Ratings based on 349 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, Would stay again in a heartbeat!

Posted Apr 8, 2015
What a great space! Beautiful urban chic decor, super friendly staff, and such an added bonus with their art museum!
Comment from Hotel Management
Apr 30, 2015 by Sarka T., Director of Operations, Hotel Management
Thank you for staying with us at 21c Hotel Louisville. We are thrilled to hear you loved the museum, hotel and our super friendly staff! We look forward to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TN

Great hotel

Posted Mar 16, 2015
Very nice hotel will definitely stay again. Comfy beds. Great staff. Large rooms. Great location.
Comment from Hotel Management
Apr 3, 2015 by Sarka T., General Manger, Hotel Management
Thank you for sharing your experience with us. We are thrilled to hear you enjoyed your stay at 21c Louisville. We look forward to welcome you back soon! Sincerely, Sarka
4 out of 5
Recommended
for Everyone
by A verified traveler

Fun hotel with a lot of modern art

Posted Mar 15, 2015
Good location. The breakfast at the proof was not to my liking and I went there 3 days in a row. Menu was over thought I my opion bacon was sugar taste (and not maple) ham was salty ( more the usual ) sausage was not much better. Hotel was great clean art was fun staff was nice just go out for breakfast.
Comment from Hotel Management
Apr 3, 2015 by Sarka T., General Manager, Hotel Management
Hello, We are so very pleased that you choose to stay at 21c Louisville with us! Although I am thrilled to read "Fun hotel with a lot of modern art", I am sorry we didn't meet your expectations in all areas. Thank you again for staying with us and we hope to welcome you back soon. Best, Sarka
5 out of 5
Recommended
for Couples
by Betsyfrom Versailles,KY

A great weekend!

Posted Feb 9, 2015 on Hotels.com
A great Birthday splurge! the wonderful bronze Lucifer on the bar still there tempting anyone who walks by & handful of other pieces remain from our last visit 2 years ago. But all the rest - a fascinating new collection of art! right next to Louisville Slugger Museum & KY Science Center, as well.
Comment from Hotel Management
Apr 25, 2015 by Sarka, Hotel Management
Dear Betsy, thank you for your nice comment! We hope to welcome you more often. Best, Sarka T., Director of Operations
3 out of 5
Recommended
for Personal Event
by michaelfrom Louisville, Ky

Over rated

Posted Feb 2, 2015 on Hotels.com
Over rated as a top stay destination. Great staff...very clean but room ergonomics were lacking I.e. reaching into shower around glass to turn head on...and you're nearly under it! Rooms facing street are noisy...so its not for lite...or late sleepers.. So in a word... overpriced. The art is fantastic... But you can see3 that for free
Comment from Hotel Management
Apr 3, 2015 by Sarka, Hotel Management
Dear Michael from Louisville, Thank you so much for taking time to share your experience with us. We are thrilled to hear you found our staff "great", guestrooms "clean" and art "fantastic". However I'm sorry we didn't meet you expectations in all areas. In the hope that we will be able to welcome you again, please accept my best regards. Sarka T., General Manager
5 out of 5
Recommended
for Couples
by Martin

This traveler left a rating score only Posted Jan 9, 2015 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Fabulous

Posted Jan 7, 2015 on Hotels.com
Fabulous Hotel and I travel all the time.
Comment from Hotel Management
Apr 25, 2015 by Sarka, Hotel Management
We are thrilled to hear you enjoyed our fabulous hotel. We hope you visit again soon! Sarka T., Director of Operations
4 out of 5
Recommended
for Couples
by Johnfrom columbia

cool place

Posted Jan 4, 2015 on Hotels.com
Everything was lovely except our bed....it was hard as a rock. I like a firm mattress...but this was exceptionally stiff.
Comment from Hotel Management
Apr 30, 2015 by Sarka, Hotel Management
Dear John, thank you for staying with us and for your review. Although I am glad you overall liked our hotel, I am very sorry to hear we didn't meet your expectations in all areas. Sarka T., Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2014
Cons: less noisy guests
Location: Great theatre nearby and farm to table wonderful restaurants.
Loved the hotel connected to the art museum...great art. Comfortable, cool room. Noisy guests were loud outside the room otherwise perfect. Loved the restaurant, Proof and their bar. Close to the theatre. Would love to return to the hotel.
5 out of 5
Recommended
for Families
by Mashhudfrom Memphis, Tn

unusual hotel, in a good way

Posted Dec 26, 2014 on Hotels.com
family vacation, great location, close to museums and restaurants. attentive and polite staff. nice rooms. renovations ongoing so sometimes one of the elevator was out of service. one of out rooms had to be changed due to the shower not draining but we were upgraded to a nicer room.
Comment from Hotel Management
Apr 30, 2015 by Sarka, Hotel Management
Dear Mushhud, we absolutely agree with "unusual hotel, in a good way"! We appreciate your staying with us, and hope to welcome you and your family again soon. Sarka T., Director of Operations