Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Dispointment stay for 3 nights terrible condition

Posted Dec 1, 2014
Pros: convenient to where we needed to be.
Cons: fix leaking facets and temperature for pool and hot tub need to be regulated accordingly.
Location: grocery store and gas... served the purpose of what we needed
TV was white and fuzzy had to change rooms then facet leaked and bath tub dripped constantly. Hot tub and pool was cold. Treadmill needs work very loud when jogging. Never stayed at a Country Inn that was so dirty.
Comment from Hotel Management
Dec 5, 2014 by Sweta, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Thank you and have a bless day!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, Ohio

Excellent overnight stay

Posted Nov 21, 2014
Pros: Very clean and friendly.
Cons: Turn the pool heat up.
My brother and I were traveling from Florida to Ohio and I had prepaid for our stay here. We found it comfortable, very clean and the staff at check-in and at check-out very friendly and helpful. I used the pool and it was well maintained but a bit chilly. The hot tub was nice and relaxing. Breakfast was great with a nice selection of fruit, cereals and hot foods. I would stay here again.
Comment from Hotel Management
Nov 24, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
2 out of 5
by A verified traveler

Country Inn & Suites Loudon, Tenn.

Posted Oct 15, 2014
Cons: Make the bed completely, not partially. Have room prepared & checked for next patron. Simple stuff.
Beds was only partially made, cover in the floor. Very disappointed. Had driven 10 hours, too exhausted to complain at night. Next morning, I did speak respectfully to desk person. He said I would need to tell Expedia. Room had a water bottle from last patron. The Macon, Georgia Country Inn was wonderful. I assumed, incorrectly, the Loudon, Tenn. would be also wonderful also. Since the price was over 100.00 I asked him for a refund. He said they could not, but to tell Expedia. I have had very good results with Expedia prior to this. Thank you very much. Sandra Osborne
Comment from Hotel Management
Oct 20, 2014 by Sweta, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We have taken action toward that housekeeper as well. Thanks you!
3 out of 5
Recommended
by A verified traveler

Posted Sep 8, 2014 on Hotels.com
Ants on a cookie left overnight
Comment from Hotel Management
Nov 15, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. All cookies were thrown away. Sorry for inconvience.
Comment from Hotel Management
Nov 15, 2014 by Sweta, Hotel Management
We do apologies for the ants situtaion on the cookies. We did throw those 3 dozens cookies away and baked fresh one . We have talken care of the ants situation as well with our pest control company. THank you !
5 out of 5
Recommended
by Mattfrom Chicago

Great hotel. 5Stars.

Posted Sep 3, 2014 on Hotels.com
Great clean rooms. Fire breakfast, unlimited coffee. I would say the breakfast was on par, if not better, than IHOP/Danny's/Cracked Barrel. Pool/Jacuzzi with free available towels. Just don't park by the trees outside as our van got raided by ants. Park away from the bushes/trees, lol.
Comment from Hotel Management
Nov 15, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us.
Comment from Hotel Management
Nov 15, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Terryfrom Cleburne, TX

Good Place to Stay

Posted Aug 20, 2014 on Hotels.com
Stay was good. Staff went above and beyond when we called back after we checked out to try and locate a medicine container. They wound up finding in the parking lot.
Comment from Hotel Management
Oct 25, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Comment from Hotel Management
Oct 25, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
5 out of 5
Recommended
for Personal Event
by Rhonda

This traveler left a rating score only Posted Aug 18, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great Chain of Hotels

Posted Jul 28, 2014
Pros: Parking, room was clean, fridge, microwave, basic bath essentials - staff were very nice, early morning breakfast great when your on the run.
Cons: I think with any place, more attention to detail in the shower stalls - some more dusting etc.
Location: Plenty of restaurants in the area and gas stations.
Well, let me preface my experience by saying: I just wished my original plan to stay at a Country Inn Hotel had vacancy when I was trying to book a date....nonetheless: Our stay at Country Inn - Loudon was not an originally planned stop as we had booked elsewhere with another Hotel 'Quality Inn - Morrow' - of which I will never ever ever stay, even if it was for free...because of this, we looked on line and booked our stay at the Quality Inn and Suites, Loudon and as we've had great past experiences with this chain of hotels, they came through once again. Price is fair, rooms are great and clean, beds are comfortable, customer service was great...it was just a great experience overall. And we will be definitely re-book our next stay at this location when in the area.
Comment from Hotel Management
Aug 2, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Thank you for letting us know regarding shower stalls and we assure that we are working on it to resolve the issues. We look forward to your next stay
3 out of 5
Recommended
by A verified travelerfrom Greenville

Okay place to stay

Posted Jul 23, 2014 on Hotels.com
I not like the fact that the hotel was located next to a truck stop and that there was little security outside the facility. Also, I did not like that I had to drive an extra 20 min just to get through construction in order to get to my destination. Finally, the refrigerator made some noise but after a while (I no longer heard the nose. Other than these small issues, the hotel was great! The bed was comfortable because of the bed topper, the room and the bathroom where very clean, and the room came with a refrigerator and a microwave. The aspect of this hotel that impressed me the most was the fact that the toilets had a note on the toilet stating that the toilet was sanitary. I had never seen that before. I would recommend this hotel to another individual.
Comment from Hotel Management
Oct 4, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Though we are not located next to truck stop and our hotel is right off the interstate behind 2 gas stations, we are sorry that you had to drive 20 miles to get to out hotel. If We look forward to your next stay.
4 out of 5
Recommended
for Families
by A verified traveler

Very pleased with everything

Posted Jun 23, 2014 on Hotels.com
Conveniently located and just what we were looking for on our family weekend getaway.
Comment from Hotel Management
Sep 6, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Comment from Hotel Management
Sep 6, 2014 by Sweta, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.