Ratings based on 278 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Meh

Posted Apr 23, 2015
No maid service for three hours after we requested it. The rooms couch was covered in stains. The food was decent, but took FOREVER. Not impressed. Won't be back.
5 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Great stay as always!

Posted Apr 20, 2015
We have never been disappointed with a stay at Embassy , and this one was no different. Everything you have come to expect from this brand, includong top notch cooked to order hot breakfast. We will stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Nice place

Posted Apr 14, 2015
Good area.Pet fee was high $75 everything else was excellent .
4 out of 5
Recommended
for Everyone
by A verified traveler

Trip To Louisville

Posted Apr 9, 2015
Pros: The design of the hotel. Room was set up nice for comfort.
Location: I think the area is more around a business park, but it was close enough to be able to drive to things.
The hotel was nice. Check in was easy and we had a very nice room. Workout facility was good. The breakfast in the morning was great! The pool was out of commission that evening due to some issues, but they had it up and going the next morning. Overall the stay was good!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Charlotte, NC

Great Get Away

Posted Apr 6, 2015
Pros: Very Nice and clean with a great staff.
Cons: Better Air Circulation options, Pull-Out Mattress upgraded, Better sound proof for rooms.
Location: Close to some good areas of Louisville. 10 minute drive to Westport Road and St Matthews areas. Downtime is about 20-30 min depending on traffic
The Embassy Suites was in the middle of updating the wooden furniture with a more modern feel. The pull out mattress was especially old and worn. My wife needs some direct air, and we could never get the room to a comfortable level for her during the 3 nights. If there is an event in the atrium, you will be able to hear it in your room. We were on the 4th floor and could hear the crowd at night.
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome staff

Posted Apr 4, 2015
The staff at the hotel was excellent. The only drawback to our stay was that one of the elevators was out of service because the moving crew was bringing in new furniture while they were updating their rooms.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
Pros: Restaurant / bar on site. Complimentary evening drinks & snacks - nice touch. Spacious.
Cons: Breakfast bar refill during peak time (no eggs). If doing complimentary hour, staff bar area with more than one (wait time 20 min.) and he worked hard
Overall an OK stay. Staff was friendly and room was quiet.
5 out of 5
Recommended
for Families
by Gregory P. from Ocala,Fl

Best in Louisville,Ky

Posted Mar 31, 2015 on Hotels
First time at this brand as soon as we walked in the room I was blown away at how nice it was,and the breakfast in the morning was outstanding real hot cooked food to order if you wish
5 out of 5
Recommended
for Couples
by Jean from Indiana

Great Hotel

Posted Mar 31, 2015 on Hotels
Great Stay. Hotel was very clean, attractively decorated and the staff was more than friendly and accommodating. The cost included happy hour and made to order breakfast, which made it an even better value. We will stay again!
5 out of 5
Recommended
for Families
by A verified traveler from Marion IN

Great hotel for families

Posted Mar 26, 2015
Pros: The spacious rooms and the complimentary breakfast.
Location: This hotel was in a very nice business district. We found many restaurants and shops nearby.
We chose this hotel because of the room it had. We were traveling to Louisville for a 4 day weekend with our 2 granddaughters. The separate living area with couch, chair and TV made such a difference during this trip. The girls could watch what they wanted and we had a nice TV in the other room to watch. The made to order breakfast was delicious and had so many choices. The 2 girls cooking breakfast were so friendly and helpful. My husband & I enjoyed the complimentary drinks each evening while the girls loved the snacks offered. The indoor pool and hot tub were great also. Overall, this was such an enjoyable place to stay.