Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great boy/camp retreat. Not an updated style.

Posted Oct 20, 2014
Great outing for fishing, kids playing w/ others @ resort. Perfect for babies & new parents to get away. Also good for kids 12 & under. Teens would be bored. Any other type of couple needs to love kids or have some with them!!!
Comment from Hotel Management
Oct 21, 2014 by Jill, Hotel Management
Hello and thank you for your kind words regarding our family-friendly resort retreat. We are glad that you enjoyed your time with us and hope you'll choose to return again soon. It would be our pleasure to welcome you back!
5 out of 5
Recommended
by Kellyfrom Texas

Such a beautiful place!

Posted Aug 26, 2014 on Hotels.com
We will be making this a yearly family trip! So much to do with the kids and they had a blast! Service was excellent!
Comment from Hotel Management
Sep 2, 2014 by Jill, Hotel Management
Hi there! We are delighted that you plan to make Hyatt Lost Pines your go-to vacation destination! We would be thrilled to welcome you back and hope to have the opportunity to say hello again very soon!
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Aug 26, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Stupendous hospitality & service.

Posted Aug 25, 2014 on Hotels.com
A little pricey, but the hospitality, service, views, activities and amenities are stupendous! Totally worth it.
Comment from Hotel Management
Sep 2, 2014 by Jill, Hotel Management
Hi there! Thank you so much for sharing your kind words regarding your recent stay at our resort. We are thrilled to know you enjoyed the activities, amenities, service and scenic setting. We hope you'll return for another stay again very soon!
5 out of 5
Recommended
for Families
by LillyD.from Austin

lazy river was the best, we never left

Posted Aug 24, 2014 on Hotels.com
The stay was great but when we checked out, we realized my husband left his phone in his room. Sadly, when we reported it gone, the phone was no longer in the room. The maids were there already and they never "found" it. We knew someone did because the phone was turned off an hour later (when we called it, it went straight to voice mail). The stay was wonderful, unfortunately it ended not so great.
Comment from Hotel Management
Aug 25, 2014 by Jill, Hotel Management
Hello Lilly! Thank you so much for sharing your kind words about the Crooked River Water Park. We are so sorry to know about your husband's phone. We will follow up with our housekeeping department to see if anything has turned up and will evaluate policies with our associates and vendors. We hope you'll make plans to return in spite of this, it would be our pleasure to welcome you back.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 24, 2014 on Hotels.com
5 out of 5
Recommended
by Kellyfrom Doylestown, PA

Absolutely Fabulous!

Posted Aug 16, 2014 on Hotels.com
Perfect for families with kids of all ages. I can't recommend this place enough. Great on every level. Lots to do.
Comment from Hotel Management
Aug 26, 2014 by Jill, Hotel Management
Hello Kelly! Thank you so much for sharing your kind words and recommendation! That means the world to us. We hope to have the opportunity to welcome you back for another stay very soon!
4 out of 5
Recommended
for Families
by A verified travelerfrom TX

Nice but be willing to drop the $$

Posted Aug 9, 2014
Pros: The lazy river and pool area are great, family friendly spots to relax.
Cons: Drinks are $10 each for a solo cup size beverage... that's quite insane
Location: There isn't much within a 10 mile radius. We did drive to town to avoid the expensive resort food.
It got a tad warm at night, no matter what we put the A/C on. Maybe just part of August in TX on the top floor room.
Comment from Hotel Management
Aug 25, 2014 by Jill, Hotel Management
Hello there! Thank you for much for sharing your feedback. We apologize that the room temperature never quite met your expectations. We will share your experience with our engineering department so they can evaluate thermostats to ensure they are operating properly and to their full capacity. We hope you'll plan to return for another stay soon - it would be our pleasure to welcome you back!
5 out of 5
Recommended
by Olegfrom Houston

Posted Aug 9, 2014 on Hotels.com
Will be back again, again and again
Comment from Hotel Management
Sep 15, 2014 by Jill, Hotel Management
Hi Oleg! We are thrilled to know you plan to return many times over. It will be our pleasure to welcome you back! Thank you for sharing your kind thoughts - they mean so much to us!
5 out of 5
Recommended
by A verified traveler

Posted Jul 29, 2014 on Hotels.com
We had a great trip. First time there. I took my two daughters age 8 and 10. There was so much for them to do. Food was great. Service was awesome.
Comment from Hotel Management
Aug 25, 2014 by Jill, Hotel Management
Hello and many thanks for sharing your feedback! We are so happy that you and your daughters enjoyed your time at our resort. We hope to have the opportunity to welcome you back for another stay - we'd be delighted to have you with us once again.