Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, Ohio

Excellent overnight stay

Posted Nov 21, 2014
Pros: Very clean and friendly.
Cons: Turn the pool heat up.
My brother and I were traveling from Florida to Ohio and I had prepaid for our stay here. We found it comfortable, very clean and the staff at check-in and at check-out very friendly and helpful. I used the pool and it was well maintained but a bit chilly. The hot tub was nice and relaxing. Breakfast was great with a nice selection of fruit, cereals and hot foods. I would stay here again.
2 out of 5
by A verified traveler

Country Inn & Suites Loudon, Tenn.

Posted Oct 15, 2014
Cons: Make the bed completely, not partially. Have room prepared & checked for next patron. Simple stuff.
Beds was only partially made, cover in the floor. Very disappointed. Had driven 10 hours, too exhausted to complain at night. Next morning, I did speak respectfully to desk person. He said I would need to tell Expedia. Room had a water bottle from last patron. The Macon, Georgia Country Inn was wonderful. I assumed, incorrectly, the Loudon, Tenn. would be also wonderful also. Since the price was over 100.00 I asked him for a refund. He said they could not, but to tell Expedia. I have had very good results with Expedia prior to this. Thank you very much. Sandra Osborne
Comment from Hotel Management
Oct 20, 2014 by Sweta, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We have taken action toward that housekeeper as well. Thanks you!
5 out of 5
Recommended
for Overnight Stay Before Destination
by Terryfrom Cleburne, TX

Good Place to Stay

Posted Aug 20, 2014 on Hotels.com
Stay was good. Staff went above and beyond when we called back after we checked out to try and locate a medicine container. They wound up finding in the parking lot.
Comment from Hotel Management
Oct 25, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Comment from Hotel Management
Oct 25, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
5 out of 5
Recommended
for Personal Event
by Rhonda

This traveler left a rating score only Posted Aug 18, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great Chain of Hotels

Posted Jul 28, 2014
Pros: Parking, room was clean, fridge, microwave, basic bath essentials - staff were very nice, early morning breakfast great when your on the run.
Cons: I think with any place, more attention to detail in the shower stalls - some more dusting etc.
Location: Plenty of restaurants in the area and gas stations.
Well, let me preface my experience by saying: I just wished my original plan to stay at a Country Inn Hotel had vacancy when I was trying to book a date....nonetheless: Our stay at Country Inn - Loudon was not an originally planned stop as we had booked elsewhere with another Hotel 'Quality Inn - Morrow' - of which I will never ever ever stay, even if it was for free...because of this, we looked on line and booked our stay at the Quality Inn and Suites, Loudon and as we've had great past experiences with this chain of hotels, they came through once again. Price is fair, rooms are great and clean, beds are comfortable, customer service was great...it was just a great experience overall. And we will be definitely re-book our next stay at this location when in the area.
Comment from Hotel Management
Aug 2, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Thank you for letting us know regarding shower stalls and we assure that we are working on it to resolve the issues. We look forward to your next stay
3 out of 5
Recommended
by A verified travelerfrom Greenville

Okay place to stay

Posted Jul 23, 2014 on Hotels.com
I not like the fact that the hotel was located next to a truck stop and that there was little security outside the facility. Also, I did not like that I had to drive an extra 20 min just to get through construction in order to get to my destination. Finally, the refrigerator made some noise but after a while (I no longer heard the nose. Other than these small issues, the hotel was great! The bed was comfortable because of the bed topper, the room and the bathroom where very clean, and the room came with a refrigerator and a microwave. The aspect of this hotel that impressed me the most was the fact that the toilets had a note on the toilet stating that the toilet was sanitary. I had never seen that before. I would recommend this hotel to another individual.
Comment from Hotel Management
Oct 4, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Though we are not located next to truck stop and our hotel is right off the interstate behind 2 gas stations, we are sorry that you had to drive 20 miles to get to out hotel. If We look forward to your next stay.
4 out of 5
Recommended
for Families
by A verified traveler

Very pleased with everything

Posted Jun 23, 2014 on Hotels.com
Conveniently located and just what we were looking for on our family weekend getaway.
Comment from Hotel Management
Sep 6, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Comment from Hotel Management
Sep 6, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Great Stop along the way.

Posted Jun 11, 2014 on Hotels.com
Generally in pretty good shape, and we had a great price. Hotel had slight strange smell, not sure if it was cleaners used or a damp smell.
Comment from Hotel Management
Aug 23, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
by Donald C Hallfrom Gonzalez, Fla

Great otel

Posted May 28, 2014 on Hotels.com
Stopped overnight while traveling and found the hotel to be excellent. The only improvement could be in the breakfast.
Comment from Hotel Management
Aug 9, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us.We look forward to your next stay
Comment from Hotel Management
Aug 9, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay wihth us. We look forward to your next stay
4 out of 5
Recommended
for Everyone
by Pamfrom Indiana

A place right off the exit.

Posted Apr 30, 2014
Pros: Appealing to the eye and the staff was very nice.
Cons: Showerhead.
Location: Easy to find. We were attending a wedding. We didn't look around.
Staff was very nice. Room appealing upon arriving. I immediately checked the mattress for bedbugs (none found). Breakfast was ok for a free breakfast. My only complaint: shower head was lacking pressure. I am giving this hotel the highest score I can give any hotel. It kind of grosses me out to sleep and shower where strangers have been. The average human would find it to be a great place to stay. I would stay again if necessary.
Comment from Hotel Management
Nov 15, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We have replaced the shower head. thank you for letting us know. We look forward to your next stay.