Reviews

8.0

Very Good

Rating 10 - Excellent. 130 out of 381 reviews" "
Rating 8 - Good. 158 out of 381 reviews" "
Rating 6 - Okay. 45 out of 381 reviews" "
Rating 4 - Poor. 28 out of 381 reviews" "
Rating 2 - Terrible. 20 out of 381 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but was clean and staff was friendly.
Stayed 1 night in Mar 2024

4/10 Poor

Stacy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Unfortunately our stay was disappointing. The floor and sink were dirty. The refrigerator still had previous stuff in it. The linens were terribly stained. Although advertising breakfast, there was none and we weren’t informed at arriving. When we asked for an additional pillow we were told “no, we don’t do that”.
Stayed 2 nights in Sep 2023

4/10 Poor

Don

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Ice machine did not work. Very outdated. Bed uncomfortable
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Staff & service
This hotel can work for you
This is an older hotel that has seen better days. The bed was comfortable but the room smelled of smoke, even though it was supposed to be a non-smoking room. No amount of odor eliminator can remove cigarette smoke embedded in the walls (I don’t know for sure, but the age of the facility makes me think every room may have this same smoke odor). The shower was good and adequate. The breakfast was nice. Overall, if you can adjust to the stale, smoky smell (we did), this hotel will work for you.
Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean and the service people were freiendly and obliging.
Stayed 3 nights in Jul 2023

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected!
We stayed here one night for my daughter’s basketball tournament, and it was better than I expected. We should have stayed here all 3 nights and saved about $150 a night plus parking fees! It has just as many amenities as the $200 a night hotel we stayed at downtown. It was very clean, it had a washer and dryer and staff was helpful! We didn’t need anything fancy for our stay but it was clean and the neighborhood was safe. Super quiet at night and no riff raff.
Stayed 1 night in Jul 2023

10/10 Excellent

Kiri

Stayed 1 night in Jul 2023

8/10 Good

Dan

Stayed 1 night in Jul 2023

8/10 Good

Clifford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Friendly staff. Clean rooms and lobby
Stayed 1 night in Jun 2023

8/10 Good

Darrell

Traveled with group
Liked: Cleanliness, staff & service
Property dated
Stayed 1 night in May 2023

8/10 Good

Shadawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and quiet. The bed mattress was very hard and uncomfortable. I would recommend upgrading the bath products.
Stayed 2 nights in May 2023

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic discount lodging with no breakfast. Clean, nice staff, no frills hotel.
Stayed 3 nights in May 2023

6/10 Okay

Alex

Stayed 1 night in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Derby 2023
Perfect in every way.
Stayed 3 nights in May 2023

2/10 Terrible

Renata

Traveled with pets
Your website said this hotel was pet friendly. When I checked in, they said $24 per dog and when I said I had cats, they said they didn’t allow cats. The website did t say anything about any extra charge nor did it say they don’t allow cats. We had to find another hotel because of this and had to pay more. Not happy with Expedia either
Stayed 1 night in Apr 2023
Response from Dave on Apr 24, 2023
Dear guest, please read under policy section as it clearly says Hotel only allows Dogs and charge is 25 each

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Bed has a terrible metallic squeak to it when you sit on it or roll over. Spider in shower with me while I bathed. Blood spot on one of the three pillows on bed. Only needed the room for one night just to rest and shower before heading back home.
Stayed 1 night in Nov 2022

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service
It was clean
Stayed 1 night in Nov 2022

10/10 Excellent

Jo, Bismarck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk went over and above to find me a room.
Stayed 1 night in Sep 2022

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Peter on Sep 24, 2022
Dear Christina,Thank you for taking time to give us a review. We hope you enjoy your stay and stay with us again in near future.

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very nice, clean and comfortable. It was a stop overnight while traveling. It would be nice if they offered coffee and maybe muffins for breakfast. There is a Waffle House next door. Overall nice place to stay.
Stayed 1 night in Sep 2022
Response from Peter on Sep 24, 2022
Dear Brenda,Thank you for taking time to give us a review. We appreciate your kind words and hope to see you again in near future

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was very nice and accommodating considering checked on at 1am..very friendly and helpful.
Stayed 1 night in Sep 2022
Response from Peter on Sep 24, 2022
Dear JamesThank you for taking time to review us. We are always here to help you and everyone early morning. Hope to see you soon

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much cleaner and better amenities than expected.
Stayed 1 night in Sep 2022
Response from Peter on Sep 24, 2022
Dear Michael Thank you for your review. We hope to see you soon again

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't go wrong with a stay here
The staff was super friendly, the hotel and room clean as a whistle. It is very close to shopping and restaurants. Probably will have given higher rating when they begin breakfast again.
Stayed 2 nights in Sep 2022
Response from Peter on Sep 24, 2022
Dear Karen,Thank you for your kind words. We are blessed and very appreciated. We hope to see you soon again in near future

4/10 Poor

Rosario

Stayed 1 night in Sep 2022

8/10 Good

Janet

Liked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, looks like recently renovated. Door required a little extra pressure to ensure it closed, but room was fine. Only room coffee provided was one decaf package and when I inquired at the desk, response was that regular coffee was on backorder and I was given what was said to be the only regular coffee packet they had. No breakfast at all despite having a space to do it in.
Stayed 1 night in Aug 2022
Response from GM on Aug 10, 2022
Dear Gary, Thank you for your review. Sorry for any inconvenience, however we hope to receive regular coffee from another vendor soon by next week. Also, due to staff shortage temporary our breakfast is at pause. We hope to continue breakfast soon.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from GM on Aug 10, 2022
Dear Brenda, Thank you for your review

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and friendly service!
Clean room and friendly service! Very accommodating.
Stayed 1 night in Aug 2022
Response from GM on Aug 10, 2022
Dear Karen, Thank you for your review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Safe, Cheap
I always hesitate when booking a “less expensive” hotel. This hotel was exactly what we needed. Basic, no frills, just used it while we were on our way somewhere else. It was clean and felt safe. I’d stay here again.
Stayed 1 night in Jul 2022
Response from Management on Jul 28, 2022
Dear Jennifer, Thank you for giving us opportunity to make your stay positive. We look forward to seeing you again.

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The clerk was rude,and grounds look horrible,the lobby dirty trash on the floor....We diddnt even stay there we went across the street
Stayed 1 night in Jul 2022
Response from GM on Jul 23, 2022
Thank you for your review, You went across the street because you were asked to leave the property. We treat our guests with dignity and respect and we expect our guests to treat our employees the same. As you arrived at the Hotel, you started to discourage my staff because you could not wait in the line. My staff asked you to patiently wait for your turn to be checked in. After you refused, you then started using foul language and be offensive. I strongly encourage you to be nice to everyone. Thank you have a great day!

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and the room was very clean. No elevator… the outside of the building is very rough with no breakfast offered. It is around several restaurants and parking is okay
Stayed 2 nights in Jul 2022
Response from GM on Jul 23, 2022
Thank you! We look forward to have you again.

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great desk staff who was more than accommodating. They were overbooked for rooms with two beds so upgraded us to a suite so we would have the pullout bed.
Stayed 1 night in Jul 2022
Response from GM on Jul 23, 2022
Thank you! We look forward to have you again.

8/10 Good

Samuel, Bonita Springs

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Decent place to stay close to the highway. A little surprised there is no breakfast option whatsoever though. No worries as there is a Waffle House just down the hill. There is a coffee machine in the room, but the flavor was not very good. Room is nicely appointed though. No smoking hotel. Got a queen with fridge & micro for $88 after all the fees & taxes. Hard to find anything that low these days.
Stayed 1 night in Jun 2022
Response from Peter on Jun 26, 2022
Dear guest, Thank you for staying with us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Peter on Jun 26, 2022
Dear guest, Thank you for staying with us.

6/10 Okay

Thomas

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a basketball tourney and needed to stay one night. It was clean and perfect for the one night stay. easy to locate.
Stayed 1 night in Jun 2022
Response from Thank you on Jun 26, 2022
Dear guest, Thank you for staying with us.

8/10 Good

Kyle

Stayed 1 night in Jun 2022

8/10 Good

WILLIAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I HAD A GOOD STAY, NICE ROOM, WIFI WORKED GOOD, FAIRLY QUIET JUST A FEW LOUD DOORS CLOSING..
Stayed 3 nights in Jun 2022
Response from Peter on Jun 20, 2022
Dear William, Thank you We hope to see you again soon

10/10 Excellent

Garrett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is exactly what I need. No more no less. A clean bed a hot shower. The desk clerk was very helpful and accommodating. Absolutely no problems.
Stayed 2 nights in Jun 2022
Response from Peter on Jun 20, 2022
Dear Garrett, Thank you We hope to see you again soon

8/10 Good

Tracy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and staff was very friendly at check in.
Stayed 1 night in May 2022
Response from Peter on Jun 20, 2022
Dear Tracy Thank you We hope to see you again soon

8/10 Good

Joel

Liked: Cleanliness, staff & service
Good value
Stayed 1 night in May 2022
Response from Peter on Jun 20, 2022
Dear Joel, Thank you We hope to see you again soon

8/10 Good

Eugene

Liked: Room comfort
Good for a stay while traveling
We stayed here because the weather was bad and we needed to stop and rest.
Stayed 1 night in Apr 2022

8/10 Good

Brian, Sumerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, in good condition. Nice staff. Ample parking. If you’re looking for an inexpensive bed to lay your head for the night, this hotel meets the need.
Stayed 1 night in Mar 2022
Response from Pete on Mar 26, 2022
Dear Brian, Thank you for your positive feedback. Our staff is working very hard to accommodate all guests and we look for ways to improve. Thank you!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

April

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Quiet, clean, spacious room,good water pressure in the shower (!!!), fridge and micro in room. Be aware -- no elevator so if you have a lot of luggage, make sure that you request a 1st floor room.
Stayed 1 night in Mar 2022
Response from Nick on Mar 26, 2022
Dear April, Thank you for your positive feedback.

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022
Response from Billy on Mar 10, 2022
Dear Cassandra Thank you for staying with us!

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Billy on Mar 10, 2022
Dear Rich Thank you for staying with us!