Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Rob from Spring Grove, IL

Nice Hotel, But...

Posted Mar 10, 2014
Pros: The room was nice, the facilities were nice, very comfortable. The A/C was manual. Some hotels it is automatic and you don't have total fan control.
Cons: Have a real restaurant with proper employees.
Location: Right across street from Expo Center (but you still have to drive)
First of all the hotel was very nice, we were greeted by 2 friendly hotel staff. We got in late and were going to eat at the hotel restaurant but staff wasn't around so we decided to go elsewhere. In the morning we stopped for breakfast and the service was slow and the food was worse. $8 for 3 small pancakes that came out of a box, and they were cold. No Refills on drinks, asked for hash-browns and received potatoes with ketchup instead. Glad we had decided not to eat there the previous night. The second night we were there I heard what sounded like power equipment on and off all through out the night. I was confused, maybe they are renovating part of the hotel away from guests? So I went down to the front lobby and asked if they were working on any of the rooms, the hotel employee said no, that's just the wind you are hearing. He then turned and walked away, I was like... hmmm I guess this conversation is over then... We were at the end of the hall and I am sure the wind was blowing into vents making rattling noises, but I swear it sounded like people screwing stuff into walls. I just thought his answer was a bit rude. The toilets don't flush correctly, you can blow your nose and it take 2 flushes to go down, doesn't clog, just doesn't flush right either. Overall it was a good hotel, don't want to focus on the small negatives. I would absolutely stay there again. The room was comfortable, clean and the bed was soft.
4 out of 5
Recommended
for Everyone
by Connie from Memphis, TN

Very Convenient to the EXPO

Posted Mar 10, 2014
Pros: Convenient to the Kentucky Expo and fairgrounds
Cons: Parking.We checked in a 10PM and got the last space in the lot.
Location: No places of interest other than the EXPO, stadium, Amusement Park which are all on the same grounds. No restaurants but convenient to the highway.
I spent 2 nights recently with my daughter for a volleyball tournament at the Kentucky EXPO which is right across the street. The room was very clean and comfy but we did hear some noise from the airport nearby which is to be expected. The neighborhood does not have much to recommend it. There is an Arbys right next door and Denny's down the street. Overall, the convenient location and comfy room was wonderful enough to make up for the noise though. I would stay here again if going to the Kentucky EXPO again.
2 out of 5
by A verified traveler

Not worth the money

Posted Mar 9, 2014
The hotel was not what I thought it would be for $200 a night. The rooms were decorated horrible and looked like something out of the shining.
3 out of 5
by A verified traveler

Too much money for a average hotel

Posted Feb 15, 2014
Hotel room lighting was just weird. The overall room did not live up to what I think a Sheraton hotel should be. Decent hotel but next time I will pick a different one
4 out of 5
Recommended
for Business Travelers
by Libby from Indiana

Nice hotel close to the airport.

Posted Jan 29, 2014
Pros: Location is good.
Cons: Will be time soon for a furniture upgrade.
I took advantage of the park and fly to leave my car at the hotel for a few days. This is a great option.
4 out of 5
Recommended
for Everyone
by A verified traveler

the case of the cold room and slimey spa

Posted Jan 25, 2014
Pros: clean and new
Location: ok
spa was gross!! it looked like there was slime around it on the inside. I also had a problem with there being no heat in my room
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 14, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Dinning with Martha!

Posted Jan 12, 2014
Colin and Michelle from GameXtractor Canada! Martha! Dinning with you on our way to Nashville show was not only delicious but so!! Fun!! Thxs Again!!
4 out of 5
Recommended
for Everyone
by Moshie from ky

close to airport.

Posted Jan 9, 2014
We decided to drive to Louisville the night before our flight due to the weather. This hotel was very close to the airport and was very clean and quiet. I would stay here again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 8, 2014