole night without locking the door. We were so tired to talk about it.
Cherry on the top is our aircondition broke down in the middle of the night and it flooded our room. Even after that they didn’t give us a different room. So now I can tell the front desk guy wanted to keep that money from us.
Wid
Stayed 4 nights in May 2023
Response from SEVEN CROWN on May 31, 2023
Lamentamos su mala experiencia, sus comentarios nos ayudan a mejorar , se lo agradecemos