Ratings based on 520 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Treasure Island, FL

Inexpensive, near shopping and restaurants.

Posted Sep 15, 2014
Overall the hotel was fine. I was looking for a place that we could have our dog with us. Their websites says they are pet friendly but i didn't see any mention of fees. When I arrived I was notified that there was a 15.00 a day fee, for dogs. The second night we were there, someone tried to come into our room. When I checked out, I found out that the whole time we were there we had been put in the wrong room. Attendant says, "no wonder that man could get in" she had assigned him the room we were in. Pretty big mess up if you ask me. What if we hadn't been there and he was able to get in. I only had my clothes in there, but what if I'd left my laptop or some other valuable item?
3 out of 5
Recommended
for Everyone
by A verified traveler

Use some febreeze please and get some bananas!

Posted Sep 1, 2014
I have stayed at this BW many times over the course of 6 years. I requested a smoking room, as I have every time I stay here, and when I walked in the room, I was blown over by the intense smell of smoke. Now, I know I smoke, and I requested it, but it does not have to smell like an ashtray that has not been emptied from 1977. I couldn't even stand it, and I have been a smoker for 25 years. I had to go by a bottle of Febreeze and sprayed the entire room down about 3 times just to get to the point where I could relax. It is obvious that they have done nothing to "refresh" the fabrics as people check out of the room. A bottle of Febreeze is about $5, go get some please. The hotel staff was friendly, especially the housekeeping staff. The free breakfast in the morning was typical of this Best Western, but was disappointed there was very little fruit selection, and on the second day of my stay, there were no bananas to be had. There were some old tangerines, and some pretty beat up apples. Keep it fresh people. Every time I used to have to get a hotel in this area, I would immediately go to this Best Western. In the future, I may have to review my options before returning. I hope they can get these things straight for the next guests.
2 out of 5
by A verified traveler

Posted Aug 20, 2014
Just OK. staff was fine, but the hotel was a little dated with a sticking door that was difficult to open. The breakfast buffet was average.
4 out of 5
Recommended
for Everyone
by A verified traveler from IL.

Nice and clean, close to a great restaurant,nice!

Posted Aug 14, 2014
After traveling all day in the car, this hotel was just what we hoped it would be! Clean,fresh, and very convenient! Having a restaurant right beside it was a plus!! Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from Bowling Green, KY

This hotel met my expectations.

Posted Aug 10, 2014
Pros: Clean. Convenient.
We just needed a clean room for one night. This hotel was doing some remodeling, but it was quiet and clean. The red shower/tub combo in the bathroom was a bit of a surprise, but the room was in good condition and everything worked. I'd stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Smyrna, TN

Nice hotel close to the NSRA car show in KY.

Posted Aug 4, 2014
Pros: Location and cleanilness of the room.
Cons: Everything was fine.
Location: Located not far from the NSRA car show held in Louisville, Ky.
Room was very modern and nice, staff was friendly.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel

Posted Jul 22, 2014
We stayed here to be close to Louisville, so the location was great. The hotel was clean, the staff was friendly. No complaints.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mokena - Illinois

Half-way point overnight to Smokeys -Gatlinburg TN

Posted Jul 21, 2014
Pros: Cleanliness of room. Nice liquid shampoo and soap dispensers in shower.
Cons: Breakfast - better selection
Location: Close to expressway, half way for our drive - only stayed 1 night.
The room was recently re-decorated. Very clean and in excellent condition. Beds were comfortable. Very convenient being right off of expressway, but not too noisy at all. Breakfast was OK. We especially liked the choclate chip cookies that were in lobby when we arrived at night.
3 out of 5
by A verified traveler from Clarksville indiana

Posted Jul 11, 2014
Air conditioning barely worked very uncomfortable stay because of this would have been excellent if a\c worked like it should
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
Nice hotel that's right off Interstate. A wide variety of places to dine, many within walking distance.