Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby rod70181 from wheelersburg,,oh
weekend getawayPosted Sep 18, 2013
Pros: everything...except!!!!breakfast hours.......
Cons: breakfast time needs to be extended,,to atleast 10 oclock,please extend the breakfast time...
Location: ,gas station nearby,,fishing at yatesville lake within 10 minutes,,,,tractor supply right up the road,,walmart is close also,,
my wife and i needed a place to get away for a few day's,,hoping that we might get some much need rest,,and let me tell you,,we were very pleased,,the bed was so comfortable,,wasnt a noise place ,,the spa was nice,,loved it the staff treated us very well tended to our every request,,the cleaning crew was very nice and...the coffee pot made coffee quick,and the view out our window was awsome,,thank you for the weekend getaway we had,,
by Shane from Louisville, KY, USA
No respect for their customers.Posted Apr 6, 2013
Pros: Clean room and floors
Cons: Disrespectful staff
Location: Sadly this is the only nice hotel in the area and I guess that is why they skimp on customer service.
WE checked in late due to travel issues. The lady who checked us in was on the phone with someone (most likely a boss) trying to get a promotion. She never once hung up the phone. She spoke to me in whispers and didn't give me any information beyond "Parking in the back." The whole time this was going on there was another girl sitting on the floor texting on her phone. A horrible way to greet your visitors. SHe should have put the person on hold or the other girl should have helped out. I didn't feel like the priority. The room was clean and the halls were nice and clean. The bed was very uncomfortable. We were awoke at 8am by the maid staff. No they hadn't entered our room by mistake. They were in the hallway yelling and talking with each other. The walls are paper thin so we heard all of this. No respect for the customers. At check out the desk clerk was very pleasant and helped me fax some business documents.
for Familiesby Mabry Family from Georgia
Clean, Quiet and ComfortablePosted Apr 30, 2012
Pros: Non smoking hotel with clean, roomy and quiet rooms.
Cons: There isn't anything you won't love about this hotel. It's a must do!
Location: Louisa, KY
We loved the cleanliness of this new hotel. This is a non smoking hotel which was the draw for us. Very clean, quiet, and easily accessible. Pool and whirlpool was a draw as well. Beds are amazing and filled with tons of pillows. Bathrooms are roomy and the shower head in the bathroom divine! We definitely will return in the future.
for Familiesby A verified traveler from WV
Great spot in LouisaPosted Apr 25, 2012
This is a new hotel. Open only 4 months. The staff were helpful. We were there for fishing tournament and they allowed us to keep boat on site. We did not take advantage of many amenities such as fitness center, pool but they appeared nice and clean. Breakfast was as expected, yogurt, toast, pastry, waffles, etc. Cookies were available in the evenings. There is a nice lake nearby with playground, trails, etc. But that is about it. Only restaurants nearby are fast food. Walmart is a few miles away. Nearest shopping, etc is probably 30 min away.