Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
4.0 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
by Brad and Clairefrom Lake Saint Louis, MO

Okay, but overpriced

Posted Mar 27, 2014 on Hotels.com
We enjoyed the area, but probably would have appreciated it more if there wasn't a drought. not much to do other than be on the water. It was definitely overpriced for other comparable lodges in rural Costa Rica.
5 out of 5
Recommended
for Getaway With Friends
by Frankfrom Hamburg

Empfehlung

Posted Mar 10, 2014 on Hotels.com
Ruhige und gepflegte Anlage, mit Pool, an dem man nach der Fahrt durch die Kanäle den restlichen Tag entspannen kann (auch, wenn die Liegen etwas unbequem sind). Nur 10 Gehminuten vom Bootsanleger entfernt. Gutes Essen, etwas Geduld darf man gern mitbringen, da der nette Kellner allein etwas überfordert schien.
2 out of 5
by Reasonable Manfrom Connecticut USA

We booked and paid for the room but did stay there

Posted Jan 28, 2014
Dear Expedia, We booked a room at this hotel after reading it's description. However after being shown to the room we were taken by surprise that it did not come close to the expectations of it's description or price. My wife used the bathroom first thing and toilet did not work which was very embarrassing for her. The room looked like $60 room not the $140 we booked.... not even close! We talked to front desk explaining that we're not comfortable with the price compared to the written description of the facility and what we discovered. There was no manager on site so she got one on the phone. He explained there was nothing he could do about the price. I said ok, we're leaving. While we waiting to talk to the manager, another guest expressed their displeasure and said they we were leaving after one night. The next day we saw them and they said the inclusive breakfast was one fried egg, 2 pieces of toast and one cup of coffee. They were discussed with the hotel at that price..., ok place for $50 a night but no way over $120 a night! We would hope Expedia would refund our money for this booking. I have stayed at many, many hotels and cabinas all over Costa Rica and other countries for over 35 years, never, ever have I walked away from a booking.... never! This hotel was way over the top misleading and way over priced. The grounds and room we're at $50 per night facility, not $140! Please refund our money. Sincerely, Mark
3 out of 5
Recommended
for Everyone
by Anayafrom Viroflay, France

Hotel parfait pour les amateurs d ornithologie

Posted Feb 10, 2013
Pros: Le cadre enchanteur
Cons: Confortable, mais besoin d'une bonne renovation
Location: Tres bien situe et au calme
Personnel tres accueillant, mais hotel qui semble a bout de souffle et aurait bien besoin d une restauration complete
4 out of 5
Recommended
for Families
by Eduardo

Estuvo muy bien

Posted Jan 29, 2013 on Hotels.com
Nos atendieron muy bien. Son muy amables. El desayuno nos pareció un poco pobre.