“Just like the movies...”

Hotel was absolutely stunning and so was the service. Everyone remembered your name and were so eager to serve, always a smile. This is one top of the line resort!!!!

“Fabulous Time at Playa Grande”

We were upgraded to a larger room upon request by the hotel general manager, Juan Carlos. Original room was fine, but the view wasn't so hot. New room had a wonderful view and the general manager work hard to see to it personally that everything we needed was provided for. The concierge, Paula, helped us with a wonderful dinner reservation at another hotel and took care of our golf reservations. Another concierge downloaded and printed our boarding passes. The bell hop provided us with terrific local food and sight seeing knowledge and everyone was very friendly.

“Beautiful escape”

The hotel was absolutely beautiful! We got picked up from our hotel to go ATVing and ziplining two separate days, enjoyed a massage, ate wonderful meals, swam at the incredible pools, went to a beach party/dinner at the hotel and had sherbert almost every night in the breezeway and walked to the Marina and Medona beach on our last day. My fiance' and I liked the atmosphere, because it was mainly families and a lot of older adults. It was peaceful and not filled with a rowdy younger crowd, which we liked.

“'The Ridge Luxury Villas' is a BEAUTIFUL place”

My husband and I thought 'The Ridge Luxury Villas' was a BEAUTIFUL place to stay. We were disappointed about how much walking there was to just get out of 'The Ridge' though. When I read that before we left on our vacation, I thought, "What a bunch of wimps!" Seriously, if you are staying in one of the lower buildings... especially building E... don't wear shoes that are going to hurt your feet. 'The Ridge' basically makes it so that you HAVE to walk through their lobby. It's not convenient if you are wanting to venture out to the marina, downtown Cabo or get a water taxi over to Medano beach. The last couple of days we were happy to find out you could get out of 'The Ridge' through an exit to the 'Galeon' Italian restaurant. However, the exit is only open when the restaurant is open. Despite the blisters I got from uncomfortable dress shoes for dinner every night, we loved our stay. We just wish the hotel would make it easier to exit their place and enjoy Cabo. WE LOVED CABO : )

“Room without the promised view ..... E 3050”

I have never written a critique of a hotel before now, but I admit I read them and find other's advice helpful. Been to Cabo 3 times and were staying at Playa’s “The Ridge”. Check-in was efficient & given our room number and pointed to go through a hallway. Took us 20 minutes & the help of 3 staff members to locate our room. It would be helpful if at check-in you would get a map of how to navigate up and down from the lobby to the pool, etc. Several different websites indicate “all rooms have an ocean view”. Not true. See picture attached. Our room looked over the parking lot, a street & buildings; the marina and mountains in background but could not be enjoyed over the noise. The front desk, promised we would be moved on Saturday, a promise they never followed through on. Rooms are nicely designed. They have coffee for sale in the room, but NO COFFEE MAKER. It would also be nice if the key operated gate that allows you to by-pass Playa’s Lobby and exit directly outside to the street would be open 24-7 instead of noon to midnight. You can't beat Cabo's food. We loved Alexander’s, Senior Sweets and the Ridge Pool bar. We picked up a copy of our hotel bill the night before we checked out when we scheduled our shuttle back to the airport. Check it carefully, we found an error. Lastly, the hotel arranged our shuttle back to the airport. The driver dropped us off at the Terminal A and it turns out American is out of Terminal B - & they are not connected.

“Relaxing stay”

Very nice and clean hotel. Overall a great stay, and the pool areas are really nice. Just be aware that it is a more secluded section of the larger Playa Grande hotel. This is nice because you get access to all the Playa Grande amenities (larger pool, spa, gym, etc) but it is a farther walk from all those amenities. Also, there is no wifi in the Ridge areas. There is an ethernet connection in your room, and wifi in the Playa Grande pool area (all at an extra charge) but no wifi in the Ridge.