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Reviews of Days Inn by Wyndham Louisburg

2 out of 5
Days Inn by Wyndham Louisburg
201 Sandalwood Ave, Louisburg, NC

Reviews

5.0
Rating 10 - Excellent. 26 out of 334 reviews" "
Rating 8 - Good. 58 out of 334 reviews" "
Rating 6 - Okay. 67 out of 334 reviews" "
Rating 4 - Poor. 84 out of 334 reviews" "
Rating 2 - Terrible. 99 out of 334 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

3.8/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sermon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Pamela

We have stayed her many times because it is unfortunately the closest hotel to our job site. There is usually always a problem with check-in. This time the lady at the front desk tried to charge us again for the room after we had already paid it through Expedia. We gave her the confirmation number and a copy of the paid receipt but she kept fighting with us over it for almost an hour. Finally she called her manager and he got us our room. Ridiculous!
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here all the time for business travel.
Stayed 3 nights in Mar 2024

4/10 Poor

James A

Disliked: Amenities, property conditions & facilities
The breakfast was a joke. There is black mold in the hallway. House cleaning never cleaned my room.
Stayed 2 nights in Mar 2024

2/10 Terrible

Stratton

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms not clean, property overall in rough shape
Stayed 1 night in Mar 2024

2/10 Terrible

Michael

We were on the way from IL to NC (still in IL) when we received a call that they had a broken water pipe. We arrived in Louisburg after midnight (15 hours later) and the hotel informed us they were closed. The receptionist sent us down the road to the Budget Inn (budget in quality only, cost us more per night).
Stayed 3 nights in Mar 2024

8/10 Good

DayG

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Trish

Stayed 2 nights in Mar 2024

2/10 Terrible

Jamanda

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was no hot water at first, but morning time we didn’t have any water. The pipes busted so they had water coming from the ceiling. The fire alarm kept going off because of the busted pipes.
Stayed 1 night in Mar 2024

2/10 Terrible

Verron

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Natasha

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
There was a burned cigarette in our room, the shower curtain was dirty, and we woke up to no running water in the building. There was only one employee that was new and wasn't sure how to handle situations (not her fault).
Stayed 2 nights in Feb 2024

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At arrival there was no running water. After a couple of hours it was fixed. This was probably a one off problem. But there was no WiFi signal and I bet that is ongoing. The fixtures in the bathroom were malfunctioning
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son was in the local hospital and when I saw the less than favorable reviews for this property I hesitated to give it a try. I decided to stay there anyway because of the convenience. I am very happy that I did! It definitely met all of my needs. I found the king sized bed to be very comfortable with very soft white sheets. The wifi was fast and connected easily. There was a nice Samsung flat screen tv, refrigerator, blowdryer, iron, small coffee maker, and ironing board. I liked the decor of the room, including the faux wood floors. My room was clean and free of any odors. The girl working the front desk, and the girl cleaning the rooms, were both really nice and made me feel welcome. I stayed during the week and found it to be very quiet. I think they are really trying to turn this place around and I am very glad that I gave it a shot.
Stayed 3 nights in Jan 2024

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service
Bed and pillows very comfortable. Loved the sink mirror. Hair dryer inoperative. Three prong plug broken off in the outlet by the sink. No microwave. No coffee or breakfast when we went down for it at 9:15 the 1st morning, so we didn't bother the 2nd morning.
Stayed 2 nights in Dec 2023

8/10 Good

Carey

Stayed 1 night in Dec 2023

2/10 Terrible

Jazly

4/10 Poor

Autumn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Virginia

Stayed 1 night in Dec 2023

4/10 Poor

Jackie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ugh
Bare basics. Horrible shower. Towels a joke. Basically no breakfast. You’d expect in this little burg it would be cheaper than big town but it was more than I paid the night before near Raleigh Airport.
Stayed 1 night in Dec 2023
Response from Prithvi Patel on Dec 10, 2023
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time.

4/10 Poor

saleh

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are dirty. Noisy hallways.
Stayed 1 night in Dec 2023
Response from Prithvi Patel on Dec 5, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

6/10 Okay

James

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was badly in need of upkeep and remodel. Very off-putting.
Stayed 2 nights in Nov 2023
Response from Prithvi Patel on Dec 5, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

2/10 Terrible

lisa

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Prithvi Patel on Dec 5, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

2/10 Terrible

shanice

Disliked: Cleanliness, property conditions & facilities
Cockroach infestation
Stayed 1 night in Nov 2023
Response from Prithvi Patel on Nov 29, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

6/10 Okay

Dale

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I will start with the good. The bed was clean and the refrigerator worked. It was billed as a Deluxe Studio Suite there was no microwave, one love seat with 2 different cushions, there was a chair that didn't have a back cushion. If you turned the shower knob too far in the on direction it went off. I had to go to the laundry to get clean towels.The only time there was anyone at the front desk was at check in and check out and we were there for 2 days.
Stayed 2 nights in Nov 2023
Response from Prithvi Patel on Nov 29, 2023
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time.

2/10 Terrible

Scotty

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away!!
I would never stay here again! The room had black mold on the ceiling from a previous water leak. The towels were all stained. The water wouldn’t get hot in the shower. Bugs in the bathroom. The sheets were stained. If there was another hotel available around I would have gladly paid to not stay here.
Stayed 1 night in Nov 2023
Response from Prithvi Patel on Nov 27, 2023
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time.

6/10 Okay

SHELLY

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was nice and quite stay
For a funeral
Stayed 2 nights in Nov 2023
Response from Prithvi Patel on Nov 19, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

2/10 Terrible

James

Stayed 1 night in Nov 2023
Response from Prithvi Patel on Dec 5, 2023
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time.

2/10 Terrible

Gary

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was there at Check-in. I had to call a number for someone to arrive to check me in. It took at least 20 minutes to get in my room. One of the towels was so nasty and old, I threw it away. Ice machine was out of order. Possibly the worst Wyndham hotel on the map.
Stayed 1 night in Nov 2023
Response from Prithvi Patel on Nov 9, 2023
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time.

6/10 Okay

Ruthann

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Prithvi Patel on Oct 21, 2023
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time.

2/10 Terrible

RODNEY

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Beware Days Inn in Louisburg
This hotel is dirty, dirty, dirty! The shower curtain had holes in it. The towels and washcloths were disgusting. You can see the dirt in them. House keeping never came around to pick up trash and give fresh towels. This place is trash.
Stayed 2 nights in Oct 2023
Response from Prithvi Patel on Oct 9, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and nice staff. But do ask for extra pillows and towels. And go in town for breakfast. The free breakfast was just coffee juice and some cookies.
Stayed 1 night in Oct 2023
Response from Prithvi Patel on Oct 8, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

2/10 Terrible

David

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting.... I waited at front desk for 20 min for an employee to come check me in and while I was waiting I went to use the bathroom in lobby and the toilet was clogged and smelled like someone died in there.... room bed has stains and floors are extremely sticky like the previous person spilled soda everywhere... stay clear of this place. Also an employee kept stomping up and down the hallway for no reason.
Stayed 1 night in Oct 2023
Response from Prithvi Patel on Oct 7, 2023
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time.

6/10 Okay

Nolden

No. Breakfast as advertised, no Internet ATM in plugged. Send us to another one it was down also.bed and shower, with no bed bugs. All I can say for it.
Stayed 1 night in Oct 2023
Response from Prithvi Patel on Oct 7, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

6/10 Okay

Erica, Tampa

Disliked: Cleanliness, property conditions & facilities
There is no tub like the picture I thought the more money you spend the better the room but no. There is no tub in corner you come into smashed bugs on wall. Tub has not been cleaned and towels and clothes look as to have been used.
Stayed 3 nights in Sep 2023
Response from Prithvi Patel on Oct 4, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

4/10 Poor

Dennis

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Prithvi Patel on Oct 4, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

4/10 Poor

James

Business traveler
Bare rooms. No breakfast served as advertised. Lots of noise at night (seems a lot of maintenance Like laundry is done at night with noisy washers and dryers and maintenance carts). Staff not enthusiastic - lackluster. Fact that hotel was undergoing renovation may Have contributed- but renovation was not Included in its advertising
Stayed 3 nights in Sep 2023
Response from Prithvi Patel on Oct 1, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

4/10 Poor

Jennifer

Traveled with family
Disliked: Property conditions & facilities, room comfort
Poor quality
Our stay was not what expected. The bathroom had mole above the shower wall and showerhead was not working properly. No continental breakfast was served.
Stayed 1 night in Sep 2023
Response from Prithvi Patel on Sep 25, 2023
Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. Breakfast is served in the morning 7am-9am. Upon checking up we did see breakfast was put up on time. You can expect a further improved stay next time.Visit us again soon.Sincerely,General Manager

8/10 Good

gwendolyn

Stayed 1 night in Sep 2023
Response from Prithvi Patel on Oct 16, 2023
Thanks for the stay and the feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back.

4/10 Poor

Toby R

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No continental breakfast as promised, no coffee, exhaust fan in bathroom dripped water straight on the toilet, on you if you sit on toilet. Water UNDERNEATH tile in bathroom and bedroom. Walk on the floor ....water squushes out ftom under tile.
Stayed 3 nights in Aug 2023
Response from Prithvi Patel on Aug 29, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.Sincerely,General Manager

2/10 Terrible

barbara, Washington

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom smelled like urine Swarming knats from drain Inoperable wi fi Rusty microwave with missing glass carousel plate Dirty pillows Lack of wash cloths Noisy air conditioner disrupted sleep
Stayed 3 nights in Aug 2023
Response from Prithvi Patel on Aug 29, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.Sincerely,General Manager

8/10 Good

Kayla

Stayed 1 night in Jul 2023
Response from Prithvi Patel on Aug 22, 2023
Thanks for the stay and the feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back.Happy Travels,General Manager

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Prithvi Patel on Aug 12, 2023
Thanks for the stay and the feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back.Happy Travels,General Manager

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
My husband got sick call to cancelled the staff was disrespectful. Never made it to the hotel to check in.
Stayed 1 night in Jun 2023
Response from Prithvi Patel on Aug 12, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.Sincerely,General Manager

10/10 Excellent

Leonard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a joke no coffee not much of anything
Stayed 1 night in Jul 2023
Response from Prithvi Patel on Jul 9, 2023
Thank you for taking time to write a review. We will make sure to do some changes soon.General Manager

4/10 Poor

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities
When I opened the door I could smell cigarette smoke. The desk person said he didn’t smell anything. I was moved to another room by the maintenance guy. He said it did smell like smoke. Got up to go to breakfast at the time told by the desk person but there was no breakfast.
Stayed 2 nights in Jun 2023
Response from Prithvi Patel on Jun 28, 2023
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time.

4/10 Poor

Aissatou

Disliked: Staff & service
Cheap breakfast.
Stayed 3 nights in Jun 2023
Response from Prithvi Patel on Jun 5, 2023
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time.

8/10 Good

Dale V

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
happy
Stayed 2 nights in May 2023
Response from Prithvi Patel on Jun 1, 2023
Thanks for the stay and the feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back.Happy Travels,General Manager

4/10 Poor

JOHN, SMITHFIELD

Disliked: Amenities, property conditions & facilities
Response from Prithvi Patel General Manager on Jun 3, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.

6/10 Okay

saundra

Stayed 1 night in May 2023
Response from Prithvi Patel on Jun 3, 2023
Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon.