Ratings based on 467 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Louisville, KY

Not as expected

Posted Jan 22, 2015
Unfortunately, the room had a distinct odor and was very hot upon arrival. We were placed next to the elevators on the first floor so it was noisy all night with people waiting for the elevator outside our door. The room was also noisy because every time the elevator ran it was noisy in our room. Very disappointed for the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Davenport Iowa

Great Hotel Close to Airport

Posted Jan 21, 2015
Pros: Everything was great. The room. The restaurant and MOST IMPORTANT the AWESOME people who work there. Also very close to airport.
Cons: I have no suggestions. Everything was fine by me.
Location: Close to airport. Didn't get a chance to take in the surroundings
Everything was great. The room. The restaurant and MOST IMPORTANT the AWESOME people who work there
Comment from Hotel Management
Jan 26, 2015 by John S, Hotel Management
Dear Marty, Thank you for the great star rating and the great comments regarding the Blue Horse Restaurant and our team.. We do hope we are able to welcome you back again soon. Sincerely, John Shake, GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Drop and Flop

Posted Jan 19, 2015
It's cold outside, late and I have a cold. If I have to be on the road, this is where I know I can jump in bed and sleep, get good rest and be as good as I can be the next day.
Comment from Hotel Management
Jan 26, 2015 by John S, Hotel Management
Dear David Thank you for the great comments, we do hope you are able to return again soon for another restful night. Warm Regards John Shake, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Expo center.

Posted Dec 4, 2014
Shuttle service was excellent and timely. Staff was very helpful and friendly.
Comment from Hotel Management
Dec 9, 2014 by John S, Hotel Management
Thank you for your positive review. We are pleased to hear that our shuttle service was prompt and worked well for you. We take pride in our friendly and courteous staff. We look forward to your return. John Shake, GM
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Orleans

Perfect location by airport

Posted Nov 30, 2014
Room is large and bed very comfortable. There are many thoughtful touches: numerous handy plug-ins for various electronic gadgets; two stands for our suitcases; wonderful shower head (a Speakman) and great hot water. The toiletries are well-chosen and aimed at relaxing and de-stressing the traveler. Reception staff and bar staff were quite professional, very helpful and pleasant. It was the day after Thanksgiving, and we were heading home, and weary from the holiday and lots of family and food. Had dinner sitting at the bar. Good menu (and also a separate and more extensive dinner menu for the adjoining restaurant). Very nice and tasty food, served by a very capable and personable bartender. We felt well-taken-care-of, and decided we'd stay at the hotel the night before our flight home for our next visit. Thanks!
Comment from Hotel Management
Dec 2, 2014 by John S, Hotel Management
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. John Shake, GM
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Great location, near city,Churchill Downs

Posted Nov 24, 2014
Pros: clean, staff, location
Location: Downtown, Airport, Churchill downs, Louisville Slugger museum
Very nice amenities, clean, staff very nice, nice restaurant rooms big and clean. easy to get around from the location,
Comment from Hotel Management
Nov 28, 2014 by John S, Hotel Management
. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Central KY

Nice hotel with easy access to the airport.

Posted Oct 16, 2014
We have stayed here three times when we have early flights out the next day. Checked in around 7:00 pm and there was quite a line and only 2 employees but they were very pleasant. The restaurant has always been very good. We have always enjoyed our stay!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Nice hotel inadequate parking

Posted Oct 14, 2014
Recommend king suite very spacious and comfortable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom v

Excellent service. Great restaurant.

Posted Oct 13, 2014
Stayed at the same time the hotel was hosting a dog show. Although I could see dogs everywhere, they weren't an inconvenience. The conference I was attending used one of the many conference rooms, and the facilities were superb.
4 out of 5
Recommended
for Everyone
by A verified traveler

October stay, L-ville

Posted Oct 8, 2014
Pros: Work out room, Bar and big parking lot to walk.
Carpets are worn and dirty in many areas of the hotel's first floor, including the elevators.