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Our room was not part of the main hotel but in annex building. The extended stay clientele followed us around the property to our room making our family feeling unsafe and uneasy. Upon entering the building, the smell of smoke was intense despite no smoking signs around.
The room itself was filthy and multiple towels had been clearly used (or not properly cleaned with hair present). The beds were visibility sagging and thin mattresses which provided no support! Dogs were on property and barking throughout the building. This hotel was awful!
Within moments of entering we contacted management and Expedia to get out of this reservation. Our entire family, including our child, were not comfortable staying here.
Jennifer
Stayed 2 nights in Mar 2024
Response from Khaled on Mar 15, 2024
I am very sorry for the inconveniences you encountered. Guest safety and cleanliness are some of the main factors we strive for. We hope you will give us another chance when choosing to stay in the near future. Thank you.
8/10 Good
Kaitlyn
Traveled with family and small children, Traveled with pets
Mar 1, 2024
Liked: Staff & service, amenities
Smelled spray paint when we woke up but for the most part everyone was quiet during quiet hours , no signs of pests. Stove, oven, microwave and fridge all worked ! Front desk very nice. Make sure to bring your own cookware plates cups, bowls , and silverware. Very pet friendly
Kaitlyn
Stayed 6 nights in Feb 2024
Response from Khaled on Mar 1, 2024
We appreciate you staying with us. Looking forward to seeing you soon. Thank you.
Friendly staff. Room was immaculately clean: plank floors instead of carpet! Beautiful bathroom with counter space almost wall to wall. Lighted mirror around all four sides: nicer to apply makeup in the morning. Beautiful property!
Nancy
Stayed 1 night in Feb 2024
Response from Khaled on Feb 27, 2024
We really appreciate you staying with us. Looking forward to seeing you in the near future. Thank you!