Ratings based on 130 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay close to airport

Posted May 27, 2014
Pros: Great staff. Little bar and store was great.
Cons: Elevator floor very dirty. Breakfast buffet overpriced. No coffee out for guests.
Great staff! Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!Great staff!
Comment from Hotel Management
Jun 4, 2014 by Michael, Hotel Management
What a wonderful five star review! Thank you for staying and I have already shared this with our team.
4 out of 5
by A verified traveler

Nice hotel.... Really pricey

Posted Apr 27, 2014
Pros: Loved the heated Whirlpool and the indoor swimming pool.
Cons: The price of breakfast.
The only reason I give this hotel a 4 out of 5 is because they charge $11.25 a plate for breakfast. This doesn't even cover your coffee. Other than that it was very nice, very clean, and the staff were very accommodating.
Comment from Hotel Management
May 2, 2014 by Michael, Hotel Management
Thank you for your review. I'm sorry that the Bistro pricing was higher than expected. We try to provide an experience that exceeds every guest's expectations and are glad that you enjoyed your stay overall. We hope that you will return on a future trip to the Derby City.
5 out of 5
Recommended
for Everyone
by Bob from Iowa

Helpful staff

Posted Apr 21, 2014
Due to mix up in scheduling, staff at front desk helped me get rm reserved for the 2 nights that we needed. Had enjoyable stay.
Comment from Hotel Management
Apr 21, 2014 by Michael, Hotel Management
Thank you for sharing! We are glad to hear that our team was able to assist you. We are very glad to hear that you had an enjoyable stay and hope to see you back again on a future trip to the Derby City!
4 out of 5
Recommended
for Everyone
by Charlie from Wisconsin

Close to airport

Posted Apr 15, 2014
Pros: Close to airport and only 10 minutes from downtown.
Cons: Front desk staff attitude!
Everything was positive about the location, room, pool, etc. Only issue was the lack of attention form front desk staff; rarely greeted, when acknowledged at all it was without pleasant demeanor. Most often passing desk wasn't acknowledged at all. The housekeeping staff were quite pleasant. Breakfast a bit expensive. Flavored ice water was nice.
Comment from Hotel Management
Apr 21, 2014 by Michael, Hotel Management
Thank you for sharing! We are glad that you had a positive experience overall. I will certainly follow up with our front desk team regarding your comments. I am happy to hear that your experience with the housekeeping team was positive. We hope to have an opportunity to host you again in the future when we can show you the all around fantastic service that our guests have come to know and love!
3 out of 5
by J from red bud, illinois

Ok hotel

Posted Apr 5, 2014
For the price of the room I was expecting maybe a little bit more. We had to use the sofa bed in the room and it was far from comfortable. The springs could b felt. We have stayed n other hotels thy were comparable and were much nicer for about half the cost.
Comment from Hotel Management
Apr 21, 2014 by Michael, Hotel Management
Thank you for staying and for taking the time to share your thoughts. I am sorry that we did not meet your expectations on your most recent stay. Our goal is to exceed the expectations of every guest and we hope that we may have another opportunity to exceed your expectations on a future trip to Louisville.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel close to venue

Posted Mar 11, 2014
Pros: The staff was very friendly, great breakfast, and we enjoyed the nice open common area.
Cons: The elevators were extremely slow
Location: We liked that it was close to our venue, the Convention center as well as for those you were interested in the amusement park.
We arrived after a long drive from Columbus and were happy to embark on a nice clean facility and friendly staff.
Comment from Hotel Management
Mar 12, 2014
Thank you for choosing to stay with us and for providing your feedback. We are glad that you enjoyed your stay and hope to see you back again on a return trip to the Derby City!
5 out of 5
Recommended
for Everyone
by James from Hartsville, SC

Last minute trip decision

Posted Feb 18, 2014
Pros: cleanliness
Cons: everything was good
Location: the hotel is very close to Expo center and Fairgrounds, Airport, and many other attractions.
decided last minute to attend National Farm Show, so I looked for a room close by, as usual, I go to Marriott hotels first. To my surprise, there is availability very near my destination. I book the flight and hotel and set off for my mini-vacation. Upon arrival at the hotel, I was greeted by a nice lady. She was very thorough with check-in and made sure I knew the way to my room. After a long day, I was very tired so I went directly to my room without incident. The room smelled very clean and fresh, it was modern and very relaxing. After a very good night's sleep, I returned home. The hotel stay was short, but the Marriott chain again lived up to my expectations. That is why I always choose Marriott hotels first.
5 out of 5
Recommended
by Ed from Kentucky

Very close to airport

Posted Jan 29, 2014 on Hotels.com
It was a great hotel. The bed was super comfortable, and the room was very nice. The only problem was that my toilet would not flush, but I notified the employees.
Comment from Hotel Management
Apr 26, 2014 by Michael, Hotel Management
Thank you for staying and for providing your feedback. We are glad that you enjoyed your stay and I have confirmed with engineering that the issue has since been fixed. We hope to see you again on a future trip to Louisville!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2014
Comment from Hotel Management
Jul 19, 2014 by Michael, Hotel Management
thank you for taking the time to review our hotel. We appreciate you choosing the Courtyard Louisville Airport!
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Jan 7, 2014 on Hotels.com
Comment from Hotel Management
Mar 22, 2014 by Michael, Hotel Management
Thanks for another great five star review!