Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by K from Chicago from elmhurst, IL

Mismanaged hot mess of a hotel

Posted Apr 8, 2014
The elevator was out and the staff said it would be 3-4 days before it was repaired. The heat/ac unit was tough to make sense of. Low fan, high fan, low a/c, high a/c, turn dial toward red or blue and how much? How about a thermostat?! The breakfast was unappetizing. The counters were filthy with crumbs and eggs. I saw a staff member drag a rag around on the floor with her foot and then pick it up and use it to wipe off the counter. Disgusting!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Very convenient and close to where we were going

Posted Feb 16, 2014
The staff was very nice and the room was very comfortable and clean
1 out of 5
Recommended
for Business Travelers
by Rob from South bend Indiana

Worst night ever

Posted Nov 19, 2013 on Hotels.com
The worst night I have at a hotel in a long time. The floors above us creaked every time somebody walked across the floor. Which was constant. We could clearly hear the people in the front lobby eating breakfast. Everything was so loud there was no way I could sleep. When I went to complain to the front desk I was told there was no manager there until Thursday. I was checked into the hotel for a total of five hours and was so mad I left in disgust. The front desk could not even compensate me on my bill I have to wait for manager to come back from a vacation.
4 out of 5
Recommended
for Everyone
by rwiley from florence, al

Nice hotel

Posted Nov 18, 2013
Pros: Close to the expo
Location: Very close to the fairground & expo center
Very clean & comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Sep 30, 2013
Room was great. Very clean, comfortable bed, excellent breakfast, and friendly staff. Thumbs up!
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Sep 30, 2013
Room was great. Very clean, comfortable bed, excellent breakfast, and friendly staff. Thumbs up!
3 out of 5
Recommended
for Families
by Jamie from Cumming, GA

Not sure I'd seek them out again

Posted Sep 30, 2013 on Hotels.com
Well something happened with my GPS, because I ended up driving through a not-great neighborhood, so "behind the scenes" was scary enough that we didn't walk to a nearby restaurant. I thought the desk service was rude. When I walked in, no one was there, and then I had to wait while she came back and helped someone else. Then on the way out, we checked out and I didn't get a smile, a "how was your visit" or even "come again." Rude. The person manning the breakfast however, was very polite and friendly. I was traveling alone with my toddler and they put me up on the third floor. Two different people at the front desk; both rude. Gave me a bad feeling about the hotel brand.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

TOTALLY SATISFIED!!!!!!!! A great deal!!:)

Posted Sep 14, 2013 on Hotels.com
RoomsI Was 100% Pleased With The Price, RoOms Service. WouLd Definently Recommend ThisHotel!!
4 out of 5
Recommended
by A verified traveler

Posted Aug 27, 2013 on Hotels.com
The 1st room had a mildew smell. Went to front desk and ask for another room on 3rd floor. Received a call from the front desk and apologize for the 1st room and the condition of it. They gave us a discount on the room. Don't know whether I would stay again. The clerk was very helpful.
4 out of 5
Recommended
for Personal Event
by Tommy from Sheperdsville, Ky.

Nice place

Posted Aug 20, 2013 on Hotels.com
Very nice and easy access to Interstate