Ratings based on 117 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
very nice hotel for the pricePosted Sep 21, 2014
Pros: convenient location close to the airport.
Cons: no free breakfast and no restaurants within walking distance except arby's.
comfortable bed, nice thick comforter. room clean and quiet.
for Business Travelersby A verified traveler from Missouri
Airport Sheraton, LouisvillePosted Sep 16, 2014
Pros: Comfortable beds.
Cons: Breakfast service in the restaurant and the price of the hotel stay. Online the booking rates were over $180. Although appealling, not worth that much
Location: Located by airport and Expo Ctr, but most of the things we wanted to see were downtown Louisville.
The hotel was very appealing upon first entry. The registration staff was quick and efficient. The room was modern and the beds very comfortable. The only meal I ate at the hotel restaurant was breakfast and I was disappointed with the service. When we walked in, although there were not many customers, several tables were not cleaned so there was limited seating until the tables were cleared. The waiter seemed to be the only visible person and he was doing all the tasks (besides cooking) and he was pretty slow about it. Although the breakfast served was good, I was disappointed by the poor service and unkempt appearance of the restaurant itself. Otherwise, most everything else about the hotel was pleasant.
for Everyoneby A verified traveler from Evansville, IN
Nice Hotel close to Airport & downtownPosted Aug 26, 2014
Very nice place. Hotel was clean & well kept. The staff was very polite & courteous. Room was pretty spacious. Close to the airport & not far from downtown. I would stay here again.
for Everyoneby A verified traveler from Georgia
Posted Aug 4, 2014
Enjoyed stay . Bed sleep well. Enjoyed having separate room w sofa tv. Close to MARA.
for Everyoneby A verified traveler
Hotel charged by credit card $50 after check outPosted Jul 14, 2014
Pros: The staff
Cons: Charging credit cards after checkout for no reason
Location: KY Kingdom (not wow), Exhibition Center
The hotel is nice and the beds are super comfortable. The area is not the best however unless you are visiting the Exhibition Center or some nearby UL sporting event. There is a Denny's nearby and also a Cracker Barrel restaurant. The staff is super cool. I was surprised to find out that $50 has been charged to my account and I have no idea why. I am wanting to write them but can't find their email address anywhere.
for Everyoneby A verified traveler from Ashland, Ky
Nice hotel close to U of L.Posted Jul 12, 2014
Great location for visiting my son at U of L. Close to Ky Kingdom. Clean, nice staff, will stay again.
for Familiesby A verified traveler from Racine, WI.
Very comfortable!Posted Jun 30, 2014
Pros: The beds are extremely comfortable.
Cons: 1. Our requested wake up call never came through. 2. We departed on a Sat and at breakfast in the hotel restaurant. Desperately understaffed!
Location: Right by the stadium and Churchill Downs. Many restaurants to choose from. We ate at "Beef O'Brady".
This hotel is very clean and updated. The beds are amongst the most comfortable I have seen in hotels. The whole room was spotless and well appointed.
for Everyoneby A verified traveler from Nashville, TN
Extremely comfortable and luxary hotelPosted Jun 25, 2014
Really nice hotel. Great location, close to UofL, airport and downtown. Great rooms, excellent luxary and very friendly staff.
Recommendedby Gram from Illinois
Quick tripPosted Jun 21, 2014 on Hotels.com
The rooms were very clean and beds were comfortable. Just what we needed. The lobby was very warm as was the hallway but overall our stay was pleasant.
for Everyoneby teresa from Cherokee, NC
Would most likely stay againPosted Jun 21, 2014
Everything was really nice and staff was really friendly.. Would not recommend using the laundry room, dryer does not work and went to watch my daughter swim in the pool and the pool area so hot I had to leave so she didn't get to swim long.. Other than those little simple things it's a great place to stay...